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Entry Level Ai Conversation Designer Jobs (NOW HIRING)

United Airlines, Inc.

Sr Conversation Designer

Chicago, IL · On-site

$105K - $112K/yr

Stay ahead of emerging design trends (such as generative AI prompting vs deterministic flows) and ... Demonstrated conversational designs, flow diagrams, prompt copywriting variations, and measurable ...

Bjak Sdn Bhd

Conversation Designer, HCI

New York, NY · On-site

Role You will design how the AI communicates with users - what it says, when it says it, how it ... Design conversational flows for AI interactions across chat, task completion, and assistant-guided ...

Cresta

Associate Conversational AI Designer

OR · On-site +1

$60K - $95K/yr

As part of Cresta's Conversation Design team, you will assist in designing high quality AI conversation models that offer real-time coaching and assistance for our customers' contact center agents ...

Colony Brands, Inc.

AI Image Production Specialist

Monroe, WI · On-site

$15.50 - $21.25/hr

To support our Creative Marketing Services, we are seeking an entry-level AI Image Production ... Designers, Quality Assurance Team and Vendors to create brand specific images for our 17 unique ...

Hello Patient

AI Agent Product Manager

New York, NY · On-site

$110K - $160K/yr

We build AI-powered voice, sms, and chat agents that integrate deeply into how healthcare practices ... Conversational designers design and optimize agent behavior-they review real conversations ...

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Entry Level Ai Conversation Designer information

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$31K

$56.7K

$86K

How much do entry level ai conversation designer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for entry level ai conversation designer in the United States is $56,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by entry level AI conversation designers, and how can they overcome them?

Entry-level AI conversation designers often encounter challenges such as crafting natural, engaging dialogues while ensuring the bot remains on topic and meets user needs. Balancing user intent with the limitations of AI technology can be difficult, especially when handling ambiguous user inputs. Collaborating closely with developers, product managers, and UX designers is essential to iterate on conversation flows and refine the user experience. Regularly testing and analyzing real user interactions can help identify gaps and improve the bot’s performance over time.

What is the difference between Entry Level Ai Conversation Designer vs Entry Level Chatbot Developer?

AspectEntry Level Ai Conversation DesignerEntry Level Chatbot Developer
Required SkillsNatural language processing, dialogue flow design, user experienceProgramming, API integration, chatbot platform development
Work EnvironmentDesign teams, AI labs, UX departmentsSoftware development teams, tech companies
Common Industry UsageAI companies, tech startups, customer service solutionsSoftware firms, AI startups, enterprise solutions

While both roles involve chatbot technology, Entry Level Ai Conversation Designers focus on creating natural, engaging dialogues and user experiences, whereas Entry Level Chatbot Developers primarily handle coding, platform integration, and technical implementation. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an entry level AI conversation designer?

To thrive as an Entry Level AI Conversation Designer, you need strong written communication, logical thinking, and a foundational understanding of conversational design principles, often supported by a degree in linguistics, communications, or a related field. Familiarity with chatbot development platforms (like Dialogflow, Microsoft Bot Framework, or Rasa) and basic knowledge of scripting languages or markup (such as JSON) are commonly required. Creativity, attention to detail, and user empathy help you craft engaging and effective conversational experiences. These skills ensure that AI interactions are intuitive, user-friendly, and aligned with business goals.

What is an entry level AI conversation designer?

An Entry Level AI Conversation Designer is a professional who creates and optimizes dialogues for AI-powered systems such as chatbots and virtual assistants. They work on designing conversational flows, scripting responses, and ensuring that the AI provides natural, helpful, and engaging interactions with users. This role typically involves collaborating with developers, UX designers, and stakeholders to enhance the user experience and achieve business goals. Entry-level designers often focus on foundational tasks while learning best practices in conversational AI design.
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Entry Level Ai Conversation Designer jobs near you
Infographic showing various Entry Level Ai Conversation Designer job openings in the United States as of August 2026, with employment types broken down into 30% Full Time, 30% Part Time, 10% Temporary, and 30% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $56,698 per year, or $27.3 per hour.

Sr Conversation Designer

United Airlines, Inc.

Chicago, IL • On-site

$105K - $112K/yr

Full-time

Posted 5 days ago

United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

7th of 26 rated airlines

Job description

Description
Caring is one of United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more! Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience, every single day.
Job Overview and Responsibilities
The Conversation Designer owns the user experience (UX) architecture, persona, and linguistic logic for all customer-facing automated channels arcorss voice, digital chat, and messaging. They will design intuitive, empathic, and highly structured multi-turn dialogue flows that guide customers seamlessly to full resolution without human intervention. By blending psychology, creative writing, and system logic, they will translate complex business policies and transactions into simple, conversational interactions that maximize resolution while managing error states and complex user inputs. They need to be customer-obsessed to create experiences that customers love to use.
  • Architect, diagram, and design conversational interactions, logic trees, fallback behaviors, and state-machine flows for both voice and digital channels
  • Should be low-effort paths for complex customer intents, ensuring automated journeys are structured to achieve full resolution within the channel with high CSAT
  • Craft all user-facing interactions, ensuring automation tone, vocabulary, and personality are consistent with the brand voice
  • Write optimized, natural prompts for voice and chat/messaging channels that are universally understood, concise, and inclusive
  • Partner with Product Managers to continuously audit and optimize the Natural Language Understanding (NLU) model
  • Review real user utterances to design slot-filling parameters, synoyms, entity classifications, and validation prompts that prevent the automation from misunderstanding the customer
  • Design conversational architecture for graceful human hand-offs including when to transition to a live agent, ensuring the customer feels supported and that all accumulated context is packaged cleanly for the receiving live agent to reduce the need for the customer to repeat information they've already shared
  • Conduct rigorous user testing and audit conversations
  • Identify when language ambiguity, robotic/awkward phrasing, or logic dead-ends cause customers to abandon automated paths or request a live representative prematurely
  • Establish and maintain the enterprise Conversational Design Style Guide and design system pattern libraries
  • Stay ahead of emerging design trends (such as generative AI prompting vs deterministic flows) and mentor piers and other junior associates across the organization

Qualifications
What's needed to succeed (Minimum Qualifications):
  • Bachelor's degree or related experience
  • Linguistics, computational linguistics, congitive science, human-computer interaction (HCI), technical writing, creative writing, psychology, or related field focusing on language structure and human behavior
  • Demonstrated conversational designs, flow diagrams, prompt copywriting variations, and measurable improvement in automation resolution or user completion rates
  • 2+ years of hands-on experience designing conversational interfaces, automated voice systems, chat applications, or virtual assistant workflows
  • Ability to write clear, concise, and empathetic dialogue. Mastery of fundamental difference between writing for voice(pacing, breathing, phrasing) vs writing for chat (mobile screens, chat UI, buttons, rich media)
  • High proficiency using visualization and design mapping tools to build complex, conditional branching logic, user interruptions and non-linear paths
  • Expert knowledge of how to design 'conversational repair' sequences (progressive re-prompting, slot-recovery, context management) to guide a misunderstood or confused customer back on track
  • Deep understanding of human cognitive limitations during automated service interactions - knowing exactly how much information to give a user in a single turn to prevent frustration or abandonment
  • Familiarity with Generative AI concepts and prompt writing
  • Exposure to AI platforms such as Copilot, ChatGPT, Gemini, Claude, Perplexity, and NotebookLM
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):
  • Master's degree or related experience
  • Advanced specialization in computational linguistics, HCI, or digital interaction design
  • Certificate from conversational design institute or platform-specific conversational build certification
  • 3+ Experience designing both voice/auditory user interfaces and written digital chat/messaging interfaces within a high volume contact center of customer service framework
  • Understanding of how to design system prompts and dynamic response parameters for LLMs, blending standard deterministic (rule-based) scripts with flexible generative responses while maintaining strict guardrails
  • Familiarity with designing experiences where a customer may be using voice and text simultaneously (e.g, viewing/interacting with a mobile screen while interacting with a smart voice assistant)
  • Understanding of regional idioms, syntax variations, and slang patterns to ensure conversational models remain highly inclusive and accurate across divers customer demographics
  • Hands-on experience using AI tools in projects, internships, or work environment.
  • Knowledge of automation platforms such as Power Automate, Copilot Studio, Zapier, or n8n

What United Airlines employees say

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Hours and flexibility

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About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

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