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Employee Relations Coordinator Jobs in Puerto Rico

Liberty Latin America Communications, Inc.

PR · On-site

$117K - $117K/yr

The role conducts workplace investigations, supports the handling of employee relations matters and ... coordination, and implementation activities. * Reviews and assists in updating People policies and ...

On Point Strategy LLC

HR Generalist

Caguas, PR · On-site

This role supports recruitment, people operations, compliance, and people event coordination while ... Employee Relations (Support Role) * Serve as a first point of contact for employee questions ...

Kelly Services

Human Resources Generalist

Anasco, PR

$16.20/hr

Handling employee relations matters, revising employee handbooks, and supporting awareness ... Coordinating implementation of HR services and programs and advising company leadership on HR ...

New

Service Corporation International

... positive employee relations atmosphere. JOB RESPONSIBILITIES Accounting Function Oversight ... Coordinates the processing of orders and receipt of all merchandise orders including memorials and ...

Service Corporation International

... positive employee relations atmosphere. JOB RESPONSIBILITIES Accounting Function Oversight ... Coordinates the processing of orders and receipt of all merchandise orders including memorials and ...

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Employee Relations Coordinator information

What are the key skills and qualifications needed to thrive as an employee relations coordinator?

To thrive as an Employee Relations Coordinator, you need a solid understanding of HR policies, employment law, and conflict resolution, often supported by a degree in human resources or a related field. Familiarity with HRIS systems, case management tools, and certifications like SHRM-CP or PHR is valuable. Exceptional interpersonal skills, active listening, and problem-solving abilities help build trust and navigate sensitive workplace issues. These competencies are crucial for fostering a positive work environment, ensuring compliance, and effectively addressing employee concerns.

What are some common challenges faced by employee relations coordinators, and how can they be effectively managed?

Employee Relations Coordinators often encounter challenges such as managing sensitive workplace conflicts, ensuring compliance with labor laws, and balancing the needs of both employees and management. Effectively handling these challenges involves maintaining strong communication skills, staying up-to-date on employment regulations, and practicing impartiality when resolving disputes. Building trust with employees and collaborating closely with HR and legal teams are key strategies for success in this role.

What is the difference between Employee Relations Coordinator vs HR Specialist?

AspectEmployee Relations CoordinatorHR Specialist
CredentialsTypically requires a bachelor's degree in HR, Business, or related fieldRequires a bachelor's degree; certifications like PHR or SHRM-CP are common
Work EnvironmentFocuses on employee engagement, conflict resolution, and workplace cultureHandles recruitment, onboarding, compliance, and broader HR functions
Employer & Industry UsageUsed across various industries to improve employee relationsCommon in HR departments across industries, with broader HR responsibilities
Search & Comparison IntentOften compared for roles focused on employee relations and engagementCompared for roles with broader HR duties

The main difference is that an Employee Relations Coordinator primarily focuses on managing employee relations, engagement, and conflict resolution, while an HR Specialist handles a wider range of HR functions including recruitment, compliance, and benefits. Both roles require similar educational backgrounds and certifications, but their core responsibilities and focus areas differ.

Is employee relations a stressful job?

Employee Relations Coordinators often handle sensitive issues such as conflicts, grievances, and compliance, which can contribute to workplace stress. The role requires strong communication, problem-solving skills, and emotional resilience, but stress levels vary depending on organizational size and support systems. Effective time management and conflict resolution training can help manage job-related stress.

What does an employee relations coordinator do?

An employee relations coordinator manages communication between employees and management to address workplace issues, promote a positive work environment, and ensure compliance with company policies. They often handle conflict resolution, conduct investigations, and support employee engagement initiatives, using skills in communication and conflict management. The role may require familiarity with HR software and employment laws.

What are the most commonly searched types of Employee Relations jobs in Puerto Rico?

The most popular types of Employee Relations jobs in Puerto Rico are:

What job categories do people searching Employee Relations Coordinator jobs in Puerto Rico look for?

The top searched job categories for Employee Relations Coordinator jobs in Puerto Rico are:

Employee Relations Coordinator jobs near you
Infographic showing various Employee Relations Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

EMPLOYEE ENGAGEMENT SPECIALIST

Boys & Girls Club

San Juan, PR • On-site

Full-time

Posted 19 days ago

Key responsibilities

  • Support employee experience initiatives throughout the employee lifecycle, including onboarding, employee relations, performance management, and engagement activities.

  • Coordinate and implement employee engagement, wellness, recognition, and appreciation initiatives, as well as employee events and organizational activities.

  • Assist in maintaining accurate employee records, support onboarding processes, and support HR compliance and documentation activities.

Job description

GENERAL DESCRIPTION:

The Employee Engagement Specialist supports employee experience initiatives throughout the employee lifecycle, including onboarding, employee relations, performance management, compensation processes, employee recognition, leave administration, and engagement activities. This position provides guidance and support to employees and supervisors while promoting a positive workplace culture, employee satisfaction, compliance, and organizational effectiveness.

The Employee Engagement Specialist works closely with the Human Resource Business Partner and Human Resources Specialist to implement employee engagement initiatives, performance management processes and employee recognition efforts within the Head Start and Early Head Start programs. This position also supports the Human Resource Business Partner in employee relations matters, including workplace investigations, fact-finding processes, documentation, follow-up actions, and the implementation of corrective and preventive measures as needed.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: 

  • Serve as a resource for employees regarding HR policies, procedures, and workplace concerns.
  • Support the Human Resource Business Partner in employee relations matters, investigations, conflict resolution efforts, and documentation processes.
  • Assist in maintaining accurate and confidential employee records and personnel documentation.
  • Prepare reports, correspondence, and documentation related to employee relations activities.
  • Promote positive employee-supervisor relationships through coaching, guidance, and support initiatives.
  • Coordinate and implement employee engagement, wellness, recognition, and appreciation initiatives across the program.
  • Support the administration of the Employee Recognition Program and other retention initiatives.
  • Assist in planning and coordinating employee events, staff meetings, trainings, celebrations, conventions, and organizational activities.
  • Conduct employee satisfaction surveys, engagement assessments, and assist in the development of action plans.
  • Promote organizational values, culture, and employee experience initiatives.
  • Coordinate and facilitate the onboarding process for newly hired employees.
  • Prepare onboarding materials, welcome communications, orientation schedules, and employee documentation.
  • Conduct new employee orientation sessions and ensure completion of required onboarding activities.
  • Monitor onboarding effectiveness and gather feedback to improve employee integration and retention.
  • Support employees during transitions, transfers, promotions, and other employment status changes.
  • Leave Administration & Employee Benefits Support
  • State Insurance Fund (Fondo del Seguro del Estado)
  • Support the Hr Business Partner with Temporary Disability Claims
  • Maintain records and follow-up documentation associated with leave administration processes.
  • Coordinate communication between employees, supervisors, and external agencies as needed.
  • Support the administration of the performance evaluation process, including timelines, documentation, tracking, and reporting.
  • Assist supervisors and employees with performance management tools, forms, and processes.
  • Monitor completion of evaluations and provide follow-up to ensure compliance with organizational deadlines.
  • Maintain performance management records and reporting metrics.
  • Support compensation-related processes including employee bonuses, recognition awards, salary adjustments, incentives, and other compensation programs.
  • Assist in maintaining compensation documentation, approvals, tracking logs, and records.
  • Coordinate communications related to compensation and employee recognition programs.
  • Support compensation analysis and reporting efforts as requested by the Human Resource Business Partner.
  • Maintain updated job descriptions and coordinate annual reviews.
  • Assist with HR compliance audits, personnel file maintenance, and document management.
  • Support training, professional development, and staff participation tracking.
  • Generate HR reports, dashboards, and workforce metrics as assigned.
  • Provide administrative and operational support to the Human Resource Business Partner and Human Resources Specialist.
  • Support recruitment and staffing activities when necessary, including interview coordination, onboard preparation, and employment documentation.

REQUIRED EXPERIENCE, EDUCATION, SKILLS, AND KNOWLEDGE: 

  1. Bachelor’s or Master’s degree in human resources management, Industrial-Organizational Psychology, Business Administration, or a related field from an accredited college or university.
  2. One (1) to three (3) years of experience in Human Resources, Employee Relations, Employee Engagement, Talent Management, or a related area.
  3. Experience supporting onboarding, employee relations, performance management, employee engagement initiatives, leave administration, and HR compliance activities preferred.
  4. Experience in a nonprofit, educational, or Head Start environment is preferred.
  5. Knowledge of Puerto Rico employment laws and human resources practices.
  6. Experience working with HRIS systems, employee records, and performance management processes.
  7. Strong interpersonal, organizational, communication, and problem-solving skills.
  8. Ability to maintain confidentiality and manage sensitive employee information.
  9. Bilingual (English and Spanish) preferred.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

  • The work is primarily performed in a standard office environment, with regular travel to Head Start and Early Head Start centers, administrative offices, and other organizational locations as needed.
  • This position requires frequent interaction with employees, supervisors, leadership, and external agencies while maintaining professionalism and confidentiality.
  • Duties may require extended periods of sitting, standing, walking, bending, and operating standard office equipment, including computers, printers, and telephones.
  • The position may require lifting and carrying materials, files, supplies, and event-related items up to 15 pounds.
  • Occasional attendance at employee events, training, meetings, and organizational activities outside of regular business hours may be required.
  • The Employee Engagement & Relations Specialist must be able to manage multiple priorities in a fast-paced environment while maintaining accuracy, organization, and attention to detail when handling sensitive and confidential information.

ORGANIZATIONAL COMPETENCIES:

LEADERSHIP: Ability of each individual to contribute to the organization’s strategic alignment by acting in an agile, people-centered, and strategic manner. It involves fostering a resilient and participative culture, making evidence-based decisions, and proactively adapting to changes in the environment, regardless of the role held.

DETERMINATION: Ability to act with broad vision, creativity, and courage, grounding actions in reliable data and rigorous analysis. It promotes a culture of responsible autonomy, informed decision-making, and continuous improvement, where each individual assumes their role with commitment, protects the organizational purpose, and seeks innovative solutions that transform reality.

COLLABORATION: Ability to build and maintain trusting relationships within and outside the organization by aligning efforts, generating synergies, and strengthening a shared vision. It involves teamwork, effective communication, and strategic cooperation to maximize collective impact.

FINANCIAL RESPONSIBILITY: Ability to manage financial and non-financial resources ethically, efficiently, and strategically within the workplace. Each individual contributes to collective wellbeing and organizational sustainability by ensuring that decisions and actions are aligned with the mission of service, maximizing impact while avoiding unnecessary use of resources.


ORGANIZATIONAL VALUES:

CREATIVITY: We promote an environment where new ideas flourish, encouraging imagination, curiosity, and the ability to create solutions that transform lives and communities.

JOY: We live each day with enthusiasm and optimism, recognizing joy as a force that inspires, motivates, and builds genuine connections among people.

INTEGRITY: We act with transparency, ethics, and consistency at all times. Our commitment is to do what is right, even when no one is watching, serving as an example for future generations.

INNOVATION: We continuously adapt and evolve, seeking innovative and effective ways to positively impact the lives of our participants, families, and communities.

PASSION FOR SERVICE: Our vocation is transformation. We serve with dedication, empathy, and deep commitment to the children, youth, and families of Puerto Rico because we believe in their potential.

WELLBEING: We promote balance between mind, body, and emotions as the foundation for full development. We foster healthy and safe environments that encourage self-care, mental health, and collective wellbeing.

DISCLAIMER: Due to the nature of the position and potential changes in the requirements established by the Office of Head Start, the information presented describes the general nature and level of work expected of employees within this classification. It is not intended to contain, nor should it be interpreted as, an exhaustive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this position.