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Endpoint Manager Jobs in Michigan (NOW HIRING)

Cranbrook

Enterprise Administrator

Bloomfield, MI · On-site

Support Security and Compliance -- Patch management (SCCM/ Microsoft Endpoint Manager). * Managing enterprise backup technologies and monitoring solutions. * Develop and maintain automation scripts ...

Sygaldry Technologies, Inc.

Head of IT

Ann Arbor, MI · On-site

$140 - $210/hr

What You'll Own Corporate IT & Endpoint Management: * MFA, IdP, MDM, BDR across our physical and cloud fleet * User on/off boarding policy and enforcement * Laptop and workstations procurement and ...

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Endpoint Manager information

See Michigan salary details

$20K

$53.5K

$89.3K

How much do endpoint manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for endpoint manager in Michigan is $53,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $60,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by endpoint managers when deploying and maintaining device security policies across a diverse enterprise environment?

Endpoint Managers often encounter challenges such as ensuring consistent policy enforcement across multiple operating systems and device types, managing large-scale deployments without disrupting end-user productivity, and staying updated with evolving security threats. Coordinating with IT teams to troubleshoot issues and communicate changes effectively is crucial. Additionally, balancing security requirements with user experience, especially in remote or hybrid work settings, requires careful planning and ongoing collaboration with stakeholders.

What are the key skills and qualifications needed to thrive as an endpoint manager?

To thrive as an Endpoint Manager, you need strong knowledge of endpoint security, device management, and IT infrastructure, often supported by a degree in computer science or related certifications like Microsoft Endpoint Manager or CompTIA Security+. Familiarity with tools such as Microsoft Intune, SCCM, or JAMF is crucial for managing and securing diverse endpoints across an organization. Excellent problem-solving abilities, communication skills, and attention to detail help ensure smooth operations and effective collaboration with IT teams. These competencies are vital for safeguarding organizational data, minimizing downtime, and maintaining compliance in complex IT environments.

What is the difference between Endpoint Manager vs System Administrator?

AspectEndpoint ManagerSystem Administrator
Primary RoleManage and secure endpoints like devices and mobile assetsMaintain and support overall IT infrastructure and networks
CertificationsCompTIA Security+, Microsoft Endpoint Manager certificationsCompTIA Network+, Cisco CCNA, Microsoft Certified Systems Administrator
Work EnvironmentTypically in IT support, security teams, or device management rolesIT departments, data centers, network operations
Industry UsageCommon in organizations with large device fleets and mobile device management needsWidespread across all industries managing overall IT systems

Endpoint Managers focus on managing and securing devices and endpoints, while System Administrators oversee broader IT infrastructure and network systems. Both roles are essential in maintaining organizational IT health but differ in scope and specialization.

What is an endpoint manager?

An Endpoint Manager is a professional responsible for overseeing and maintaining the security, configuration, and management of endpoint devices such as laptops, desktops, mobile phones, and tablets within an organization. They use specialized software tools to deploy updates, enforce security policies, monitor device compliance, and troubleshoot issues. Endpoint Managers play a critical role in protecting company data and ensuring devices are operating efficiently while minimizing security risks.
What are popular job titles related to Endpoint Manager jobs in Michigan? For Endpoint Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Endpoint Manager jobs in Michigan look for? The top searched job categories for Endpoint Manager jobs in Michigan are:
What cities in Michigan are hiring for Endpoint Manager jobs? Cities in Michigan with the most Endpoint Manager job openings:
Endpoint Manager jobs near you
Infographic showing various Endpoint Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $53,473 per year, or $25.7 per hour.

IT Support Specialist (Full-Time)

Gryphon Place

Kalamazoo, MI • On-site

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Description:

Join Gryphon Place and become part of a collaborative, compassionate team where your work makes a meaningful difference in the community every day. We’re committed to supporting the people who support others, with flexible scheduling, a strong focus on work-life balance, free medical benefits for you, additional healthcare options, employer contributions to your retirement plan, paid holidays, and generous paid time off. If you’re looking for a mission-driven career where you can grow professionally while still making space for your personal life, Gryphon Place is a place to thrive.


STATEMENT OF THE JOB

  • The IT Support Specialist provides frontline technical support for organizational hardware, software, systems, and user accounts. This role is responsible for supporting staff technology needs, troubleshooting technical issues, maintaining devices and user access, assisting with onboarding/offboarding, and ensuring timely response to support requests in a fast-paced 24/7 operational environment.
  • The IT Support Specialist works closely with internal staff, leadership, and external managed service providers (MSP) to ensure secure, reliable, and efficient technology operations throughout the organization.


ESSENTIAL DUTIES AND RESPONSIBILITIES


Technical Support

  • Provide Tier 1 and Tier 2 technical support to employees across the organization.
  • Respond to help desk tickets, phone calls, emails, and walk-up support requests.
  • Troubleshoot hardware, software, connectivity, printer, and mobile device issues.
  • Escalate complex technical issues to senior IT staff or MSP partners as appropriate.
  • Support staff in both onsite and remote work environments.

User Account & Device Management

  • Manage employee accounts and permissions through platforms such as JumpCloud, Microsoft 365, Google Workspace, and related systems.
  • Configure, deploy, maintain, and troubleshoot desktops, laptops, tablets, and mobile devices.
  • Perform employee onboarding and offboarding including:
  • device setup
  • account provisioning
  • MFA configuration
  • access management
  • equipment recovery

Systems & Infrastructure Support

  • Assist with maintaining organizational systems, applications, and technology infrastructure.
  • Monitor system alerts, endpoint health, and support requests.
  • Support software installations, upgrades, and patch management.
  • Maintain inventory of IT assets and technology equipment.

Cybersecurity & Compliance

  • Follow organizational cybersecurity policies and procedures.
  • Assist with endpoint protection, password management, MFA support, and security awareness initiatives.
  • Identify and report potential cybersecurity risks or incidents.
  • Support compliance with HIPAA, confidentiality, and data security requirements.

Documentation & Training

  • Maintain accurate documentation of support tickets, procedures, and inventory records.
  • Develop and update user guides and technical documentation.
  • Provide basic technology training and support to employees.

24/7 Support Participation

  • Participate in rotating on-call support schedules as required.
  • Assist with after-hours and emergency technical support needs.
  • Support operational continuity during outages or critical incidents.
Requirements:

EDUCATION AND EXPERIENCE


Education

  • Associate degree in Information Technology, Computer Science, or related field preferred.
  • Equivalent combination of education, certifications, and experience may be considered.

Experience

  • Minimum of 2 years of IT support or help desk experience preferred.
  • Experience supporting Windows operating systems, Microsoft 365, and endpoint devices required.
  • Experience with Zoho Applications – Flow, Desk, and Assist
  • Experience with identity management platforms such as JumpCloud preferred.
  • Experience in healthcare, nonprofit, behavioral health, or highly regulated environments preferred.

KNOWLEDGE / SKILLS / ABILITIES

  • Strong troubleshooting and problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to explain technical concepts to non-technical users.
  • Knowledge of:
  • Windows operating systems
  • Microsoft 365
  • networking basics
  • mobile device support
  • endpoint management
  • cybersecurity best practices.
  • Ability to prioritize tasks and manage multiple support requests simultaneously.
  • Ability to maintain confidentiality and professionalism.
  • Ability to work independently and collaboratively within a team environment.

Preferred Certifications

  • CompTIA A+
  • CompTIA Network+
  • Microsoft Fundamentals Certifications
  • ITIL Foundation
  • Google IT Support Certification

PHYSICAL REQUIREMENTS

  • Ability to lift and transport computer equipment up to 40 pounds.
  • Ability to sit, stand, walk, bend, and reach throughout the workday.
  • Ability to travel between organizational locations as needed.

WORK ENVIRONMENT

  • Office and Remote operational environment.
  • May require occasional evening, weekend, and holiday support.
  • Participation in rotating on-call coverage may be required to support 24/7 operations.

Gryphon Place provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. EOE. This job description is representative. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by any person authorized to give instructions or assignments.