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Engagement Manager Jobs in Decatur, IL (NOW HIRING)

ADM

Labor Relations Manager - Remote

Decatur, IL · Remote

Coach leaders on day-to-day employee and labor relations matters to strengthen engagement and ... Manage outside counsel, mediators, and consultants; maintain budgets and vendor performance.Key ...

PetSmart

Retail Store Manager

Forsyth, IL · On-site

Recognizes and celebrates associates driving overall associate engagement. * Accountable to ... Business Management: * Deliver corporate strategy and profitability goals by executing the ...

PetSmart Careers

Retail Store Manager

Forsyth, IL

$67K - $115K/yr

Recognizes and celebrates associates driving overall associate engagement. * Accountable to ... Business Management: * Deliver corporate strategy and profitability goals by executing the ...

PetSmart

Retail Store Manager

Forsyth, IL · On-site

Recognizes and celebrates associates driving overall associate engagement. * Accountable to ... Business Management: * Deliver corporate strategy and profitability goals by executing the ...

PetSmart

Retail Store Manager

Forsyth, IL · On-site

Recognizes and celebrates associates driving overall associate engagement. * Accountable to ... Business Management: * Deliver corporate strategy and profitability goals by executing the ...

PetSmart Careers

Retail Store Manager

Forsyth, IL

$67K - $115K/yr

Recognizes and celebrates associates driving overall associate engagement. * Accountable to ... Business Management: * Deliver corporate strategy and profitability goals by executing the ...

PetSmart

Retail Store Manager

Forsyth, IL · On-site

$67K - $115K/yr

Recognizes and celebrates associates driving overall associate engagement. * Accountable to ... Business Management: * Deliver corporate strategy and profitability goals by executing the ...

Sodexo

General Manager 3 Food - Schools

Sullivan, IL · On-site

Role Overview Sodexo is seeking a General Manager 3 to lead food services for Southwest Community ... engagement and student satisfaction through strong leadership skills * knowledge of client ...

ADM

Dispatch Manager - Decatur, IL

Decatur, IL

$70K - $132K/yr

Dispatch Manager - Decatur, IL.Summary:The Central Dispatch Manager provides leadership and ... Support driver engagement and retention through consistent communication and problemsolving.

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All JobsEngagement JobsEngagement Manager JobsEngagement Manager Jobs in Decatur, IL

Engagement Manager information

See Decatur, IL salary details

$26.2K

$75.5K

$132.4K

How much do engagement manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for engagement manager in Decatur, IL is $75,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $91,200.00 per year, depending on experience, location, and employer.

What Do Engagement Managers Do

The primary job responsibilities of an engagement manager are to improve client engagement for a company by assisting with projects and helping solve problems. They play a pivotal role in forging a strong business-to-business relationship between their company and clients. Job duties include facilitating communication and resolving conflicts between the client and company. Engagement managers usually work as part of a team on client projects. The role fluctuates greatly depending on the specific client as well as client needs. In some usage, an engagement manager helps promote an organization through social media and other marketing activities.

What is the difference between Engagement Manager vs Project Manager?

AspectEngagement ManagerProject Manager
Primary FocusClient relationships and strategic engagementProject planning and execution
Required CredentialsRelevant industry experience, often certifications like PMP or PMIProject management certifications like PMP or Prince2
Work EnvironmentClient-facing, consulting or service-based firmsInternal teams, project sites, or corporate offices
Employer & Industry UsageConsulting, professional services, IT, marketingConstruction, IT, engineering, software development

While both roles involve managing projects, Engagement Managers focus on maintaining client relationships and ensuring strategic alignment, whereas Project Managers concentrate on planning, executing, and delivering specific projects. Understanding these differences helps professionals choose the right career path or role based on their skills and interests.

How does an Engagement Manager typically balance client expectations with project deliverables?

Engagement Managers play a crucial role in serving as the bridge between clients and internal teams. They are responsible for clearly communicating client needs, setting realistic project timelines, and ensuring deliverables meet quality standards. Balancing expectations often involves proactive stakeholder management, regular status updates, and quickly addressing any issues that arise. This requires strong organizational skills, empathy, and the ability to negotiate compromises, ensuring both client satisfaction and successful project outcomes.

What are the key skills and qualifications needed to thrive as an Engagement Manager, and why are they important?

To thrive as an Engagement Manager, you need strong project management abilities, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with tools like CRM platforms, project management software (e.g., Asana, Trello), and data analytics systems is typically required. Exceptional communication, leadership, and problem-solving skills help build trust and drive successful client outcomes. These skills are crucial for delivering strategic value to clients, ensuring project success, and fostering long-term business relationships.

What does an Engagement Manager do?

An Engagement Manager is responsible for managing relationships between a company and its clients or partners. They oversee project delivery, ensure client satisfaction, and act as the primary point of contact throughout the engagement. Engagement Managers coordinate teams, track project progress, address issues as they arise, and work to ensure outcomes meet client expectations and business objectives. Their role is crucial for building long-term partnerships and securing repeat business.
More about Engagement Manager jobs
What are the most commonly searched types of Engagement jobs in Decatur, IL? The most popular types of Engagement jobs in Decatur, IL are:
What job categories do people searching Engagement Manager jobs in Decatur, IL look for? The top searched job categories for Engagement Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Engagement Manager jobs? Cities near Decatur, IL with the most Engagement Manager job openings:
Engagement Manager jobs near you
Retail Sales Print Supervisor (Forsyth, IL)

Retail Sales Print Supervisor (Forsyth, IL)

Staples

Forsyth, IL • On-site

$17 - $17.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 616 frontline employees who took The Breakroom Quiz

422nd of 713 rated retailers

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
  • Full-time hours, generous paid time off, career development program and weekly pay
  • Bonus plan eligible
  • Compensation is based on qualifications and experience
  • 401(k) with company match
  • Full medical, dental and vision insurance
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • And many more benefits

Play a key role in helping your store, your people and your customers win.
  • Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
  • Drive customer satisfaction by focusing on customer engagement, quality, and the community
  • Coach associates in exceptional service, consultative selling, and total solutions
  • Lead and develop a team committed to operational excellence in driving profitable sales & margin
  • Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
  • Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
  • Be flexible to perform other duties as assigned

Essential skills and experience:
  • Able to work a flexible schedule based on the store's needs
  • Experience directing a team and/or supervising others while managing many priorities
  • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
  • Attention to detail and keen eye for noticing quality issues
  • Experience overcoming objection and engaging with customers to understand their needs
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

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