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Employee Relations Manager Jobs in Washington (NOW HIRING)

Position Summary The Senior Employee Relations Manager (SERM) plays a key role in creating a positive, fair, and compliant workplace environment for all employees (team members). This individual will ...

Position Summary The Senior Employee Relations Manager (SERM) plays a key role in creating a positive, fair, and compliant workplace environment for all employees (team members). This individual will ...

Position Summary The Senior Employee Relations Manager (SERM) plays a key role in creating a positive, fair, and compliant workplace environment for all employees (team members). This individual will ...

Position Title Employee Relations Specialist Purpose & Scope: The Employee Relations Specialist ... Acting as a liaison between employees, management, and HR, the ER Specialist enhances workplace ...

The Director will manage approximately 130 annual ER touch points across workplace investigations ... Design and stand up GeneDx's first dedicated Employee Relations function, including investigation ...

The Director will manage approximately 130 annual ER touch points across workplace investigations ... Design and stand up GeneDx's first dedicated Employee Relations function, including investigation ...

Employee Relations Specialist

Arlington, VA ยท On-site

$70K - $126K/yr

The Employee Relations Specialist plays a critical role in promoting a positive and fair workplace ... Acting as a liaison between employees, management, and HR, the ER Specialist enhances workplace ...

The Employee Relations Specialist plays a critical role in promoting a positive and fair workplace ... Acting as a liaison between employees, management, and HR, the ER Specialist enhances workplace ...

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Employee Relations Specialist Location: Reston, VA 20190 Duration: 12 Months Job Type: Contract ...

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Showing results 1-20

Employee Relations Manager information

See Washington salary details

$53.8K

$110.5K

$186.9K

How much do employee relations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for employee relations manager in Washington is $110,467.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $131,400.00 per year, depending on experience, location, and employer.

What is the difference between Employee Relations Manager vs HR Generalist?

AspectEmployee Relations ManagerHR Generalist
Required CredentialsBachelor's degree in HR, Business, or related field; HR certifications often preferredBachelor's degree in HR, Business, or related field; HR certifications beneficial
Work EnvironmentFocus on employee relations, conflict resolution, and policy enforcement within organizationsHandles a broad range of HR functions including recruitment, onboarding, and employee relations
Employer & Industry UsageCommon in medium to large organizations across various industriesWidely used across industries, especially in organizations with dedicated HR teams

In summary, an Employee Relations Manager specializes in managing employee relations and resolving workplace conflicts, while an HR Generalist handles a broader spectrum of HR functions. Both roles require similar credentials and are integral to HR departments, but their focus areas differ.

What does an employee relations manager do?

An employee relations manager provides a vital link between employees and management. You focus on problem resolution which may involve non-biased internal investigations. Your responsibilities include a wide range of duties such as oversight of employee rights; this can range from conflict to sexual harassment issues. You also provide guidance for management in regards to worker discipline and termination. You help ensure that the company complies with all required laws and regulations, and work closely with human resources for other tasks such as HR analytics. Work is typically full-time during regular business hours in an office environment. Some positions may require travel.

What does an employee relations manager do?

An Employee Relations Manager is responsible for fostering positive relationships between employees and management within an organization. They handle workplace disputes, ensure compliance with employment laws, and develop policies that support a healthy work environment. Their duties often include investigating complaints, advising management on employee issues, and implementing strategies to improve employee morale and engagement. This role is key to maintaining a productive workplace and preventing legal issues related to employment.

What are the key skills and qualifications needed to thrive as an employee relations manager, and why are they important?

To thrive as an Employee Relations Manager, you need a thorough understanding of labor laws, conflict resolution, and HR best practices, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and certifications like SHRM or HRCI are commonly required. Exceptional interpersonal skills, discretion, and the ability to mediate sensitive situations distinguish top performers in this role. These skills are crucial for fostering a positive work environment, minimizing legal risks, and ensuring fair and equitable workplace practices.

What are some common challenges faced by employee relations managers, and how are they typically addressed?

Employee Relations Managers often encounter challenges such as resolving complex workplace conflicts, navigating sensitive investigations, and ensuring compliance with labor laws. These situations require strong communication and mediation skills, as well as the ability to remain impartial and confidential. Managers typically address these challenges through ongoing training, clear policies, and close collaboration with HR, legal, and management teams to ensure fair and consistent outcomes.
What are the most commonly searched types of Employee Relations jobs in Washington? The most popular types of Employee Relations jobs in Washington are:
What job categories do people searching Employee Relations Manager jobs in Washington look for? The top searched job categories for Employee Relations Manager jobs in Washington are:
What cities in Washington are hiring for Employee Relations Manager jobs? Cities in Washington with the most Employee Relations Manager job openings:
Infographic showing various Employee Relations Manager job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $110,467 per year, or $53.1 per hour.

Senior Employee Relations Manager

Collington

Bowie, MD โ€ข On-site

$119K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Position Summary
The Senior Employee Relations Manager (SERM) plays a key role in creating a positive, fair, and compliant workplace environment for all employees (team members). This individual will be a visible and approachable resource for team members, helping to resolve concerns with empathy, fairness, and discretion. The role involves managing and resolving complex team member relations issues, conducting thorough investigations, and ensuring alignment with organizational policies, legal requirements, and Collington's core values.
The Senior Employee Relations Manager will be a strategic partner in proactively addressing team member concerns, supporting an effective performance management system, and helping cultivate an inclusive and respectful workplace culture.
Essential Duties and Responsibilities
Coaching and Development
  • Coach and provide training and support to department managers on effective communication and conflict resolution techniques.
  • Serve as a point of contact for team member concerns, mediate conflicts, and ensure a positive work environment.

Workplace Investigations
  • Lead the investigation process, including tracking and maintaining accurate documentation and developing comprehensive plans to drive timely closure.
  • Conduct thorough, unbiased investigations into team member complaints, harassment, potential violations of organizational policies, and workplace conflicts in accordance with organizational policies and federal/state regulations, ensuring consistent and equitable outcomes.

Policy Compliance and Interpretation
  • Interpret and apply organizational policies, procedures, and labor laws to ensure fair and consistent handling of workplace matters.
  • Support policy development and updates to align with best practices and state/federal requirements.

Team Member Engagement
  • The SERM serves as the point of contact for team members and assists in navigating the team member life cycle.
  • Develop and implement engagement initiatives to enhance morale and retention.

Benefits
  • Manage workplace accident reporting and workers' compensation process.
  • Point of contact for team members for interpretation and understanding of FMLA/STD/LTD use of such benefits.

Data Analysis
  • Use data and analytics to identify workplace trends and inform of recommendations.
  • Develop and maintain an HR Dashboard to include data analytics and produce quarterly reports to track metrics.

Required Knowledge, Skills, and Abilities
  • Strong written and verbal communication/interpersonal skills, including excellent active listening and critical thinking skills to determine issues and to formulate appropriate questions.
  • Demonstrated ability to use good judgment and accountability to maintain credibility.
  • Demonstrated ability to engage and handle difficult, sensitive matters and team members effectively and fairly while maintaining the integrity of the organization's policies and procedures.
  • Proven extensive knowledge of federal and state employment laws, including FMLA, ADA, and Workers' Compensation, and ability to comprehend, interpret, and apply the appropriate sections of the applicable laws.
  • Demonstrated knowledge of how to structure and conduct employee investigations
  • Demonstrated presentation and project management skills.
  • Ability to remain calm, tactful, and persuasive in confrontational situations.
  • Detail-oriented and self-motivated, with strict attention to deadlines and details.
  • Ability to be proactive, take direction, and establish ownership of projects.
  • Ability to multitask and manage competing priorities.
  • Ability to work independently and collaboratively and interact with all levels of team members.
  • Ability to research and interpret data.

Physical Demands
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job with or without reasonable accommodation. Reasonable accommodation(s) will be determined on a case-by-case basis.
  1. Must be able to stand and walk both short and long distances.
  2. Must be capable of sitting in front of a computer for several hours each day.
  3. Must be able to lift and/or carry objects that weigh less than 20 pounds.
  4. May occasionally require evening and weekend hours for events and meetings.

We also offer the following benefits:
- A comprehensive Medical, Dental, Vision, Life & Disability Plans
- 403 (b) Tax-Deferred Retirement Savings Plan
- Vacation, Sick Leave, Birthday & Holiday Pay
- Employee Assistant Program
- Scholarship opportunities
Salary: Up to $119,000/year based on experience.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About Collington

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Mitchellville, MD, US

Year founded

1988