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Engagement Jobs in Rochester, NY (NOW HIRING)

Healthcare Audit Supervisor

Batavia, NY ยท Hybrid

$74K - $84K/yr

Withum's Auditing and Attest Engagement services are the cornerstone of our firm. Withum's audit and advisory team possess the expertise necessary to give stakeholders confidence in financial ...

Healthcare Audit Supervisor

Rochester, NY ยท On-site

$74K - $84K/yr

Withum's Auditing and Attest Engagement services are the cornerstone of our firm. Withum's audit and advisory team possess the expertise necessary to give stakeholders confidence in financial ...

Healthcare Audit Supervisor

Batavia, NY ยท On-site

$74K - $84K/yr

Withum's Auditing and Attest Engagement services are the cornerstone of our firm. Withum's audit and advisory team possess the expertise necessary to give stakeholders confidence in financial ...

Healthcare Audit Supervisor

Rochester, NY ยท Hybrid

$74K - $84K/yr

Withum's Auditing and Attest Engagement services are the cornerstone of our firm. Withum's audit and advisory team possess the expertise necessary to give stakeholders confidence in financial ...

Showing results 21-40

Engagement information

See Rochester, NY salary details

$26.6K

$76.8K

$134.7K

How much do engagement jobs pay per year?

As of Aug 18, 2026, the average yearly pay for engagement in Rochester, NY is $76,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $92,700.00 per year, depending on experience, location, and employer.

What is an engagement?

Engagement jobs typically focus on building and maintaining relationships between an organization and its audiences, such as customers, employees, or the community. Roles in engagement may involve creating initiatives to boost participation, satisfaction, and loyalty, whether internally with staff or externally with clients and stakeholders. Common job titles in this field include Engagement Manager, Community Engagement Specialist, and Employee Engagement Coordinator. These professionals use communication, events, and feedback to foster positive interactions and a strong sense of connection. Their work is crucial for organizations aiming to improve retention, satisfaction, and overall organizational culture.

What are the key skills and qualifications needed to thrive as an Engagement Manager?

To thrive as an Engagement Manager, you need strong project management expertise, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with CRM software, project management tools, and analytics platforms is typically required. Outstanding communication, leadership, and problem-solving abilities help you build trust and drive results for clients and teams. These skills ensure successful project delivery, client satisfaction, and long-term business growth.

How does an Engagement Manager typically collaborate with cross-functional teams to deliver successful client outcomes?

Engagement Managers often serve as the main point of contact between clients and the internal project team, coordinating efforts among sales, product, and technical staff. They facilitate communication, manage expectations, and ensure that each team member understands their responsibilities and project goals. This role requires balancing client needs with internal capabilities, resolving conflicts, and ensuring timely delivery. Regular meetings and status updates are common practices to keep everyone aligned and projects on track.

What is the difference between Engagement vs Customer Service Representative?

AspectEngagementCustomer Service Representative
Primary FocusBuilding relationships and increasing customer involvementHandling customer inquiries and resolving issues
Required SkillsCommunication, relationship management, marketingCommunication, problem-solving, product knowledge
Work EnvironmentMarketing teams, client engagement platformsCall centers, retail, support desks
Common CertificationsCustomer engagement certifications, marketing coursesCustomer service certifications, CRM training

While both roles involve communication with customers, Engagement focuses on fostering relationships and increasing involvement through strategic initiatives, whereas Customer Service Representatives primarily address immediate customer issues and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What are the most commonly searched types of Engagement jobs in Rochester, NY?

The most popular types of Engagement jobs in Rochester, NY are:

Infographic showing various Engagement job openings in Rochester, NY as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $76,760 per year, or $36.9 per hour.

Youth Engagement Advocate

Center for Youth Services

Rochester, NY โ€ข On-site

$20 - $21/hr

Full-time

Re-posted 23 days ago


Job description

The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: Safe Harbour provides case coordination and advocacy for commercially sexually exploited youth. Assistance includes shelter, counseling, safety needs, and other interventions to address needs.The Youth Engagement Advocate provides intensive case management and advocacy for youth. This position will assist youth to address immediate life and safety issues and reduce the risk of continued sexual exploitation and abuse. Schedule: Full time. Responsibilities:Crisis InterventionCase management & youth advocacyIndividual counselingCommunity outreach to youth-serving agenciesMaintain client confidentiality, consistent with center policiesReferral readiness and referral servicesAfter-hours response, assessment and intake Engage youth to offer services and referralsTransportation of clients, when required and consistent with agency policiesRequired Qualifications: Bachelor's Degree in Human Service or related field AND 2 years' experience with navigating systems and crisis case management OR equivalent combination / Master's Degree preferred A valid driver's license Skills: Excellent literacy and communication skills Knowledge of community resources Pay Rate: $20- $21 per hour *All Offers may be contingent on a Background check and Driving record & Automobile insurance that meets agency insurance carrier requirements.The Center for Youth Provides Equal Employment Opportunities