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Entry Level Application Support Jobs in Georgia (NOW HIRING)

Maersk

Conversion-Operation Support

Atlanta, GA

Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to ... We are happy to support your need for any adjustments during the application and hiring process. If ...

Maersk

Conversion-Operation Support

Atlanta, GA · On-site

Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to ... We are happy to support your need for any adjustments during the application and hiring process. If ...

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Entry Level Application Support information

What are Entry Level Application Support roles?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support specialist, and why are they important?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Georgia? The most popular types of Application Support jobs in Georgia are:
What are popular job titles related to Entry Level Application Support jobs in Georgia? For Entry Level Application Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support jobs in Georgia look for? The top searched job categories for Entry Level Application Support jobs in Georgia are:
Entry Level Application Support jobs near you
Behavior Support Technician (Entry-Level)

Behavior Support Technician (Entry-Level)

Sanzie HealthCare Services Inc

Riverdale, GA • On-site

$14 - $15/hr

Part-time

Posted yesterday

Job description

SANZIE HEALTHCARE SERVICES
IMMEDIATE OPENING
for Behavior Support Tech
Behavior Support Technician (BST) for a 22-year-old female with Autism
Position Overview: Deliver structured behavior support and daily living assistance under the RBT's guidance, focusing on preventing crises, teaching coping skills, and reinforcing functional independence.
Hours
  • Monday through Friday: 4 PM - 8 PM
  • Weekends: Flexible for community outings
  • Note: During school breaks, the schedule will shift to 10 AM - 6 PM

Salary Range
$14.00-15.00 per hour BOE (waiver-funded)
Total Hours
10- 20 hours per week
Duties & Responsibilities
  • Provide 1:1 support for Lindsay's daily activities and outings
  • Assist the RBT with implementing behavior strategies
  • Encourage safe, structured social or recreational activities
  • Help maintain the Activity Box (puzzles, art, games)
  • Teach and assist with cooking, cleaning, and laundry.
  • Accurately record daily progress according to the service plan and IEP.
  • Encourage and support the client's growth and development at home and in the community.

Requirements:
  • Coursework or experience in psychology, education, or ABA support
  • Enthusiasm for working with neurodiverse adults
  • Reliable, caring, and tech-savvy
  • Strong communication and de-escalation skills
  • Reliable transportation and a smartphone for check-ins

Qualifications
  • Must be at least 18 years old.
  • Ability to read and write in English.
  • A valid Georgia driver's license and auto insurance are required.
  • CPR & First Aid Certification from the American Heart Association or Red Cross.
  • Current TB test.

How to Apply:
  • Send a brief note about your relevant experience to employment@sanziehealthcareservices.com
  • Subject line: "Support Tech Application- Waiver Funded"

Additional Remarks
Flexibility and adaptability are crucial.
Reliability and punctuality are essential qualities for this role.
Background is required and random drug testing.

Apply