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Employment Services Manager Jobs (NOW HIRING)

Access Services

Employment Specialist

Bethlehem, PA · On-site

This position combines direct service, case management, employer relationship building, and ... Certification: A Certified Employment Support Professional (CESP) certification from the ...

Access Services

Employment Specialist

Bethlehem, PA · On-site

This position combines direct service, case management, employer relationship building, and ... Certification: A Certified Employment Support Professional (CESP) certification from the ...

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Employment Services Manager information

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$34.5K

$90.7K

$133K

How much do employment services manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for employment services manager in the United States is $90,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $105,000.00 per year, depending on experience, location, and employer.

What is an employment services manager?

Employment Services Managers are professionals who oversee programs and staff that help individuals find and maintain employment. They often work for government agencies, private firms, or nonprofit organizations and are responsible for coordinating job placement, vocational training, and career counseling services. Their role includes developing partnerships with employers, monitoring labor market trends, and ensuring that clients receive effective support tailored to their needs. Employment Services Managers also supervise staff, manage budgets, and evaluate the effectiveness of employment programs.

What are the key skills and qualifications needed to thrive as an employment services manager, and why are they important?

To thrive as an Employment Services Manager, you need a background in human resources, workforce development, or social services, often supported by a bachelor's degree and relevant work experience. Familiarity with case management systems, labor market analysis tools, and compliance with employment laws is typically required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and building relationships with clients and employers. These skills ensure effective program delivery, successful job placements, and compliance with regulations in a dynamic employment services environment.

What are some common challenges faced by employment services managers, and how can they address them effectively?

Employment Services Managers often encounter challenges such as balancing the diverse needs of job seekers with employer expectations, managing high caseloads, and staying updated on labor market trends. To address these, effective managers prioritize strong communication, foster collaborative relationships with local businesses and community organizations, and implement efficient case management systems. Additionally, ongoing staff training and leveraging data to tailor services can help ensure both job seeker satisfaction and successful employment outcomes.

What is the difference between Employment Services Manager vs Employment Specialist?

AspectEmployment Services ManagerEmployment Specialist
CredentialsTypically requires a bachelor’s degree in human resources, social work, or related field; certifications like Certified Employment Specialist are commonOften requires a high school diploma or associate’s degree; certifications like Certified Employment Specialist can be beneficial
Work EnvironmentSupervises staff, manages programs, and develops employment strategies within organizations or agenciesWorks directly with clients to assist in job placement, resume building, and interview preparation
Employer & Industry UsageUsed by government agencies, non-profits, and private organizations in employment and workforce developmentCommonly employed by similar organizations to support job seekers

The main difference is that Employment Services Managers oversee employment programs and staff, focusing on strategic management, while Employment Specialists work directly with clients to help them find and secure jobs. Both roles require related credentials and are integral to workforce development efforts.

More about Employment Services Manager jobs

What cities are hiring for Employment Services Manager jobs?

Cities with the most Employment Services Manager job openings:

What are the most commonly searched types of Employment Services jobs?

The most popular types of Employment Services jobs are:

Who are the top companies hiring for Employment Services Manager jobs?

The top employers for Employment Services Manager jobs are:

What states have the most Employment Services Manager jobs?

States with the most job openings for Employment Services Manager jobs include:

What job categories do people searching Employment Services Manager jobs look for?

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Employment Services Manager jobs near you
Infographic showing various Employment Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $90,674 per year, or $43.6 per hour.

Employment Resource Specialist

Gesher Human Services

Southfield, MI • On-site

$46K - $58K/yr

Full-time

Re-posted 11 days ago

Job description

DEPARTMENT: Workforce Development

SUPERVISOR: Assistant Manager, Business Employment Services Manager

MISSION AND VALUES

MISSION: Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher’s workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.

VALUES: People First, Integrity, Forward Thinking, Kindness

GENERAL JOB DESCRIPTION

The Employment Resource Specialist provides front-line support to career center customers seeking employment, training, and workforce services. This role assists individuals with job search activities, Unemployment Insurance (UI) work registration/RESEA and compliance requirements, career exploration, and access to workforce system programs and community resources. The Specialist delivers high-quality, customer-centered service in the Resource Room and virtual settings, working collaboratively with internal staff and partners to ensure customers are connected to career pathway opportunities and appropriate referrals.

QUALIFICATIONS

Education: Bachelor’s degree in human services, social work, education, human resources, business, or related field preferred.

Other: Two to three years of experience linking economically disadvantaged adults with community resources required. Experience supporting individuals with Unemployment Insurance processes or state workforce systems preferred. Interpersonal skills sufficient to communicate with participants, public, and staff. Ability to respond effectively to multiple requests and changing customer flow. Composition skills sufficient to prepare required reports, letters, and data input tasks.

DUTIES AND RESPONSIBILITIES

  • Greet customers and provide customer service in a manner that results in expressed satisfaction with services provided.
  • Provide orientation to services and resources available in the center.
  • Provide support to customers in the resource center to register on Pure Michigan Talent Connect, develop resumes, complete applications, and register on online job databases.
  • Assist customers with Unemployment Insurance (UI) work registration and compliance requirements, including guidance on state workforce system registration, job search documentation, and basic system navigation; refer claim-specific issues to appropriate UI representatives as needed.
  • Complete all data entry, reporting, and documentation requirements in a timely and accurate manner. Data tracking systems may include OSMIS, Salesforce, AGS Prime, and Pure Michigan Talent Connect.
  • Conduct initial intake and basic assessments to identify employment needs, barriers, and goals.
  • Advocate for and link customers to community resources and assess available support services. Assist in providing warm handoffs to internal staff or community partners.
  • Keep information on partner organizations updated by making routine contact to verify services and eligibility requirements.
  • Develop, enhance, and deliver workshops for groups and individuals.
  • Administer and interpret vocational assessment tools such as CASAS, interest surveys, and standardized/validated aptitude tests.
  • Other duties as assigned.

WORKING CONDITIONS

Environmental Conditions:

  • Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period.

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, and kneel to install computer equipment.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting is required.

Accommodations: As appropriate and fiscally reasonable.

NON-EXEMPT

This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act.

The above job description is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this job description in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability.

This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.”

Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.