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Employment Services Manager Jobs (NOW HIRING)

Catalight

Employment Services Manager

Honolulu, HI · On-site

The Employment Services Manager ensures that best practices and compliances are being met while promoting the growth of participants, employment services and staff within the community. The ...

Caregiver Inc.

Employment Services Supervisor

Burleson, TX · On-site

$50K - $55K/yr

Minimum two (2) years of progressive supervisory or management experience. * Demonstrated knowledge of person-centered planning and employment support services. * Ability to obtain and maintain all ...

CASES

Supervisor, Employment Services

Bronx, NY · On-site

$80K/yr

Supervisor, Employment Services Job Summary: The Education, Career, and Enrichment (ECE) department ... Act as an escalation contact for staff in addressing complex and risk management situations ...

ACHIEVE NY

Employment Service Professional

Norwich, NY · On-site

$20 - $21.25/hr

Description Employment Services Professional Location: Chenango county Salary: $20.00 - $21.25 Benefits : Include medical, dental, vision, retirement, company-paid life and disability coverage ...

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Employment Services Manager information

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$34.5K

$90.7K

$133K

How much do employment services manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for employment services manager in the United States is $90,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $105,000.00 per year, depending on experience, location, and employer.

What is the difference between Employment Services Manager vs Employment Specialist?

AspectEmployment Services ManagerEmployment Specialist
CredentialsTypically requires a bachelor’s degree in human resources, social work, or related field; certifications like Certified Employment Specialist are commonOften requires a high school diploma or associate’s degree; certifications like Certified Employment Specialist can be beneficial
Work EnvironmentSupervises staff, manages programs, and develops employment strategies within organizations or agenciesWorks directly with clients to assist in job placement, resume building, and interview preparation
Employer & Industry UsageUsed by government agencies, non-profits, and private organizations in employment and workforce developmentCommonly employed by similar organizations to support job seekers

The main difference is that Employment Services Managers oversee employment programs and staff, focusing on strategic management, while Employment Specialists work directly with clients to help them find and secure jobs. Both roles require related credentials and are integral to workforce development efforts.

What are the key skills and qualifications needed to thrive as an Employment Services Manager, and why are they important?

To thrive as an Employment Services Manager, you need a background in human resources, workforce development, or social services, often supported by a bachelor's degree and relevant work experience. Familiarity with case management systems, labor market analysis tools, and compliance with employment laws is typically required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and building relationships with clients and employers. These skills ensure effective program delivery, successful job placements, and compliance with regulations in a dynamic employment services environment.

What are Employment Services Managers?

Employment Services Managers are professionals who oversee programs and staff that help individuals find and maintain employment. They often work for government agencies, private firms, or nonprofit organizations and are responsible for coordinating job placement, vocational training, and career counseling services. Their role includes developing partnerships with employers, monitoring labor market trends, and ensuring that clients receive effective support tailored to their needs. Employment Services Managers also supervise staff, manage budgets, and evaluate the effectiveness of employment programs.

What are the 7 levels of the job title hierarchy?

In employment services management, the job title hierarchy typically includes entry-level roles such as Employment Specialist, progressing to mid-level positions like Employment Services Coordinator, then to senior roles such as Employment Services Supervisor, Manager, Senior Manager, Director, and Executive or Vice President. These levels reflect increasing responsibility, expertise, and leadership within the organization. The specific titles and levels can vary depending on the organization and industry structure.

What are some common challenges faced by Employment Services Managers, and how can they address them effectively?

Employment Services Managers often encounter challenges such as balancing the diverse needs of job seekers with employer expectations, managing high caseloads, and staying updated on labor market trends. To address these, effective managers prioritize strong communication, foster collaborative relationships with local businesses and community organizations, and implement efficient case management systems. Additionally, ongoing staff training and leveraging data to tailor services can help ensure both job seeker satisfaction and successful employment outcomes.

What does an employment services manager do?

An employment services manager oversees programs that connect job seekers with employment opportunities, manages staff, and ensures compliance with employment laws. They coordinate with employers, develop employment strategies, and may use tools like applicant tracking systems to facilitate hiring processes.

What does an employment manager do?

An employment services manager oversees programs that connect job seekers with employment opportunities, manages staff, and develops strategies to improve employment services. They often coordinate with employers, ensure compliance with employment laws, and utilize data to measure program effectiveness.

What is the 70 30 rule in hiring?

The 70/30 rule in hiring suggests that employers should allocate approximately 70% of their focus on assessing a candidate's skills, experience, and qualifications, and 30% on evaluating cultural fit and soft skills. For Employment Services Managers, understanding this balance helps in making well-rounded hiring decisions that ensure both competence and team compatibility.
More about Employment Services Manager jobs
What cities are hiring for Employment Services Manager jobs? Cities with the most Employment Services Manager job openings:
What are the most commonly searched types of Employment Services jobs? The most popular types of Employment Services jobs are:
What states have the most Employment Services Manager jobs? States with the most job openings for Employment Services Manager jobs include:
What job categories do people searching Employment Services Manager jobs look for? The top searched job categories for Employment Services Manager jobs are:
Employment Services Manager jobs near you
Infographic showing various Employment Services Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $90,674 per year, or $43.6 per hour.
Employment Services Manager

Employment Services Manager

Catalight

Honolulu, HI • On-site

Full-time

Re-posted 7 days ago

Job description

The Employment Services Manager ensures that best practices and compliances are being met while promoting the growth of participants, employment services and staff within the community. The integration of employment services will stem from identifying funding resources, securing employment contracts, establishing business opportunities for micro-enterprise, networking with the business community and marketing employment services, participating in fundraising events and collaborating with the Development department to secure grants outcomes. Additional duties will include training Employment Specialist to provide services (discovery process, assessments, job development, job marketing, job coaching, long term success. etc.) for participants essentially promoting their individual growth in a safe and positive learning environment.
Essential Job Functions
Program Development Responsibilities:
  • Actively participate on the Employment Services Team to develop short and long-term employment strategic plans that support mission and vision of ESH.
  • Assist in creating operational systems, processes and policies in support of organization mission specifically related to Employment Services through reports, information flow and management, business process and organizational planning.
  • Assists in the identification, application, procurement and fulfillment of grants, contract and other funding sources that support employment outcomes.
  • Establish ESH as a Network Employer through Ticket to Work program.
  • Network with business communities to support integration and employment outcomes as well as micro enterprise options.
  • Directly responsible for administrative and operational aspects of employment programs and services including contractual and fiscal compliance, staffing, and budgeting, marketing, legislative advocacy, strategic planning, contract negotiations, external agency relations, etc.
  • Ensure standardization, best practices, quality in Employment Services, by the development and maintenance of related policies/procedures to include CARF requirements and other state.

Management Responsibilities:
  • Adhere to timely and accurate contract compliance.
  • Coordinates and submits necessary reports for internal or external requirements
  • Facilitate and promote effective communications, coordination, operation, and teamwork among all ESH programs/departments and external partners.
  • Attend public hearings and participate in any legislative advocacy/education as appropriate
  • Adhere to annual budgets requirements.
  • Attend and participate in various external agency meetings for the benefit of the organization (e.g. DOH-DD Division, DD Council, Workforce Solutions, etc.).
  • Communicates with clear and concise verbal and written communication to include participants, employers, families/caregivers, and other agency staff.

Supervisory Responsibilities:
  • Provide leadership and managerial support for Employment Services.
  • Supervise, support and mentor staff members to ensure that performance measures meet or exceed expectations.
  • Recruit, interview, orient/train staff to meet demands of Employment Services.
  • Complete performance evaluations of all direct reports. Provide input regarding staff performance.
  • Review and/or approves documentation of mileage, timesheets, activity reimbursement/advancement, data sheets, etc.
  • Conduct or oversee staff orientation, training and performance evaluation to ensure Waiver /CARF compliance.

Employment Services Responsibilities:
  • Encourages self-determination and participation in employment related activities for all consumers.
  • Provide or refer consumers to resources that support Financial Education. This includes but is not limited to Benefits Planning/work supports, tax information, banking, budgeting, and asset development.
  • Responsible to provide related services that support employment outcomes: person- center -planning, discovery process, assessments, vocational counseling, benefits planning, identification and development of appropriate employment objectives and job matches, assist consumers to development resumes, prepare for interviews, mock interview, job marketing, on site job coaching, support to employers, and other aspects of supported employment
  • Responsible to teach, train and coach Employment Specialists to meet employment outcomes as program grows.
  • Understands and appropriately responds to participant behaviors and teaches positive intervention techniques to staff.
  • Provide individual employability skills training as required.

Other Duties/Functions:
  • Assists in HR related responsibilities as it pertains to the Employment Services under the direction of HR/ HCBS Director/Statewide Employment Services Program Manager.
  • Participates in and/or coordinates Easter Seals' events as requested.
  • Participates in continuing education and in-service training to maintain and advance skills and techniques
  • Other duties as assigned

Qualifications
Minimum Education, Experience & Training Equivalent to:
  • Master's Degree in a related field (e.g. Rehabilitation Counseling, Psychology, Sociology, Education, etc.) with documentation of one (1) year of full-time employment working with individuals with disabilities.
    • Or Bachelor's degree in a related field (e.g. Rehabilitation Counseling, Psychology, Sociology, Education, etc.) with documentation of three (3) years of full-time employment working with individuals with disabilities.
    • Or High School Diploma or G.E.D. with documentation of seven (7) years of full-time employment working with individuals with disabilities.
  • Five (5) years' experience working with persons with employment barriers to find and maintain gainful employment in the community.
  • Three (3) years' experience working with persons with behavioral challenges in community settings.
  • Successful contract management experience.

Knowledge & Skills:
  • Valid driver license, insurable driving record and the ability to safely drive personal vehicle safely transport participants, if designated as a driver (NIAC standards is required).
  • Knowledgeable and familiar with Federal and State laws, regulations and rules pertaining to employing persons with disabilities.
  • Working knowledge of individuals with disabilities, including developmental disabilities, familiarity with ADA guidelines and understanding the importance of inclusion, understanding of, and respect for persons with special needs and their families.
  • Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.
  • A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters, including maintaining HIPAA Conduct a positive approach when dealing with participants of the employment services with employment challenges and the general public.
  • Propensity to appropriately interpret and implement policies, procedures, and regulations of the organization; training provided.
  • Knowledgeable and skilled in computer/Microsoft processing software and excel. Must be able to use an iPhone or work cell phone if applicable.
  • Work in an exciting, fast paced high energy environment while effectively multitasking and managing day-to-day responsibilities without supervision.
  • Personable; able to work comfortably with individuals at all levels within the organization.
  • Commitment to ongoing training and development as it relates to clinical skills.
  • Excellent verbal and writing communication skills; frequent proofreading and checking documents for accuracy.

What would be a plus:
  • Problem Solving: Ability to calmly handle, and intervene when necessary, behavioral and health related incidents.
  • Action Orientation: Observation of and responsiveness to audio and visual cues from participants, other staff members, and the environment.
  • Time Management: Ability to prioritize between and handle multiple tasks, projects, and schedules with varied deadlines (both extended and compressed/rushed).
  • Communication: Clear and effective oral and written communication with a variety of individuals, including families, participants, guardians, co-workers, volunteers, Requires alertness to respond to audio and visual cues from clients, other staff members, the environment and standard office machines and equipment.
  • Deductive/Inductive Reasoning: Ability to apply and combine pieces of information and general rules to specific problems to produce answers that make sense or to form conclusions (includes finding a relationship among seemingly unrelated events).

Physical Requirements:
  • Must be able to communicate effectively within the work environment, read and write using the primary language within the workplace.
  • Frequent bending, reaching, squatting, kneeling, twisting in order to observe, assess, and interact with clients.
  • Ability to stand or sit for extended periods of time, stand for up to 6-8 hours a day.
  • Occasional lifting, carrying, and loading/unloading toys and materials up to and including 25 lbs. to 50 lbs. used in home visits.
  • Visual and auditory ability to work with clients, staff and others in the workplace continuously.
  • Frequent speaking and listening (50%) to clients, staff, and other professionals in meetings and on the phone.
  • Frequent driving (to and from office and client homes).
  • Utilize computer and cell phone for effective communication.
  • Frequent exposure to disability disorders in clients; occasional emergency situation; occasional exposure to trauma; constant client contact and decision making; constant concentration required when working with clients.
  • Aptness to physically implement behavior management strategies including responding to physically aggressive behavior.

CONDITIONS OF EMPLOYMENT
  • Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position.
  • Able to travel to multiple work sites and client homes. Reliable transportation needed.
  • Must have valid Hawaii Driver's License/insurance and maintain a clean driving record.
  • Must pass health screenings, obtain vaccinations and clear TB testing based on company policies.
  • Ability to obtain and maintain clearance through the Office of Inspector General.
  • Ability to obtain and maintain CPR certification.
  • Ability to obtain and maintain Safety Care certification.

  • Ability to obtain and maintain a CAQH credential.
  • Ability to obtain and maintain NPI number.
  • Must attend any required training.

Time Type:
Full time
Compensation:
$80,000.00 to $90,000.00 Annually
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.
Easterseals Hawaii is an equal opportunity employer.

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