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Energy Assistance Program information

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$21.5K

$45.7K

$63K

How much do energy assistance program jobs pay per year?

As of Jun 29, 2026, the average yearly pay for energy assistance program in the United States is $45,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,500.00 per year, depending on experience, location, and employer.

What is the difference between Energy Assistance Program vs Energy Auditor?

AspectEnergy Assistance ProgramEnergy Auditor
CredentialsTypically no formal certifications required; may include basic trainingRequires certifications like BPI or RESNET; technical training
Work EnvironmentAssisting clients in homes or community centersInspecting buildings, conducting energy assessments
Employer & IndustryGovernment agencies, non-profits, utility companiesPrivate consulting firms, government programs
Search & Comparison IntentAssistance programs, energy aid, utility supportEnergy efficiency, home audits, energy savings

The Energy Assistance Program focuses on providing financial aid and support to help households manage energy costs, often through direct assistance or outreach. In contrast, an Energy Auditor conducts technical assessments of buildings to identify energy-saving opportunities. While both roles aim to improve energy efficiency, their functions, credentials, and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Energy Assistance Program Coordinator, and why are they important?

To thrive as an Energy Assistance Program Coordinator, you need strong organizational skills, knowledge of eligibility requirements, and experience in social services, often supported by a relevant degree or certification. Familiarity with case management software, data entry systems, and government reporting tools is typically required. Excellent communication, empathy, and problem-solving abilities help build trust with clients and navigate complex situations. These skills are essential to effectively deliver assistance, ensure compliance, and create positive outcomes for vulnerable households.

What is the Energy Assistance Program?

The Energy Assistance Program (EAP) is a government-funded initiative designed to help low-income households pay for heating and utility bills, especially during the colder months. The program provides financial assistance directly to energy providers on behalf of eligible families, ensuring that essential heating and cooling needs are met. EAP may also offer crisis assistance for households facing utility shutoffs, as well as referrals to weatherization services to help reduce future energy costs.

What are the typical challenges faced by professionals working in an Energy Assistance Program, and how can they effectively manage them?

Professionals in Energy Assistance Programs often encounter challenges such as high seasonal demand, emotionally charged interactions with clients facing financial hardship, and the need to stay updated on changing eligibility guidelines and funding sources. To manage these, strong organizational skills, empathy, and adaptability are essential. Collaborating closely with utility companies, social service agencies, and community organizations also ensures efficient support for clients and helps streamline the application process. Regular training and clear communication within the team further contribute to overcoming these challenges.
More about Energy Assistance Program jobs
What states have the most Energy Assistance Program jobs? States with the most job openings for Energy Assistance Program jobs include:
What job categories do people searching Energy Assistance Program jobs look for? The top searched job categories for Energy Assistance Program jobs are:
Energy Assistance Program jobs near you
Infographic showing various Energy Assistance Program job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 35% Full Time, 48% Part Time, 3% Temporary, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,721 per year, or $22 per hour.

Low Income Home Energy Assistance Program (LIHEAP) Specialist

Urban League of Metropolitan

Saint Louis, MO

Full-time

Posted 19 hours ago

Job description

The Urban League of Metropolitan St. Louis, the leading champion of empowerment and opportunity, is seeking a dedicated, service-driven administrative professional to join our Low Income Home Energy Assistance Program (LIHEAP) team as a LIHEAP Specialist.

Major responsibilities include:

  • Conduct client intake and assessments while providing exceptional customer service.
  • Collect, verify and enter documentation to determine LIHEAP eligibility and other assistance programs.
  • Ensure accurate and timely data entry in compliance with program guidelines.
  • Perform daily administrative tasks, including mailing, printing, scanning, copying, faxing, and reporting.
  • Maintain accurate client files and documentation in compliance with state and agency standards.
  • Provide call center support and represent the agency at community outreach events.

The ideal candidate will have:

  • A high school diploma; coursework in social services or related human service field preferred; an associate's degree is a plus.
  • A minimum of 3 years in customer service or administrative support.
  • Professional discretion when handling sensitive and confidential information.
  • Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
  • Proficiency in Microsoft Office and general computer applications.
  • A genuine commitment to delivering excellent customer service.
  • Successfully complete a comprehensive background screening process.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other status protected by law.

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