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End User Device Engineer Jobs (NOW HIRING)

Cannon Search

End User Support Manager

Boston, MA · On-site

... modern device management across the company. This is a hands-on role focused on automation ... Lead and mentor a small team of Endpoint Engineers * Own modern MDM/EMM platforms (Intune, Jamf ...

InstantServe LLC

Program Manager

The Program Manager shall have experience managing device lifecycle management and end user device engineering with a focus on interactive customer service. * The Program Manager shall have ...

TIER4 GROUP

End User Technology Lead

Atlanta, GA

$50 - $53/hr

... Mac as their primary device, will be empowered in their day-to-day work! This will include ... Requirements: * 7+ years as an End User Technical Engineer imaging & reimaging PC's with Intune and ...

Ascentek

End User Technology Engineer

Golden Valley, MN · On-site

The End User Technology Engineer serves as the frontline ambassador for IT, providing timely and ... Experience supporting mobile device management (MDM) solutions, mobile device provisioning, and ...

Excentium, Inc.

End User Support Specialist ID: 538 Department: IT Technical Expertise & Support Location: Joint ... Ability to work collaboratively with system administrators, developers, and project management ...

AAC Inc

End User Tier 3

Washington, DC

Provide Tier 3 end user system administration support via telephone, deskside, or remote to users ... Device Management (MDM) tools such as JAMF, Apple Business Manager (ABM), Workspace ONE, or Intune ...

Tepa Companies

End User Services Manager

Alexandria, VA · On-site

$115K - $135K/yr

... engineering, environmental, industrial, staffing, and technology services. When you join Tepa ... Owns the end-user technology lifecycle, including onboarding, device deployment, software ...

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End User Device Engineer information

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$9

$56

$96

How much do end user device engineer jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for end user device engineer in the United States is $56.79, according to ZipRecruiter salary data. Most workers in this role earn between $39.42 and $70.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an End User Device Engineer, and why are they important?

To thrive as an End User Device Engineer, you need strong knowledge of hardware troubleshooting, operating systems (Windows, macOS, Linux), and device management, often supported by a degree in IT or a related field. Expertise with tools such as Microsoft Endpoint Manager, SCCM, imaging solutions, and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is typically required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude set top performers apart. These skills ensure seamless device performance, minimize downtime, and deliver a positive technology experience for end users.

What are End User Device Engineers?

End User Device Engineers are IT professionals who manage, configure, and support devices like laptops, desktops, tablets, and smartphones used by employees within an organization. They ensure these devices are secure, up-to-date, and functioning correctly, often handling software installations, troubleshooting issues, and deploying updates. They also play a key role in setting up new devices, maintaining endpoint security, and assisting users with technical problems. Their work helps ensure employees can work efficiently and securely with the technology provided by their organization.

What is the difference between End User Device Engineer vs Desktop Support Technician?

AspectEnd User Device EngineerDesktop Support Technician
CredentialsIT certifications (e.g., CompTIA A+, Microsoft Certified)IT certifications (e.g., CompTIA A+)
Work EnvironmentDesign, deploy, and maintain end user devices; often involved in hardware/software upgradesProvide technical support; troubleshoot hardware/software issues on user devices
Employer & IndustryTech companies, large enterprises, organizations with extensive device managementIT support firms, corporate IT departments, educational institutions

End User Device Engineers focus on the design, deployment, and maintenance of end user devices, often working on hardware and software upgrades. In contrast, Desktop Support Technicians primarily troubleshoot and resolve user device issues, providing direct support to end users. Both roles require similar certifications but differ in scope and responsibilities within the IT environment.

What are some typical challenges faced by End User Device Engineers in supporting remote and hybrid work environments?

End User Device Engineers often encounter challenges related to managing a diverse array of devices across remote and hybrid settings, such as ensuring consistent security updates, troubleshooting connectivity issues, and supporting users with varying technical proficiencies. The role frequently requires rapid response to device failures and balancing proactive maintenance with urgent support requests. Collaboration with IT security, network teams, and end-users is essential to maintain a seamless user experience while upholding organizational standards.
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End User Device Engineer jobs near you
Infographic showing various End User Device Engineer job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 18% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $118,115 per year, or $56.8 per hour.
End User Computing Engineer II

End User Computing Engineer II

Blue Cross and Blue Shield of Kansas City

Kansas City, MO

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
  • Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
  • Annual incentive bonus plan based on company achievement of goals
  • Time away from work including paid holidays, paid time off and volunteer time off
  • Professional development courses, mentorship opportunities, and tuition reimbursement program
  • Paid parental leave and adoption leave with adoption financial assistance
  • Employee discount program

Job Description Summary: Under broad supervision, the End User Computing Engineer II provides engineering-level support, technical expertise, planning and recommendations for client end-point supporting technologies, applications and system management tools in response to BlueKC's needs. The End User Computing Engineer acts as a Level 3 resource to Desktop Support team and works with internal IT teams to successfully deploy and maintain applications, operating systems and print services across BlueKC. The End User Computing Engineer implements infrastructure solutions in support of the desktop environment that provides value-added services and enables BlueKC to meet industry-best-practices for management and security. The End User Computing Engineer is directly responsible for desktop solutions and products including hardware standards for desktops, laptops, peripherals, operating systems, core builds and standard shrink-wrapped software such as Microsoft Office.Job Description
  • Implements and maintains infrastructure systems through established IT policies and procedures and ITIL framework for on-premises and cloud infrastructure.
  • Develops and implements strategic road maps for end user infrastructure systems.
  • Participates in technology evaluation and reengineering teams to support strategy definition and continuous process improvement activities.
  • Automates and improves processes to increase efficiencies and service delivery.
  • Ability to communicate highly technical functions to a non-technical audience
  • Ability to work on multiple projects at one time
  • Participates in on-call rotation schedule.

Minimum Qualifications

  • High School Diploma or GED

  • 3+ years' experience supporting systems infrastructure (end user compute, server, and/or storage).

  • Advanced understanding of operating systems, advanced troubleshooting techniques, recovery options, monitoring, and system protections for on-premises and cloud infrastructure.
  • Good interpersonal skills, including leadership, diplomacy, and negotiation with customers and senior executives.
  • Experience working with and managing ticket queue management
  • Solid working knowledge of Microsoft platforms & Windows client technologies
  • Basic understanding of networking, applications, and relational databases.

Preferred Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or other field.
  • 5+ years' experience supporting systems infrastructure (end-user computing, server, and storage).
  • Experience scripting/programming in a language such as Python, PowerShell, Ruby, Perl, Unix shell, etc.
  • Mobile Device Management
  • SCCM Experience (OS deployments, PXE, Software Distribution, Patch Management)
  • Group Policy, Configuration Baselines, On-prem or Azure AD knowledge
  • Experience protecting and maintaining systems under HIPAA and PCI regulations.

Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

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