ZipRecruiter

Log In

1

Energy Assistance Jobs (NOW HIRING)

Pacer Group

Customer Care Representative 1

Naperville, IL · On-site

$16 - $21.75/hr

This Energy Assistance Specialist will help ensure income-eligible customers can access and fully benefit from available federal, state, local, and company-sponsored bill payment assistance program ...

Pacer Group

Customer Care Representative 1

Naperville, IL · On-site

$15.75 - $21.50/hr

This Energy Assistance Specialist will help ensure income-eligible customers can access and fully benefit from available federal, state, local, and company-sponsored bill payment assistance program ...

next page

Showing results 1-20

All JobsEnergy Assistance Jobs

Energy Assistance information

See salary details

$38.5K

$92.3K

$146.5K

How much do energy assistance jobs pay per year?

As of Jun 9, 2026, the average yearly pay for energy assistance in the United States is $92,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $114,500.00 per year, depending on experience, location, and employer.

What does a typical day look like in an Energy Assistance position?

A typical day in an Energy Assistance role involves reviewing and processing client applications, verifying documentation for program eligibility, and responding to inquiries by phone, email, or in-person appointments. You may work collaboratively with a team of case managers and liaise with utility companies or other service providers to help coordinate benefits. The environment is fast-paced and client-centered, often requiring adaptability to meet urgent needs, especially during peak seasons like winter. Regular team meetings, training sessions, and outreach opportunities also form part of the weekly routine, allowing you to stay up-to-date and make a genuine impact in your community.

What are the key skills and qualifications needed to thrive in the Energy Assistance position, and why are they important?

To excel in Energy Assistance roles, candidates generally need knowledge of community resources, program eligibility criteria, and customer service best practices, often supported by experience in social services or related fields. Familiarity with case management software, data entry tools, and government assistance application systems is typically required. Exceptional interpersonal skills, cultural sensitivity, and problem-solving abilities help professionals effectively support and advocate for clients in need. These competencies ensure efficient delivery of services, accurate record-keeping, and positive community impact for those seeking energy-related aid.

What is an Energy Assistance job?

An Energy Assistance job involves helping individuals and families access financial aid to cover energy costs, such as electricity and heating bills. Workers in this role typically assess eligibility, process applications, and provide resources to ensure households maintain essential energy services. They may work for government programs, nonprofits, or utility companies, assisting low-income customers or those facing financial hardship. Their goal is to promote energy affordability and prevent service disconnections.

More about Energy Assistance jobs
What cities are hiring for Energy Assistance jobs? Cities with the most Energy Assistance job openings:
What are the most commonly searched types of Energy Assistance jobs? The most popular types of Energy Assistance jobs are:
What states have the most Energy Assistance jobs? States with the most job openings for Energy Assistance jobs include:
What job categories do people searching Energy Assistance jobs look for? The top searched job categories for Energy Assistance jobs are:
Energy Assistance jobs near you
Infographic showing various Energy Assistance job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, and 6% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $92,294 per year, or $44.4 per hour.
Seasonal Energy Assistance Advocate

Seasonal Energy Assistance Advocate

Community Advocates

Milwaukee, WI • On-site

$17 - $18/hr

Full-time

Posted 7 days ago

Job description

Join our team and make a positive difference in your community! Community Advocates Inc. is committed to ensuring that low-income families and individuals in Milwaukee are able to meet their basic needs. Our belief is that advocacy is more than just helping families and individuals. Advocacy is also about building a community that empowers families and individuals to help themselves.

We are hiring for a Basic Needs Advocate position supports the Energy Assistance departments to ensure that individuals and families receive exemplary customer service and assistance with their utility needs.

  • Mon-Fri Hours (9am-5pm)
  • Pay: $17/hour (depending on experience)

DUTIES & RESPONSIBILITIES

  • Make phone calls to assist customers in making appointments for energy assistance applications.
  • Answer all customer questions completely and satisfactorily or refer them to the sources where they can find answers.
  • Provide the highest level of attentive customer service.
  • Maintain call logs, appointment logs, and accurate records.
  • Maintain case files with sensitive information relating to clients
  • Prepare all necessary forms and documentation.
  • Effectively interact by phone, face-to-face or by mail to determine program eligibility.
  • Enter data and case notes into web-based system timely and accurately.
  • Work cooperatively in a team environment
  • Other duties as assigned.

QUALIFICATIONS

  • High school diploma or equivalent.
  • Computer and internet fluency are required.
  • Ability to communicate clearly orally and in writing: must be able to present information clearly and respond to questions from customers.
  • Must be 95% accurate in data entry skills.
  • Flexibility to work some evening or Saturday hours is a plus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job duties: the employee is regularly required to sit, talk on the phone, and enter data into a computer. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Equal Opportunity Employer

Community Advocates is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Job Types: Seasonal, Temporary, Full-time (40 hours/week)

Pay: $17.00 per hour

Job Types: Full-time, Temporary

Salary: $17.00 per hour