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End User Computing Euc Jobs (NOW HIRING)

The IT Manager will lead and develop a team of End User Support Analysts responsible for the support, deployment, and lifecycle management of the organization's end user computing (EUC) environment ...

In this pivotal role, you will serve as the dedicated point of contact between the End User Computing (EUC) team and the internal AI enablement group, playing a key role in deploying, managing, and ...

Service Desk Support

South Jordan, UT

$19 - $25.50/hr

... End User Computing (EUC) • Manage and support Microsoft Windows Technologies and Active Directory. • Utilize knowledge bases and documentation to guide users, troubleshoot, and maintain third ...

In this pivotal role, you will serve as the dedicated point of contact between the End User Computing (EUC) team and the internal AI enablement group, playing a key role in deploying, managing, and ...

Service Desk Support

Columbus, OH

$18.75 - $25.25/hr

... End User Computing (EUC) • Manage and support Microsoft Windows Technologies and Active Directory. • Utilize knowledge bases and documentation to guide users, troubleshoot, and maintain third ...

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End User Computing Euc information

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$74K

$133K

$232.5K

How much do end user computing euc jobs pay per year?

As of Jun 9, 2026, the average yearly pay for end user computing euc in the United States is $133,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $165,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an End User Computing (EUC) Specialist, and why are they important?

To thrive as an End User Computing (EUC) Specialist, you need a solid understanding of desktop and mobile operating systems, virtualization, device management, and network fundamentals, often supported by a degree in IT or related certifications like CompTIA A+, Microsoft 365, or VMware Horizon. Familiarity with EUC platforms such as Citrix, VMware Horizon, Microsoft Intune, and SCCM is typically required. Strong problem-solving, communication, and customer service skills help EUC specialists effectively support users and address technical issues. Mastering these skills ensures efficient, secure, and seamless digital experiences for end users, which is critical for organizational productivity and satisfaction.

What is End User Computing (EUC)?

End User Computing (EUC) refers to systems and processes that allow non-IT employees to create, manage, and control their own computing needs without direct involvement from IT professionals. EUC typically includes desktops, laptops, mobile devices, virtual desktops, and software applications that end users interact with daily. It aims to empower users to be more productive while maintaining security and manageability within an organization's IT environment.

What is the difference between End User Computing Euc vs Desktop Support Specialist?

AspectEnd User Computing (EUC)Desktop Support Specialist
Primary FocusManaging and supporting end-user devices, applications, and user environmentsProviding technical support for desktop hardware, software, and troubleshooting issues
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator, ITILCompTIA A+, HDI Support Center Analyst, Microsoft Certified: Windows Support
Work EnvironmentIT departments, user support teams, enterprise environmentsHelp desks, IT support centers, corporate offices

End User Computing (EUC) focuses on managing a broad range of end-user devices and applications, often involving device provisioning, management, and user experience optimization. In contrast, a Desktop Support Specialist primarily handles troubleshooting and resolving hardware and software issues on desktops and laptops. While both roles require similar certifications and work in related environments, EUC has a broader scope including device management and user experience, whereas Desktop Support is more focused on technical issue resolution.

What are some common challenges faced by End User Computing (EUC) professionals, and how can they be addressed?

End User Computing professionals often encounter challenges such as supporting a diverse range of devices and operating systems, ensuring data security, and managing frequent updates or software rollouts. Balancing user experience with compliance requirements can also be demanding, especially in large organizations where end users have varying technical abilities. These challenges can be mitigated by staying updated on the latest EUC technologies, leveraging centralized management tools, and maintaining clear communication with both IT teams and end users to proactively address issues.
More about End User Computing Euc jobs
What are the most commonly searched types of End User Computing Euc jobs? The most popular types of End User Computing Euc jobs are:
Infographic showing various End User Computing Euc job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $133,041 per year, or $64 per hour.

Full-time

Posted 22 days ago


Job description

Overview:
Role Overview
The EUC Release Manager is responsible for governing the end-to-end End User Computing release lifecycle, ensuring reliable, secure, and predictable delivery of Windows OS, applications, and endpoint changes across the enterprise. This role combines release management, automation, and ITIL-based problem management, with deep expertise in SCCM/MECM, Microsoft Intune, PowerShell, and Windows endpoints.
Key Responsibilities
EUC Release Management
  • Own and govern the end-to-end EUC release pipeline, from intake and application packaging through testing, staged rollout, and production deployment
  • Define and enforce deployment standards across SCCM (MECM) and Intune, including:
    • Naming conventions
    • Collection and group structures
    • Deployment rings
    • Rollback and remediation procedures
  • Establish and manage a formal EUC release calendar aligned with:
    • Business change windows
    • Patch Tuesday cycles
    • Application owner delivery commitments
  • Design and implement phased deployment rings (Pilot → UAT → Broad) with:
    • Clearly defined entry and exit criteria
    • Automated health checks and validation gates
  • Drive release automation using:
    • PowerShell scripting
    • SCCM task sequences
    • Intune deployment scripts
      to reduce manual effort and deployment risk
  • Maintain release documentation as living artifacts, including:
    • Release notes
    • Deployment runbooks
    • Rollback and recovery playbooks
  • Coordinate with application owners, security teams, and service desk to align on:
    • Change impact
    • End-user communications
    • Cutover and rollback plans
  • Track and report release success metrics, including:
    • Deployment success rates
    • Device reachability
    • Time-to-deployment
    • Error and failure rates by deployment ring

EUC Problem Management
  • Own the EUC Problem Management backlog end-to-end, including triage, prioritization, assignment, and closure
  • Conduct structured Root Cause Analysis (RCA) for:
    • All P1 and P2 incidents
    • Recurring P3 incident patterns
  • Produce actionable Post Incident Reviews (PIRs) with corrective and preventive actions
  • Identify chronic incident trends across:
    • Windows OS issues
    • Application packaging failures
    • Intune sync and policy errors
    • SCCM client health issues
    • Microsoft 365 / Office Suite problems
  • Convert recurring incidents into formal Problem records and drive permanent remediation
  • Collaborate with L1/L2 support teams to:
    • Define interim workarounds
    • Push permanent fixes through the release pipeline
  • Maintain and govern a Known Error Database (KEDB) with up-to-date workarounds for service desk teams
  • Report Problem Management KPIs, including:
    • Open problem aging
    • Recurring incident volume
    • Mean Time to Resolve (MTTR)
    • Backlog burn-down rate
  • Drive continuous improvement initiatives that measurably reduce incident volume quarter over quarter

Required Skills & Experience
  • 7+ years of experience in End User Computing (EUC)
  • Minimum 2+ years in Release Management, Change Management, or Problem Management roles
  • Expert-level knowledge of SCCM / MECM, including:
    • Software distribution
    • Operating System Deployment (OSD)
    • Patch management
    • Client health
    • Reporting
  • Strong hands-on experience with Microsoft Intune, including:
    • Deployment rings
    • Compliance policies and baselines
    • Windows Autopilot
    • Co-management
    • Endpoint Analytics
  • Proven application packaging experience:
    • MSI
    • MSIX
    • App-V
    • Packaging standards and regression testing
  • Advanced PowerShell scripting for:
    • Deployment automation
    • Health checks
    • Operational and release reporting
  • Strong, practical understanding of ITIL Release and Problem Management processes
  • Experience working in a structured ITSM environment (ServiceNow preferred)
  • Solid understanding of Windows 10/11 internals, including:
    • Event logs
    • Registry
    • WMI
    • Group Policy
  • Experience managing Microsoft 365 Apps deployments and update channels:
    • Current Channel
    • Monthly Enterprise Channel

Desired / Nice-to-Have Skills
  • Experience with Patch-as-a-Service models or third-party patching tools integrated with SCCM
  • Exposure to Digital Employee Experience (DEX) platforms:
    • Nexthink
    • Lakeside
    • 1E
  • Knowledge of Windows Autopatch and its impact on enterprise patch governance
  • ITIL v4 Intermediate or higher certification