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Entry Level Chat Support Jobs in Houston, TX (NOW HIRING)

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Entry Level Chat Support information

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How much do entry level chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level chat support in Houston, TX is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is an entry level chat support job?

Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.

What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?

Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.

What are the key skills and qualifications needed to thrive as an entry level chat support representative, and why are they important?

To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.

What is the difference between Entry Level Chat Support vs Customer Service Representative?

AspectEntry Level Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote or call centerIn-person, call center, or remote
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking
Common Search IntentOnline support, chat jobs, remote customer serviceCustomer support, call center jobs

Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.

What are the most commonly searched types of Chat Support jobs in Houston, TX?

The most popular types of Chat Support jobs in Houston, TX are:

What are popular job titles related to Entry Level Chat Support jobs in Houston, TX?

For Entry Level Chat Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Chat Support jobs in Houston, TX look for?

The top searched job categories for Entry Level Chat Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Entry Level Chat Support jobs?

Cities near Houston, TX with the most Entry Level Chat Support job openings:

Entry Level Chat Support jobs near you
Infographic showing various Entry Level Chat Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,866 per year, or $18.7 per hour.

Guest Experience Team Member - Saint Street

Emler Swim School

Houston, TX • On-site

$11 - $15/hr

Part-time

Retirement

Re-posted 22 days ago

Emler Swim School rating

5.3

Company rating: 5.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

174th of 225 rated education and training

Job description

Job Highlights
Be the Smile That Starts the Splash!
Looking for a job where you get to connect with kids and their families, make a difference every day, and work with a fun, energetic team? You have found it! Join our team as a Front Desk Associate and help create a warm, welcoming environment for young swimmers and their grown-ups.
As the friendly face of our swim school, you will be guiding parents through lesson enrollments, supporting swim instructors, and helping kids feel excited every time they walk in. If you are an outgoing, organized communicator who loves working with people - this role is for you.
Why You'll Love Working With Us:
  • You're the MVP - As the first person families see when they enter the building, you set the tone for their whole experience.
  • Grow your skills - Get paid training from day one and ongoing support to grow in customer service, leadership, and communication.
  • A place where fun meets purpose - You will work with a passionate team dedicated to helping kids learn life-saving skills in a safe and upbeat environment.

Responsibilities
What You'll Be Doing:
  • Greeting customers with a smile and helping them feel at home
  • Managing student enrollments, processing payments, and keeping things organized
  • Answering questions and supporting parents with lesson schedules and registrations
  • Learning our swim curriculum so you can confidently guide families through the process
  • Using creativity and empathy to solve customer challenges with a can-do attitude
  • Working a consistent schedule that includes evenings and weekends
  • Staying active on the job - think of it as your gym replacement! You will be on your feet, moving, and occasionally lifting merchandise or equipment

Your Schedule:
  • Set shifts that include evenings and weekends
  • Great hours for students and part-timers
  • Want extra hours or variety in your day? You will get priority for extra shifts if you are open to cross-training as a swim instructor!

Qualifications
Quick Check: You'll Shine If You...
  • Love greeting people with a smile and positive energy
  • Can chat easily with kids and parents
  • Stay organized even when things get busy
  • Enjoy working with a team and pitching in wherever needed
  • Are dependable and ready to stick to a set schedule
  • Don't mind being active on your feet throughout your shift

Pay Range
USD $11.00 - USD $15.00 /Hr.
Pay and Perks
What You'll Earn:
  • The pay range for this position is $11.00 - $15.00 per hour, depending on experience, skills, and certifications.
  • Entry-level team members start at the beginning of the pay range, with regular opportunities for pay increases as they grow.

Perks That Make a Difference:
  • Tuition reimbursement program for students
  • Referral bonus program
  • Pay raises for top performance and certifications
  • FREE employee wellness program
  • Voluntary Aflac supplemental insurance plans at discounted rates
  • Discounts on pet insurance and products and service through LifeMart
  • Voluntary 401(k)
  • Paid sick leave as required by State law

What You'll Gain:
  • Real-world experience in communication, problem-solving, multitasking, and teamwork
  • Confidence and leadership - You will learn how to run the front desk like a pro
  • Mentorship and community - hands-on training, plus fun team events and community outreach opportunities
  • A job that makes a difference - You will help families feel safe, supported, and excited about swim lessons

Ready to Make a Difference?
Ready to Jump In?
We believe swimming is a life skill, not just a sport, and we take pride in teaching it in a way that's joyful, safe and unforgettable. Emler Swim school and partner brands expand across 12 states and over 60 locations, continuing to grow and provide memorable experience for families nationwide.
The position will remain open for up to 30 days from the posting date or until it is filled, whichever comes first.
Emler Swim and Gymnastic Schools participate in E-Verify to ensure all team members are authorized to work in the U.S. All applicants are subject to a background check following a conditional offer of employment.

What Emler Swim School employees say

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