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Customer Relationship Management Coordinator Jobs in Puerto Rico

$12.75 - $16.50/hr

... , and processing orders. Customer Service: Primary contact for all inquiries from customers ... Coordination: Coordinate with external partners and other departments, such as marketing, finance ...

Certifies the records in CRM of the "Time and Effort" reports related to the proposals worked on by ... Responsible for coordinating, supervising, and managing various operational aspects, including but ...

Within our Digital Core Modernisation practice, you will focus on SAP Customer Relationship Management (CRM) applications, enabling clients to enhance customer satisfaction and achieve their ...

Digital Marketing Coordinator

San Juan, PR · Hybrid

$43K - $57K/yr

Experience with hands-on use of Vuture email marketing platform as well as InterAction CRM system ... coordination with the hiring manager or supervisor and may be modified in the firm's discretion in ...

Account Manager

Catano, PR · Hybrid

$42K - $71K/yr

Proficiency in Microsoft Office and CRM/sales management tools. * Fluent bilingual communication skills (English and Spanish), both verbal and written. * Proven ability to work independently with ...

Account Manager

Catano, PR · On-site

$42K - $71K/yr

Proficiency in Microsoft Office and CRM/sales management tools. * Fluent bilingual communication skills (English and Spanish), both verbal and written. * Proven ability to work independently with ...

Account Manager

Catano, PR · Hybrid

$42K - $71K/yr

... CRM and other sales enablement tools. * Identify, engage, and leverage internal and external resources (e.g., specialists, suppliers) to maximize opportunities, remove barriers, and ensure customer ...

Account Manager - PR

Catano, PR · Hybrid

$42K - $71K/yr

... CRM and other sales enablement tools. * * Identify, engage, and leverage internal and external resources (e.g., specialists, suppliers) to maximize opportunities, remove barriers, and ensure customer ...

Account Manager - PR

Catano, PR · On-site

$42K - $71K/yr

Proficiency in Microsoft Office and CRM/sales management tools. * Fluent bilingual communication skills (English and Spanish), both verbal and written. * Proven ability to work independently with ...

Account Manager - PR

Catano, PR · Hybrid

$42K - $71K/yr

Proficiency in Microsoft Office and CRM/sales management tools. * Fluent bilingual communication skills (English and Spanish), both verbal and written. * Proven ability to work independently with ...

Track leads, sales activity, and client interactions using CRM tools Requirements: * 1-3 years of ... experience in B2B sales, account management, or customer service * Strong communication and ...

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Customer Relationship Management Coordinator information

What is the difference between Customer Relationship Management Coordinator vs Customer Service Representative?

AspectCustomer Relationship Management CoordinatorCustomer Service Representative
Primary FocusManaging customer data, CRM systems, and relationship strategiesHandling customer inquiries, complaints, and support
Required SkillsCRM software proficiency, communication, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, CRM departments, marketing teamsCall centers, retail, online support
Common CertificationsCRM certifications, customer service trainingCustomer service certifications, communication courses

The Customer Relationship Management Coordinator focuses on managing customer data and building long-term relationships through CRM systems, while the Customer Service Representative primarily handles direct customer interactions and support. Both roles require strong communication skills, but the Coordinator emphasizes data management and strategic planning, whereas the Representative emphasizes immediate customer support.

Is customer relationship management coordinator a good career?

A customer relationship management (CRM) coordinator manages client data, supports sales and marketing efforts, and uses CRM software to improve customer engagement. The role offers opportunities for career growth, requires strong communication and technical skills, and often involves working in a team environment. It can be a good career choice for those interested in customer service, data analysis, and business development.

What does a customer relationship management coordinator do?

A customer relationship management (CRM) coordinator manages and analyzes customer data to improve relationships and enhance customer satisfaction. They often use CRM software to track interactions, support marketing campaigns, and ensure effective communication between the company and clients. Strong organizational skills and knowledge of CRM tools are essential for this role.

What are the most commonly searched types of Customer Relationship Management jobs in Puerto Rico?

The most popular types of Customer Relationship Management jobs in Puerto Rico are:

What job categories do people searching Customer Relationship Management Coordinator jobs in Puerto Rico look for?

The top searched job categories for Customer Relationship Management Coordinator jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Customer Relationship Management Coordinator jobs?

Cities in Puerto Rico with the most Customer Relationship Management Coordinator job openings:

Infographic showing various Customer Relationship Management Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 84% In-person, 12% Hybrid, and 4% Remote job distribution.

Logistics & Customer Service Coordinator

Master Fluid Solutions

On-site

$12.75 - $16.50/hr

Full-time

Re-posted 27 days ago


Job description

POSITION SUMMARY: The Logistics & Customer Service Coordinator will play a crucial role in supporting the business in Mexico by managing administrative tasks, coordinating sales & marketing activities, providing inventory planning, and ensuring smooth operations both internally and externally. This position requires excellent organizational skills, attention to detail, and the ability to work collaboratively with various departments. ILLUSTRATIVE DUTIES: Sales Support: Assist the sales team with administrative tasks, including preparing sales reports, managing customer information, updating Salesforce CRM, and processing orders.

Customer Service: Primary contact for all inquiries from customers regarding order management, product information, quotes, shipments, quality, expedites, complaints , and returns. Answering emails and customer inquiries in a professional and timely manner. Order Management: Process incoming purchase orders through shipment in the ERP system ensuring review and accuracy of order requirements and working with customers to resolve any issues prior to order entry Order Management: Collaborate with multiple internal departments on expedites, tracking information, shipment and quality claims while maintaining the highest levels of customer satisfaction Planning: Analyze and act on the purchase recommendations generated by the materials management and Kanban system, including generating Purchase Orders, communicating PO's to suppliers, receiving acknowledgements, and performing other PO maintenance as needed Planning: Monitor and report on KPIs including inventory turns, aged inventory, forecast accuracy, daily sales, production plan accuracy, material shortages and capacity utilization Planning: Determine proper stocking levels and set Min/Max and safety stocks accordingly.

Documentation: Maintain and update sales records, contracts, pedimentos and other relevant documents. Coordination: Coordinate with external partners and other departments, such as marketing, finance, HR and logistics, to ensure seamless sales operations. Marketing: Support the business, through marketing activities including but not limited to, standard portfolio marketing collateral, website updates, customer marketing support (e.g label & packaging design) and target segment engagement through various channels

Administrative Tasks: Perform general administrative duties, such as scheduling meetings, organizing files, and managing office supplies. Administrative Tasks: Work with external accounting firm ensuring local & company compliance, accurate records and assist with accounts receivable. .