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Engagement Manager Jobs in Decatur, IL (NOW HIRING)

Arcosa LWB, LLC

Regional EHS Manager

Clinton, IL

The Regional EHS Manager is responsible for driving Serious Injury and Fatality (SIF) prevention ... engagement and operational ownership. * Develop regional implementation plans to ensure consistent ...

Mejuri

Assistant Store Manager

Chestnut, IL

With a passion for operational efficiency and team engagement, you'll help create a positive, high ... Manage the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency ...

Ulta Beauty

General Manager

Forsyth, IL · On-site

Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Lead all aspects of manager and associate development including training, providing ...

Ulta Beauty, Inc.

General Manager

Forsyth, IL · On-site

Execute the Guest Engagement Leader program flawlessly through business ownership, associate ... Use the company's task management tool as directed to prioritize the execution of all store ...

Ulta Beauty, Inc.

General Manager

Forsyth, IL · On-site

$79.04 - $107.64/hr

Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Lead all aspects of manager and associate development including training, providing ...

Ulta Beauty, Inc.

General Manager

Forsyth, IL

Execute the Guest Engagement Leader program flawlessly through business ownership, associate ... Use the company's task management tool as directed to prioritize the execution of all store ...

Ulta Beauty, Inc.

Experience Manager

Forsyth, IL · On-site

Execute the Guest Engagement Leader program flawlessly through business ownership, associate ... Use the company's task management tool as directed to prioritize and execute store workload ...

Ulta Beauty, Inc.

Experience Manager

Forsyth, IL · On-site

Execute the Guest Engagement Leader program flawlessly through business ownership, associate ... Use the company's task management tool as directed to prioritize and execute store workload ...

Arby's

General Manager

Decatur, IL

... engagement, and consistent execution of brand standards. The General Manager models the company's core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and ...

Arby's

General Manager

Lincoln, IL · On-site

... engagement, and consistent execution of brand standards. The General Manager models the company's core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and ...

Arby's

General Manager

Lincoln, IL · On-site

... engagement, and consistent execution of brand standards. The General Manager models the company's core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and ...

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Showing results 1-20

All JobsEngagement JobsEngagement Manager JobsEngagement Manager Jobs in Decatur, IL

Engagement Manager information

See Decatur, IL salary details

$26.2K

$75.5K

$132.4K

How much do engagement manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for engagement manager in Decatur, IL is $75,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $91,200.00 per year, depending on experience, location, and employer.

What does an engagement manager do?

The primary job responsibilities of an engagement manager are to improve client engagement for a company by assisting with projects and helping solve problems. They play a pivotal role in forging a strong business-to-business relationship between their company and clients. Job duties include facilitating communication and resolving conflicts between the client and company. Engagement managers usually work as part of a team on client projects. The role fluctuates greatly depending on the specific client as well as client needs. In some usage, an engagement manager helps promote an organization through social media and other marketing activities.

What are the key skills and qualifications needed to thrive as an engagement manager?

To thrive as an Engagement Manager, you need strong project management abilities, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with tools like CRM platforms, project management software (e.g., Asana, Trello), and data analytics systems is typically required. Exceptional communication, leadership, and problem-solving skills help build trust and drive successful client outcomes. These skills are crucial for delivering strategic value to clients, ensuring project success, and fostering long-term business relationships.

How does an engagement manager typically balance client expectations with project deliverables?

Engagement Managers play a crucial role in serving as the bridge between clients and internal teams. They are responsible for clearly communicating client needs, setting realistic project timelines, and ensuring deliverables meet quality standards. Balancing expectations often involves proactive stakeholder management, regular status updates, and quickly addressing any issues that arise. This requires strong organizational skills, empathy, and the ability to negotiate compromises, ensuring both client satisfaction and successful project outcomes.

What is the difference between Engagement Manager vs Project Manager?

AspectEngagement ManagerProject Manager
Primary FocusClient relationships and strategic engagementProject planning and execution
Required CredentialsRelevant industry experience, often certifications like PMP or PMIProject management certifications like PMP or Prince2
Work EnvironmentClient-facing, consulting or service-based firmsInternal teams, project sites, or corporate offices
Employer & Industry UsageConsulting, professional services, IT, marketingConstruction, IT, engineering, software development

While both roles involve managing projects, Engagement Managers focus on maintaining client relationships and ensuring strategic alignment, whereas Project Managers concentrate on planning, executing, and delivering specific projects. Understanding these differences helps professionals choose the right career path or role based on their skills and interests.

How much do engagement managers make in the US?

Engagement managers in the US typically earn an average salary ranging from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior engagement managers or those in specialized fields can earn higher compensation, often supplemented with bonuses and benefits.

What is the role of an engagement manager?

An engagement manager oversees client relationships and project delivery within organizations, ensuring that client needs are met and projects are completed on time and within scope. They coordinate teams, manage communication, and often use project management tools to track progress and maintain client satisfaction.
More about Engagement Manager jobs

What are the most commonly searched types of Engagement jobs in Decatur, IL?

The most popular types of Engagement jobs in Decatur, IL are:

What job categories do people searching Engagement Manager jobs in Decatur, IL look for?

The top searched job categories for Engagement Manager jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Engagement Manager jobs?

Cities near Decatur, IL with the most Engagement Manager job openings:

Engagement Manager jobs near you
Infographic showing various Engagement Manager job openings in Decatur, IL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $75,460 per year, or $36.3 per hour.

Engagement Specialist, Community Crisis Team

Decatur, IL • On-site

Heritage Behavioral Health Center
Offices of Mental Health Practitioners • 51 - 200 employees
Learn more about Heritage Behavioral Health Centerexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Job Posting TitleEngagement Specialist, Community Crisis Team
Job Description

Engagement Specialist – Community Crisis Response

Full-Time | Every Other Friday Off (Paid Wellness Day) -- ***2 openings!!!***
Schedule: 2nd Shift (3pm-11pm)
Location: Decatur, Illinois


Part-Time | ***1 opening!!!***
Schedule: 3rd shift (11pm-7am)
Location: Decatur, Illinois

Salary:

  • Recovery Support Specialist: $18.00/hour
  • Certified Recovery Support Specialist (CRSS): $23.00/hour
  • Salary based on education, experience, and certification

Make a Real Difference—Every Day.

Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring dedicated and compassionate professionals to join our Community Crisis Response team!

About Heritage Behavioral Health Center

Heritage is a mission-driven Certified Community Behavioral Health Clinic (CCBHC) serving a multi‑county region in Central Illinois. We are committed to improving mental health, substance use, and overall wellness in our community. Every staff member—regardless of role—has a meaningful impact on the lives of the individuals we serve.

Why You’ll Love Working Here

  • Every other Friday off – a paid wellness day
  • Collaborative, mission-focused work environment
  • Clear pathway to certification (CRSS) with significant pay increase within 12 months
  • A culture that values and supports staff wellbeing
  • Opportunities for professional growth and advancement

At Heritage, our staff are our greatest asset—and we treat them as such.

Your Role: Engagement Specialist, Community Crisis Response

Engagement Specialists provide recovery support services to individuals experiencing depression, anxiety, substance use, or other distressing symptoms. You will offer peer support, advocacy, and linkage to services through in-person, virtual, and telephone-based support.

This team responds to individuals in need anywhere, anytime—ensuring no one faces a crisis alone.

Core Responsibilities

  • Provide peer support via face-to-face, telephone, and virtual sessions
  • Serve as a role model, mentor, and advocate
  • Support individuals in navigating mental health, substance use, and community resources
  • Participate in team-based response to individuals experiencing crisis
  • Provide assertive outreach and engagement
  • Deliver case management services to assist individuals in accessing ongoing treatment
  • Maintain productive relationships with referral partners and community providers
  • Collaborate with a multidisciplinary team including case managers, crisis staff, counselors, psychiatric providers, and leaders

Knowledge, Skills, and Abilities

  • Ability to engage individuals in behavioral health treatment
  • Flexibility—each day will look different
  • Knowledge of psychiatric, substance use, medical, and community resources
  • Strong oral and written communication
  • Excellent teamwork and customer service skills
  • Ability to navigate electronic health records
  • Proficiency in Microsoft Word and Excel
  • Commitment to personal and professional growth

Education & Experience Requirements

  • High school diploma or equivalent required
  • Must self-identify as having lived experience with a mental health and/or substance use condition
  • Required to obtain Certified Recovery Support Specialist (CRSS) certification within 12 months of hire
  • Must be 21 years of age or older
  • Valid driver’s license, reliable transportation, and proof of auto insurance required

Benefits & Perks

  • Generous Paid Time Off: Vacation, sick, personal, and holidays
  • Wellness Benefits:
    • Every other Friday off (paid)
    • Employee Assistance Program (EAP)
    • Fitness reimbursement
  • Comprehensive Insurance Options:
    • Health, dental, vision
    • Flexible spending accounts
    • Supplemental life insurance
    • Significant employer contribution toward health insurance premiums
  • Retirement Options: 401(k) and Roth
  • Professional Growth: Tuition assistance and continuing education
  • Loan Forgiveness Eligibility: National Health Service Corps

Ready to Make a Difference?

Apply today and join a team that cares just as deeply about your wellbeing as we do about the individuals we serve.

Heritage Behavioral Health Center – Building Hope. Changing Lives. Strengthening Communities.