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Entry Customer Service Jobs in Virginia (NOW HIRING)

Ttmtech

Customer Service

Sterling, VA

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external ... Complete all order entry and/or change orders to maintain scheduled requirements. * Work with ...

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external ... Complete all order entry and/or change orders to maintain scheduled requirements. * Work with ...

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external ... Complete all order entry and/or change orders to maintain scheduled requirements. * Work with ...

Robert Half

Customer Service Representative

Petersburg, VA · On-site

$15.04 - $17.41/hr

We are looking for a Customer Service Representative to support a high-volume onboarding initiative ... data entry, order entry, or account setup processes requiring close attention to detail. • ...

D.R. Horton

Customer Service Assistant

Mclean, VA · On-site

$17.75 - $24.25/hr

Complete data entry and the processing of warranty repair request and service reports. Essential duties and responsibilities include the following. Other duties may be assigned. * Assist customers ...

New

NC, Inc.

Customer Service Representative

Virginia Beach, VA

$14.25 - $19.25/hr

The Customer Service Representative serves as a primary point of contact for customers and internal stakeholders, supporting order management, order entry, and transactional processing within SAP and ...

N-C

Customer Service Representative

Virginia Beach, VA · On-site

$14.25 - $19.25/hr

The Customer Service Representative serves as a primary point of contact for customers and internal stakeholders, supporting order management, order entry, and transactional processing within SAP and ...

Lincare Holdings

Customer Service Rep

Lynchburg, VA

$15.50 - $21.25/hr

Customer Service Representative This employee communicates with customers for the purposes of ... Computer entry required * Must meet any licensing requirements necessary for specific location ...

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Showing results 1-20

All JobsEntry Customer Service JobsEntry Customer Service Jobs in Virginia

Entry Customer Service information

What is the difference between Entry Customer Service vs Customer Support Specialist?

AspectEntry Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online chatTechnical support centers, online platforms, call centers
Employer & Industry UsageRetail, hospitality, telecomTech companies, software firms, telecom
Common Search & ComparisonCustomer service entry rolesTechnical customer support roles

Entry Customer Service roles focus on general customer interactions, often in retail or call centers, requiring basic communication skills. Customer Support Specialists typically handle technical issues, requiring some product knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and specialization.

What are popular job titles related to Entry Customer Service jobs in Virginia? For Entry Customer Service jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Customer Service jobs in Virginia look for? The top searched job categories for Entry Customer Service jobs in Virginia are:
What cities in Virginia are hiring for Entry Customer Service jobs? Cities in Virginia with the most Entry Customer Service job openings:
Entry Customer Service jobs near you
Infographic showing various Entry Customer Service job openings in Virginia as of June 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% In-person job distribution.
Customer Service Representative / Data Entry

Customer Service Representative / Data Entry

ASCENDING LLC

Richmond, VA

$15.75 - $21.50/hr

Other

Posted 15 days ago

Job description

Customer Service Specialist, 40 hours per week (12 months renewable contract)
Location: Richmond, Virginia (100% On-site)
Summary: We are seeking a detail-oriented Customer Service Specialist for a one-year contract. This role is crucial for delivering exceptional front-line support, promptly resolving customer issues via phone and email, and ensuring strict adherence to all company compliance and quality standards.
Key Responsibilities:
  • Front-line Resolution: Serve as the primary point of contact, managing high-volume inbound calls and emails to provide timely and professional service.
  • Case Management & Data Integrity: Create, update, and maintain meticulous customer records and detailed documentation of all inquiries and resolutions within the CRM/ticketing system.
  • Service Excellence: Resolve complaints, de-escalate stressful situations, and proactively provide clear guidance and product/service information.
  • Compliance & Triage: Accurately triage complex requests to the correct internal teams (e.g., Billing, Technical Support) while strictly upholding company policies, procedures, and privacy standards.
  • Performance & Improvement: Consistently meet or exceed service-level agreements (SLAs) for response/resolution times and customer satisfaction. Collaborate with cross-functional teams to identify and recommend process improvements.
Required Qualifications:
  • Proven excellence in customer service and conflict de-escalation.
  • Strong command of the English language with superior verbal and written communication skills.
  • Exceptional attention to detail and ability to perform accurate data entry and meticulous record-keeping.
  • Demonstrated ability to remain professional and effective under pressure and to successfully prioritize multiple tasks.
  • Proficiency in standard office applications; experience with CRM or ticketing systems is strongly preferred.
  • Prior experience in a customer service environment is required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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