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End User Device Engineer Jobs in Maryland (NOW HIRING)

CYNET SYSTEMS

End User Support Specialist

Baltimore, MD · On-site

$50 - $55/hr

Seeking a proficient and dedicated End User Engineer to join our team. This role is multifaceted ... Stay updated on Intune features and capabilities, leveraging new functionalities to enhance device ...

Excentium, Inc.

End User Support Specialist ID: 538 Department: IT Technical Expertise & Support Location: Joint ... Ability to work collaboratively with system administrators, developers, and project management ...

Hirekeyz Inc

End User Support Specialist

Andrews, MD · On-site

Role: End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term ... Ability to work collaboratively with system administrators, developers, and project management ...

ActioNet

End User Project Manager

Rockville, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager provides ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...

ActioNet

End User Project Manager

Rockville, MD

$305K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager provides ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...

ActioNet, Inc.

End User Project Manager

Rockville, MD · On-site

$305K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...

CareMetx

Director, End User Services

Bethesda, MD · On-site

Own the IT Engineering function responsible for endpoint lifecycle management, end-user computing infrastructure, identity and access platforms (M365, Azure AD/Entra ID, Okta), and the AI-augmented ...

ActioNet

End User Project Manager

Rockville, MD · On-site

$305K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...

ActioNet, Inc.

End User Project Manager

Rockville, MD · On-site

$305K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...

ActioNet, Inc.

End User Project Manager

Rockville, MD

$305K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...

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End User Device Engineer information

What are the key skills and qualifications needed to thrive as an end user device engineer, and why are they important?

To thrive as an End User Device Engineer, you need strong knowledge of hardware troubleshooting, operating systems (Windows, macOS, Linux), and device management, often supported by a degree in IT or a related field. Expertise with tools such as Microsoft Endpoint Manager, SCCM, imaging solutions, and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is typically required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude set top performers apart. These skills ensure seamless device performance, minimize downtime, and deliver a positive technology experience for end users.

What is an end user device engineer?

End User Device Engineers are IT professionals who manage, configure, and support devices like laptops, desktops, tablets, and smartphones used by employees within an organization. They ensure these devices are secure, up-to-date, and functioning correctly, often handling software installations, troubleshooting issues, and deploying updates. They also play a key role in setting up new devices, maintaining endpoint security, and assisting users with technical problems. Their work helps ensure employees can work efficiently and securely with the technology provided by their organization.

What is the difference between End User Device Engineer vs Desktop Support Technician?

AspectEnd User Device EngineerDesktop Support Technician
CredentialsIT certifications (e.g., CompTIA A+, Microsoft Certified)IT certifications (e.g., CompTIA A+)
Work EnvironmentDesign, deploy, and maintain end user devices; often involved in hardware/software upgradesProvide technical support; troubleshoot hardware/software issues on user devices
Employer & IndustryTech companies, large enterprises, organizations with extensive device managementIT support firms, corporate IT departments, educational institutions

End User Device Engineers focus on the design, deployment, and maintenance of end user devices, often working on hardware and software upgrades. In contrast, Desktop Support Technicians primarily troubleshoot and resolve user device issues, providing direct support to end users. Both roles require similar certifications but differ in scope and responsibilities within the IT environment.

What are some typical challenges faced by end user device engineers in supporting remote and hybrid work environments?

End User Device Engineers often encounter challenges related to managing a diverse array of devices across remote and hybrid settings, such as ensuring consistent security updates, troubleshooting connectivity issues, and supporting users with varying technical proficiencies. The role frequently requires rapid response to device failures and balancing proactive maintenance with urgent support requests. Collaboration with IT security, network teams, and end-users is essential to maintain a seamless user experience while upholding organizational standards.

What cities in Maryland are hiring for End User Device Engineer jobs?

Cities in Maryland with the most End User Device Engineer job openings:

End User Device Engineer jobs near you

End User Support Specialist

CYNET SYSTEMS

Baltimore, MD • On-site

$50 - $55/hr

Contractor

Re-posted 11 days ago

Job description

Job Overview:

Pay Range: $50/hr - $55/hr

  • Seeking a proficient and dedicated End User Engineer to join our team. This role is multifaceted, encompassing application packaging, SCCM & Intune administration, and serving as a technical escalation point for other end user teams.
  • The ideal candidate will have a strong background in application packaging, with expertise in SCCM and Intune deployment and management, and troubleshooting complex end user issues.

Requirement/Must Have:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • Relevant certifications preferred, such as Microsoft Certified: Microsoft End Point Administrator Associate and ITIL Foundation Certification (a plus).

Responsibilities:

  • Develop, build, and maintain application packages for deployment from Intune as well as SCCM.
  • Ensure compatibility, performance, and security of application packages, adhering to best practices and standards.
  • Collaborate with software vendors and internal stakeholders to resolve packaging-related issues and optimize software distribution processes.
  • Administer Microsoft Intune to deploy, maintain, and upgrade applications, configurations, and policies for end user devices.
  • Implement and manage Intune profiles, compliance rules, and security settings to ensure a secure and productive end user environment.
  • Stay updated on Intune features and capabilities, leveraging new functionalities to enhance device management and user experience.
  • Administer Microsoft SCCM for software deployment, patch management, and endpoint configuration management.
  • Deploy, maintain, and upgrade Task Sequences for PXE imaging process.
  • Implement and manage SCCM scheduled deployments, compliance and reporting.
  • Provide advanced technical support and troubleshooting for end user issues, including hardware, software, and network-related problems.
  • Serve as a subject matter expert and escalation point for other end user support teams, assisting with complex technical issues and escalations.
  • Analyze and resolve escalated incidents and service requests within agreed upon SLAs, ensuring minimal disruption to end user productivity.
  • Collaborate with cross-functional teams, including IT infrastructure, security, and application development, to streamline processes and improve end user experience.
  • Share expertise and provide training to other team members on application packaging techniques, SCCM and Intune administration best practices, and advanced troubleshooting methods.
  • Contribute to the development and maintenance of knowledge base articles, technical documentation, and standard operating procedures.

Skills:

  • 5+ years of experience in IT end-user computing or endpoint management roles, with a focus on enterprise environments.
  • 3+ years of hands-on experience with Microsoft SCCM (System Center Configuration Manager) administration, including software distribution, patching, and imaging.
  • 3+ years of hands-on experience with Microsoft Intune / Endpoint Manager for device and application management.
  • Proven experience with application packaging (MSI, App-V, MSIX, scripting for deployment).
  • Strong understanding of Windows 11 client environments, device compliance, and security configurations.
  • Experience providing advanced technical support and acting as an escalation point for complex end-user issues.
  • Familiarity with PowerShell scripting for automation and deployment tasks.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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