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Energy Assistance Program information

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$21.5K

$45.7K

$63K

How much do energy assistance program jobs pay per year?

As of Jun 7, 2026, the average yearly pay for energy assistance program in the United States is $45,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,500.00 per year, depending on experience, location, and employer.

What is the difference between Energy Assistance Program vs Energy Auditor?

AspectEnergy Assistance ProgramEnergy Auditor
CredentialsTypically no formal certifications required; may include basic trainingRequires certifications like BPI or RESNET; technical training
Work EnvironmentAssisting clients in homes or community centersInspecting buildings, conducting energy assessments
Employer & IndustryGovernment agencies, non-profits, utility companiesPrivate consulting firms, government programs
Search & Comparison IntentAssistance programs, energy aid, utility supportEnergy efficiency, home audits, energy savings

The Energy Assistance Program focuses on providing financial aid and support to help households manage energy costs, often through direct assistance or outreach. In contrast, an Energy Auditor conducts technical assessments of buildings to identify energy-saving opportunities. While both roles aim to improve energy efficiency, their functions, credentials, and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Energy Assistance Program Coordinator, and why are they important?

To thrive as an Energy Assistance Program Coordinator, you need strong organizational skills, knowledge of eligibility requirements, and experience in social services, often supported by a relevant degree or certification. Familiarity with case management software, data entry systems, and government reporting tools is typically required. Excellent communication, empathy, and problem-solving abilities help build trust with clients and navigate complex situations. These skills are essential to effectively deliver assistance, ensure compliance, and create positive outcomes for vulnerable households.

What is the Energy Assistance Program?

The Energy Assistance Program (EAP) is a government-funded initiative designed to help low-income households pay for heating and utility bills, especially during the colder months. The program provides financial assistance directly to energy providers on behalf of eligible families, ensuring that essential heating and cooling needs are met. EAP may also offer crisis assistance for households facing utility shutoffs, as well as referrals to weatherization services to help reduce future energy costs.

What are the typical challenges faced by professionals working in an Energy Assistance Program, and how can they effectively manage them?

Professionals in Energy Assistance Programs often encounter challenges such as high seasonal demand, emotionally charged interactions with clients facing financial hardship, and the need to stay updated on changing eligibility guidelines and funding sources. To manage these, strong organizational skills, empathy, and adaptability are essential. Collaborating closely with utility companies, social service agencies, and community organizations also ensures efficient support for clients and helps streamline the application process. Regular training and clear communication within the team further contribute to overcoming these challenges.
More about Energy Assistance Program jobs
What states have the most Energy Assistance Program jobs? States with the most job openings for Energy Assistance Program jobs include:
What job categories do people searching Energy Assistance Program jobs look for? The top searched job categories for Energy Assistance Program jobs are:
Energy Assistance Program jobs near you
Infographic showing various Energy Assistance Program job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 65% Full Time, 27% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,721 per year, or $22 per hour.
Energy Assistance Worker (Aide II) - Hourly

Energy Assistance Worker (Aide II) - Hourly

City of Lynchburg

Lynchburg, VA • On-site

$14.92/hr

Other

Posted 13 days ago

City Of Lynchburg rating

7.3

Company rating: 7.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

425th of 644 rated public administrative organizations

Job description

Description The City of Lynchburg is an Equal Opportunity Employer Seeking qualified individual to manage a caseload providing energy assistance (heating and cooling) to City residents. Duties include using various computer systems to conduct searches for applications; providing information and assistance to clients in completing applications and other paperwork; and clerical duties such as answering phones, responding to inquiries, preparing and mailing correspondence, setting up case files, typing and completing forms. Requires Associate's degree in business-related field and considerable experience in public administration support work, or an equivalent combination of education and experience that meets the needs of the position; and the ability to use Microsoft Word and Excel as well as other computer programs used in determining eligibility.

Must successfully complete criminal record background check and Child Protective Services Registry check. This is a seasonal, hourly position. Essential Duties ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties necessary to deliver services to customers and citizens may be assigned. When assigned to Benefit Programs Unit: Operates various computer systems to conduct searches for initial applications, renewals and re-certifications. Provides information and assists clients with completing applications and other paperwork.

Answers incoming calls and responds to inquiries. Prepares and mails correspondence. Provides information and referrals and verifies information as required for other community resources.

Updates information into on-line systems. Provides written and/or oral documentation regarding client contacts, verification letters, etc. Set up case files, typing or labeling case files, and completing forms.

Assists in the preparation of periodic, special and other reports. ADDITIONAL DUTIES AND RESPONSIBILITIES include the following: Other duties to provide direct or indirect service to the citizens may be assigned. When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.

When assigned to Benefit Programs Unit: Conducts client interviews. Handles emergency phone calls. Performs the functions of a screener, as needed.

Provides transportation for clients. Conducts home visits, as needed. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities Minimum Education and Experience Required QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree in business related field, and considerable experience in public administrative support work; or any equivalent combination of education and experience.

Additional Requirements Possession of valid driver's license issued by the Commonwealth of Virginia and acceptable driving record according to City criteria. View Criteria Prior to employment, must satisfactorily complete criminal background check, Child Protective Services Registry check, and drug screen. Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment.

May also be required to complete higher levels of NIMS training as determined appropriate for the position.

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