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Remote Computer Support Specialist Jobs in Boston, MA

LinQ Global

Program Support

Boston, MA · Remote

$23/hr

Program Support / Administrative Support Specialist Location: Boston, MA 02108 Contract: 6 Months Employment Type: Part-Time, Remote Hours: 15-20 hours/week Core Hours: 10:00 AM-2:00 PM ET Pay Rate ...

Nadia Care

IT Support Specialist

Boston, MA · Remote

We are seeking an IT Support Specialist to join our growing team. This role owns day-to-day ... You'll be the go-to person for end-user technical issues across a distributed, remote-first team ...

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$17

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$45

How much do remote computer support specialist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote computer support specialist in Boston, MA is $28.94, according to ZipRecruiter salary data. Most workers in this role earn between $23.22 and $32.40 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the most commonly searched types of Computer Support Specialist jobs in Boston, MA?

The most popular types of Computer Support Specialist jobs in Boston, MA are:

What are popular job titles related to Remote Computer Support Specialist jobs in Boston, MA?

For Remote Computer Support Specialist jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Computer Support Specialist jobs in Boston, MA look for?

The top searched job categories for Remote Computer Support Specialist jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Computer Support Specialist jobs?

Cities near Boston, MA with the most Remote Computer Support Specialist job openings:

Remote Computer Support Specialist jobs near you

Payroll Customer Service and Support Specialist

Marblehead, MA • On-site, Remote

Commonwealth Payroll & HR
1 - 10 employees
Learn more about Commonwealth Payroll & HRexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Customer Service and Support Specialist Marblehead, Ma | Hybrid/In-Office/Remote | Full-Time

Are you passionate about client service and ready to take the next step in your career in payroll and HR tech? Join our team as a Customer Service and Support Specialist and help businesses thrive by supporting them through their payroll, tax, and HR technology needs.

In this role, you'll work directly with clients to resolve payroll inquiries, build onboarding and benefits tools in the isolved platform, and train users on best practices. You'll manage support cases through our CRM, contribute to process improvements, and become a trusted partner to the organizations we serve.

We're looking for someone who is detail-oriented, tech-savvy, and confident communicating with clients across various channels. Prior experience in payroll or using platforms like isolved is a plus - but above all, we're looking for someone with a customer-first mindset and a drive to grow.

What You'll Do:

  • Support clients with payroll, tax, timekeeping, benefits, onboarding, and more
  • Troubleshoot issues, ensure data accuracy, and provide platform training
  • Manage tasks through CRM systems like Salesforce and collaborate with internal teams
  • Help improve our service and client experience through proactive support

What You Bring:

  • Experience in payroll, tax, or HR systems preferred (especially isolved)
  • Clear communication skills and strong attention to detail
  • Ability to manage multiple priorities and maintain a solution-oriented mindset
  • A collaborative, team-focused attitude

What We Offer:

  • Competitive salary
  • Medical, dental, vision, and 401(k) with company match
  • PTO and company-paid holidays
  • Ongoing training and career development
  • A supportive, team-oriented culture that values your contributions

Ready to make an impact and grow your career with a company that puts people first? Apply now and let's grow together.

#hiring #payrolljobs #customersupport #HRtech #iSolved #careers #CommPayHr


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