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Energy Assistance Jobs (NOW HIRING)

We are looking for a compassionate and detail-oriented Customer Service Representative to support energy assistance services for households in Wisconsin. This permanent contract opportunity is ideal ...

Senior Adjudicator

East Brunswick, NJ ยท On-site

$23 - $26/hr

Apply regulations and procedures from DCA LIHEAP policy and procedures to determine eligibility for energy assistance programs. Provides information and referral to other Norwescap departments and ...

Apply regulations and procedures from DCA LIHEAP policy and procedures to determine eligibility for energy assistance programs. Provides information and referral to other Norwescap departments and ...

We are looking for a compassionate and organized Customer Service Representative to support energy assistance programs for households in need in Wisconsin. This contract-to-permanent opportunity is ...

Energy Auditor

Hyannis, MA ยท On-site

$50K - $55K/yr

Summary/Objective Through the Energy Department, Housing Assistance Corporation helps Income Eligible homeowners and renters across the Cape and Islands reduce their utility costs by conducting ...

Summary/Objective Through the Energy Department, Housing Assistance Corporation helps Income Eligible homeowners and renters across the Cape and Islands reduce their utility costs by conducting ...

Senior Adjudicator

East Brunswick, NJ ยท On-site

$23 - $26/hr

Apply regulations and procedures from DCA LIHEAP policy and procedures to determine eligibility for energy assistance programs. Provides information and referral to other Norwescap departments and ...

As Housing Counselor, you will provide your clients with the skills, knowledge, and information to buy and maintain a home, provide them with energy assistance and improve their current housing ...

Interview and assess the eligibility of prospective clients seeking financial assistance with their energy costs. * Process client applications, complete required forms, and perform data entry in ...

Housing Counselor

Philadelphia, PA ยท On-site

$62K/yr

As Housing Counselor, you will provide your clients with the skills, knowledge, and information to buy and maintain a home, provide them with energy assistance and improve their current housing ...

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Energy Assistance information

See salary details

$38.5K

$92.3K

$146.5K

How much do energy assistance jobs pay per year?

As of Jun 14, 2026, the average yearly pay for energy assistance in the United States is $92,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $114,500.00 per year, depending on experience, location, and employer.

What does a typical day look like in an Energy Assistance position?

A typical day in an Energy Assistance role involves reviewing and processing client applications, verifying documentation for program eligibility, and responding to inquiries by phone, email, or in-person appointments. You may work collaboratively with a team of case managers and liaise with utility companies or other service providers to help coordinate benefits. The environment is fast-paced and client-centered, often requiring adaptability to meet urgent needs, especially during peak seasons like winter. Regular team meetings, training sessions, and outreach opportunities also form part of the weekly routine, allowing you to stay up-to-date and make a genuine impact in your community.

What are the key skills and qualifications needed to thrive in the Energy Assistance position, and why are they important?

To excel in Energy Assistance roles, candidates generally need knowledge of community resources, program eligibility criteria, and customer service best practices, often supported by experience in social services or related fields. Familiarity with case management software, data entry tools, and government assistance application systems is typically required. Exceptional interpersonal skills, cultural sensitivity, and problem-solving abilities help professionals effectively support and advocate for clients in need. These competencies ensure efficient delivery of services, accurate record-keeping, and positive community impact for those seeking energy-related aid.

What is an Energy Assistance job?

An Energy Assistance job involves helping individuals and families access financial aid to cover energy costs, such as electricity and heating bills. Workers in this role typically assess eligibility, process applications, and provide resources to ensure households maintain essential energy services. They may work for government programs, nonprofits, or utility companies, assisting low-income customers or those facing financial hardship. Their goal is to promote energy affordability and prevent service disconnections.

More about Energy Assistance jobs
What cities are hiring for Energy Assistance jobs? Cities with the most Energy Assistance job openings:
What are the most commonly searched types of Energy Assistance jobs? The most popular types of Energy Assistance jobs are:
What states have the most Energy Assistance jobs? States with the most job openings for Energy Assistance jobs include:
What job categories do people searching Energy Assistance jobs look for? The top searched job categories for Energy Assistance jobs are:
Infographic showing various Energy Assistance job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, and 6% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $92,294 per year, or $44.4 per hour.
Customer Service Representative

Customer Service Representative

Robert Half

Elkhorn, WI โ€ข On-site

$19/hr

Temporary

Posted 10 days ago


Job description

We are looking for a compassionate and detail-oriented Customer Service Representative to support energy assistance services for households in Wisconsin. This permanent contract opportunity is ideal for someone who enjoys guiding people through application processes, explaining eligibility rules clearly, and delivering respectful service to individuals facing financial hardship. The role combines client interaction, documentation review, and data accuracy to help connect community members with essential support through a nonprofit organization.
Responsibilities:
โ€ข Meet with applicants to gather information, review supporting documents, and assess eligibility for energy assistance programs.
โ€ข Provide courteous and empathetic service when responding to questions from individuals and families seeking help.
โ€ข Walk clients through program guidelines, required paperwork, and application next steps in a clear and understandable manner.
โ€ข Record, update, and maintain applicant details accurately within internal systems and databases.
โ€ข Use basic calculations to verify income information, household size, and other eligibility-related factors.
โ€ข Coordinate with partner agencies and community resources to help address client needs and improve access to services.
โ€ข Support outreach activities by participating in local events and connecting with residents who may qualify for assistance.
โ€ข Assist a broad range of community members, including older adults, former service members, people with disabilities, and families with children, while protecting confidentiality and following program standards.โ€ข Previous experience in customer service, call center support, or another public-facing service role.
โ€ข Strong verbal communication skills with the ability to explain processes and requirements clearly and professionally.
โ€ข Comfortable handling inbound and outbound calls while delivering a positive client experience.
โ€ข Proficiency with computers, data entry, and application or records administration.
โ€ข Solid attention to detail and the ability to complete work accurately in a fast-paced environment.
โ€ข Basic math skills for reviewing income figures and determining eligibility information.
โ€ข Demonstrated ability to manage sensitive information with discretion and professionalism.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948