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Energy Call Center Jobs (NOW HIRING)

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

If you're a strong communicator, enjoy helping others, and excel in a high-energy environment, we want to hear from you! Whether you have prior call center experience or are looking to grow in a ...

EmergeOrtho

Call Center Specialist

Asheville, NC

$15.75 - $19.75/hr

If you're a strong communicator, enjoy helping others, and excel in a high-energy environment, we want to hear from you! Whether you have prior call center experience or are looking to grow in a ...

EmergeOrtho

Call Center Specialist

Greensboro, NC

$16.25 - $20.25/hr

If you're a strong communicator, enjoy helping others, and excel in a high-energy environment, we want to hear from you! Whether you have prior call center experience or are looking to grow in a ...

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep ... resolutions of energy diversion cases, available rate options, debt payment, conservation ...

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep ... resolutions of energy diversion cases, available rate options, debt payment, conservation ...

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How much do energy call center jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for energy call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the main challenges faced by agents in an energy call center, and how can they be effectively managed?

Agents in an energy call center often deal with high call volumes, complex billing inquiries, and customers experiencing service disruptions or outages. Managing these challenges requires strong communication skills, patience, and in-depth knowledge of energy products and company policies. Effective training, access to up-to-date information, and support from team leads help agents resolve issues efficiently. Regular feedback sessions and team meetings also foster a collaborative environment that helps address common obstacles and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as an Energy Call Center Representative, and why are they important?

To thrive as an Energy Call Center Representative, you need strong customer service skills, problem-solving abilities, and a basic understanding of energy services, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and billing platforms is typically required. Excellent communication, active listening, and patience help you stand out when resolving customer concerns. These skills ensure efficient handling of inquiries, customer satisfaction, and compliance with industry regulations in a fast-paced environment.

What is an Energy Call Center?

An Energy Call Center is a customer service hub that handles inquiries, complaints, and service requests related to energy services such as electricity, gas, or renewable energy. The representatives assist customers with billing questions, service outages, account management, and provide information about energy plans and efficiency programs. These centers are essential for ensuring customer satisfaction and maintaining smooth communication between energy providers and consumers. They may operate via phone, email, or online chat and often help resolve technical or emergency issues.
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What cities are hiring for Energy Call Center jobs? Cities with the most Energy Call Center job openings:
What states have the most Energy Call Center jobs? States with the most job openings for Energy Call Center jobs include:
What job categories do people searching Energy Call Center jobs look for? The top searched job categories for Energy Call Center jobs are:
Energy Call Center jobs near you
Infographic showing various Energy Call Center job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Waste Connections

New Bedford, MA • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Waste Connections rating

7.3

Company rating: 7.3 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

27th of 71 rated recycling and waste

Job description

Harvey Waste & Recycling, a Waste Connections Company is looking for a High Energy Call Center Representative to join the team at our location in New Bedford, MA.

Schedule: Monday through Friday 8:00am to 4:30pm

Pay Rate: $22.00 per hour

Why Choose Us?

We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:

  • Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.

  • Accepting payments from customers, researching customer billing inquiries and updating customer account information.

  • Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

What we need from you:

  • 2 years of high volume Customer Service experience

  • Experience with Microsoft Word, Excel and Outlook

  • Excellent verbal and written communication skills

What you’ll get from us:

  • Competitive Compensation

  • 401(K) with company match; let us help you save for your future

  • Healthcare; Medical, Dental, Vision

  • Perks, perks, perks!  Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund

  • Insurance: Life, Short Term/Long Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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