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Energy Assistance Program Jobs (NOW HIRING)

Pacer Group

Customer Care Representative 1

Naperville, IL · On-site

$16 - $21.75/hr

This Energy Assistance Specialist will help ensure income-eligible customers can access and fully benefit from available federal, state, local, and company-sponsored bill payment assistance program ...

Pacer Group

Customer Care Representative 1

Naperville, IL

$15.75 - $21.50/hr

This Energy Assistance Specialist will help ensure income-eligible customers can access and fully benefit from available federal, state, local, and company-sponsored bill payment assistance program ...

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Energy Assistance Program information

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$21.5K

$45.7K

$63K

How much do energy assistance program jobs pay per year?

As of Jun 7, 2026, the average yearly pay for energy assistance program in the United States is $45,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,500.00 per year, depending on experience, location, and employer.

What is the difference between Energy Assistance Program vs Energy Auditor?

AspectEnergy Assistance ProgramEnergy Auditor
CredentialsTypically no formal certifications required; may include basic trainingRequires certifications like BPI or RESNET; technical training
Work EnvironmentAssisting clients in homes or community centersInspecting buildings, conducting energy assessments
Employer & IndustryGovernment agencies, non-profits, utility companiesPrivate consulting firms, government programs
Search & Comparison IntentAssistance programs, energy aid, utility supportEnergy efficiency, home audits, energy savings

The Energy Assistance Program focuses on providing financial aid and support to help households manage energy costs, often through direct assistance or outreach. In contrast, an Energy Auditor conducts technical assessments of buildings to identify energy-saving opportunities. While both roles aim to improve energy efficiency, their functions, credentials, and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Energy Assistance Program Coordinator, and why are they important?

To thrive as an Energy Assistance Program Coordinator, you need strong organizational skills, knowledge of eligibility requirements, and experience in social services, often supported by a relevant degree or certification. Familiarity with case management software, data entry systems, and government reporting tools is typically required. Excellent communication, empathy, and problem-solving abilities help build trust with clients and navigate complex situations. These skills are essential to effectively deliver assistance, ensure compliance, and create positive outcomes for vulnerable households.

What is the Energy Assistance Program?

The Energy Assistance Program (EAP) is a government-funded initiative designed to help low-income households pay for heating and utility bills, especially during the colder months. The program provides financial assistance directly to energy providers on behalf of eligible families, ensuring that essential heating and cooling needs are met. EAP may also offer crisis assistance for households facing utility shutoffs, as well as referrals to weatherization services to help reduce future energy costs.

What are the typical challenges faced by professionals working in an Energy Assistance Program, and how can they effectively manage them?

Professionals in Energy Assistance Programs often encounter challenges such as high seasonal demand, emotionally charged interactions with clients facing financial hardship, and the need to stay updated on changing eligibility guidelines and funding sources. To manage these, strong organizational skills, empathy, and adaptability are essential. Collaborating closely with utility companies, social service agencies, and community organizations also ensures efficient support for clients and helps streamline the application process. Regular training and clear communication within the team further contribute to overcoming these challenges.
More about Energy Assistance Program jobs
What states have the most Energy Assistance Program jobs? States with the most job openings for Energy Assistance Program jobs include:
What job categories do people searching Energy Assistance Program jobs look for? The top searched job categories for Energy Assistance Program jobs are:
Energy Assistance Program jobs near you
Infographic showing various Energy Assistance Program job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 65% Full Time, 27% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,721 per year, or $22 per hour.
Utility Services Care Coordinators (Energy Assistance Program) - 167856

Utility Services Care Coordinators (Energy Assistance Program) - 167856

A-Line Staffing Solutions LLC

Detroit, MI • Hybrid

$22/hr

Full-time

Retirement

Posted 29 days ago

Job description

A-Line Staffing is now hiring Utility Services Care Coordinators (Energy Assistance Program)in Detroit, Michigan 48202. The Utility Services Care Coordinator would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Utility Services Care Coordinator position, please email your resume to LKOPASZ@ALINESTAFFING.com Utility Services Care Coordinators (Energy Assistance Program) Compensation The pay for this position is $22 per hour. Benefits are available to full-time employees after 90 days of employment. A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

Utility Services Care Coordinators (Energy Assistance Program) Highlights This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs. The required availability for this position is Monday–Friday, standard business hours, with a hybrid schedule (first week onsite training at the Fisher Building in Detroit, then remote with 2 in-office days per week determined with supervisor) Utility Services Care Coordinators (Energy Assistance Program) Responsibilities Connect daily with MEAP and WRAP applicants to facilitate intake and enrollment activities. Provide customer service by answering inbound calls and assisting applicants with program questions Collect, review, and verify required applicant documentation.

Process applications submitted through online portals for MEAP and WRAP programs. Accurately enter applicant data into internal systems with a high level of precisio Provide validation support for Low-Income Self-Sufficiency Plan (LSP) applications. Refer applicants to successful planning appointments when applicable.

Conduct LSP coordination training for internal teams and partner organizations. Support additional operational and program-related tasks assigned. Utility Services Care Coordinators (Energy Assistance Program) Requirement High School Diploma or GED Strong customer service, data entry, or administrative experience preferred.

Ability to handle high-volume calls and manage multiple priorities Strong attention to detail and accuracy in data entry Attendance is mandatory for the first 90 days. Utility Services Care Coordinators (Energy Assistance Program) Preferred Qualifications Experience with utility assistance programs (MEAP, WRAP, or similar) Background in case management, intake coordination, or benefits processing Experience working in a call center or customer support environment. Strong communication and organizational skills If you think this Utility Services Care Coordinator position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

If you are interested in this Utility Services Care Coordinator position, please email your resume to LKOPASZ@ALINESTAFFING.com

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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