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Entry Level Claims Investigator Jobs (NOW HIRING)

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Entry Level Claims Investigator information

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$35K

$65.2K

$89.5K

How much do entry level claims investigator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for entry level claims investigator in the United States is $65,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What does an entry level claims investigator do?

An Entry Level Claims Investigator is responsible for examining insurance claims to determine their validity. They gather facts, interview claimants and witnesses, review documents, and compile reports to help insurance companies decide if a claim should be approved or denied. Their work helps prevent fraud and ensures that legitimate claims are processed fairly and efficiently. Typically, they work under the supervision of more experienced investigators while learning on the job.

What are the key skills and qualifications needed to thrive as an entry level claims investigator?

To thrive as an Entry Level Claims Investigator, you need strong analytical skills, attention to detail, and a relevant degree such as criminal justice or a related field. Familiarity with case management software, database research tools, and sometimes a private investigator license are common technical requirements. Excellent communication, critical thinking, and discretion are vital soft skills for interviewing subjects and handling sensitive information. These skills are essential for conducting thorough investigations, ensuring accurate claims processing, and maintaining integrity in the insurance or legal industry.

What are some typical challenges faced by entry level claims investigators, and how can new hires effectively navigate them?

Entry level claims investigators often encounter challenges such as managing a high caseload, interpreting complex policy language, and conducting thorough investigations within tight deadlines. Adapting to these demands requires strong organizational skills, attention to detail, and effective communication with claimants, witnesses, and senior investigators. New hires can navigate these challenges by actively seeking mentorship, leveraging available training resources, and maintaining clear documentation throughout the investigation process. Building strong relationships with team members can also provide valuable support and guidance as you develop your investigative skills.

What is the difference between Entry Level Claims Investigator vs Claims Adjuster?

AspectEntry Level Claims InvestigatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; insurance licenses often preferred or required
Work EnvironmentOffice setting, field visits, interviews with claimantsOffice-based, field inspections, and site visits
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, third-party administrators
Common Search & ComparisonYesYes

Both roles involve handling insurance claims, but Entry Level Claims Investigators focus more on investigating claims through interviews and research, while Claims Adjusters primarily evaluate damages and determine payouts. The roles share similar credentials and work environments, often within the insurance industry, making them common points of comparison for job seekers.

How to become an entry level claims investigator?

To become an entry-level claims investigator, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's degree or relevant coursework. Relevant skills include attention to detail, communication, and basic knowledge of insurance policies; some employers may require a background check or prior experience in customer service or administrative roles. On-the-job training is common, and familiarity with claims processing software can be advantageous.

How to start a career in claims?

To start a career as an entry-level claims investigator, gain relevant education such as a high school diploma or college coursework in insurance, law, or criminal justice. Develop strong communication, analytical, and problem-solving skills, and consider obtaining industry certifications like the Associate in Claims (AIC). Entry-level roles often require familiarity with claims processing software and may involve on-the-job training or internships.
More about Entry Level Claims Investigator jobs

What cities are hiring for Entry Level Claims Investigator jobs?

Cities with the most Entry Level Claims Investigator job openings:

What states have the most Entry Level Claims Investigator jobs?

States with the most job openings for Entry Level Claims Investigator jobs include:

Infographic showing various Entry Level Claims Investigator job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $65,243 per year, or $31.4 per hour.

Claims - Field Claims Representative

Cincinnati Financial

Charlotte, NC • On-site

$65K - $94K/yr

Other

Retirement, PTO

Posted 4 days ago


Cincinnati Insurance Company rating

9.0

Company rating: 9.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

34th of 311 rated insurance


Job description

Claims - Field Claims Representative

Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us Our Field Claims department is currently seeking field claims representatives to service the territory surrounding: Charlotte, NC. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Be ready to: complete thorough claim investigations interview insureds, claimants, and witnesses consult police and hospital records evaluate claim facts and policy coverage inspect property and auto damages and write repair estimates prepare reports of findings and secure settlements with insureds and claimants use claims-handling software, company car and mobile applications to adjust loss in a paperless environment provide superior and professional customer service once eligible, become a certified and active Arbitration Panelist To be an Entry Level Claims Representative: The pay range for this position is $60,000 - $79,800 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours a desire to learn about the insurance industry and provide a great customer experience the ability to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational and prioritization skills preparedness to follow-up with others in a timely manner a valid driver's license Bring education or experience from: a bachelor's degree AINS, AIC, or CPCU designations preferred Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match To be an Experienced Claims Representative: The pay range for this position is $65,000 - $94,500 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours multi-line claims experience preferred ability to completely assess auto, property, and bodily injury type damages capacity to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational, and prioritization skills preparedness to follow-up with others in a timely manner a valid driver's license Bring education or experience from: one or more years of claims handling experience AINS, AIC, or CPCU designations preferred bachelor's degree or equivalent experience required Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws.


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