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Assistant Energy Assistance information

What are the key skills and qualifications needed to thrive as an assistant energy assistance, and why are they important?

To thrive as an Assistant Energy Assistance, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with client management software, energy assistance program databases, and Microsoft Office Suite is typically required. Excellent communication, empathy, and problem-solving abilities help in assisting diverse clients and managing sensitive situations. These skills are crucial for efficiently processing applications, ensuring compliance, and delivering effective support to those in need.

How does an assistant energy assistance typically collaborate with clients and other team members to ensure effective service delivery?

As an Assistant Energy Assistance professional, you will regularly interact with clients to assess their eligibility, gather necessary documentation, and explain available energy assistance programs. Collaboration with case managers, social workers, and utility providers is common to resolve client issues and expedite application processing. Clear communication and teamwork are essential to provide timely support and ensure clients receive the assistance they need, especially during high-demand periods.

What is the difference between Assistant Energy Assistance vs Energy Auditor?

AspectAssistant Energy AssistanceEnergy Auditor
Required CredentialsHigh school diploma; some certifications in energy programsRelevant certifications (e.g., BPI, RESNET); technical training
Work EnvironmentCommunity centers, client homes, government officesOffices, client sites, field inspections
Employer & Industry UsageGovernment agencies, non-profits, utility companiesConsulting firms, government agencies, private companies

Assistant Energy Assistance focuses on helping clients access energy programs and benefits, often working directly with households. Energy Auditors evaluate energy efficiency in buildings, providing detailed assessments and recommendations. While both roles involve energy-related work, Assistant Energy Assistance emphasizes client support and program navigation, whereas Energy Auditors focus on technical evaluations and energy savings analysis.

What is an assistant energy assistance?

An Assistant Energy Assistance is a professional who supports individuals and families in accessing programs that help with energy costs, such as utility bills. Their role typically includes helping clients complete applications for energy assistance programs, providing information about eligibility requirements, and connecting clients to other community resources. They often work for government agencies, non-profit organizations, or utility companies. Their goal is to ensure that people in need receive the support necessary to maintain essential energy services, especially during times of financial hardship.
What cities are hiring for Assistant Energy Assistance jobs? Cities with the most Assistant Energy Assistance job openings:
What are the most commonly searched types of Energy Assistance jobs? The most popular types of Energy Assistance jobs are:
What states have the most Assistant Energy Assistance jobs? States with the most job openings for Assistant Energy Assistance jobs include:
Assistant Energy Assistance jobs near you
Infographic showing various Assistant Energy Assistance job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Seasonal Energy Assistance Intake Worker

Tri-County Action Program

Waite Park, MN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Do you love helping people and thrive in a fast-paced environment? Tri-CAP is looking for a professional, customer-focused Seasonal Energy Assistance Intake Worker to join our Community Development team! This is your chance to make a real impact on people's lives while working in a supportive, fun environment.

What We're Looking For

We are seeking someone who has:

  • Strong Communication skills; ability to handle high call volume – Ability to provide polite, clear, and friendly customer service over the phone to all participants; includes answering questions, giving status updates, obtaining information for application processing, and providing referrals to community resources
  • Strong Office Skills and Computer Proficiency – Ability to use Microsoft Office, email, and other basic computer skills; data entry skills and ability to use a desktop scanner
  • Strong attention to detail; ability to prioritize and adapt with changing needs – Processing applications, including crisis applications as requested; maintain and monitor household information files
  • Customer service mindset – Must show a willingness to work in a fast-paced setting, assisting clients from a variety of backgrounds and assisting customers in completion of applications as necessary
  • Flexibility and Collaboration – Assist Energy Assistance team with the emergency after-hours phone for crisis deliveries and Emergency Repair or Replacement events.

Qualifications

  • High school equivalency and one (1) year of human services related experience
  • Knowledge of community resources serving low-income populations
  • Ability to work with diverse populations
  • Ability to work well independently and stay on task

Why Tri-CAP?

At Tri-CAP, we believe in helping people and changing lives. Our team is passionate about making a difference in our community, and we value connection, purpose, and growth.

If you're ready to join a team that's fun, rewarding, and dedicated to helping others, apply today!

To Apply:

Applications can be submitted online at www.tricap.org OR contact us for application materials by phone: 320-251-1612 or email: general@tricap.org. Applications are due by 4:30 pm on Thursday, July 30th. This position is a temporary, seasonal position, between the months of August 2026 and May 2027.

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