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Customer Account Coordinator Jobs in Puerto Rico

Master Fluid Solutions

$12.75 - $16.50/hr

POSITION SUMMARY: The Logistics & Customer Service Coordinator will play a crucial role in ... accounts receivable.

Bio-Nuclear of Puerto Rico

PR · On-site

$13.50 - $17/hr

Contact the customer as necessary following a service request to obtain complete information about ... Accounts Receivable unit of the Finance Department informed.Invoice parts and/or products as ...

Deca Analytics

Key Account Manager II

San Juan, PR · On-site

$45K - $55K/yr

Your main goal will be to achieve sales targets and ensure customer satisfaction. You will also be ... Address client inquiries, issues, and concerns promptly, coordinating solutions and follow-ups as ...

Deca Analytics

Key Account Manager

San Juan, PR · On-site

$45K - $55K/yr

Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ... Address client inquiries, issues, and concerns promptly, coordinating solutions and follow-ups as ...

Deca Analytics

Key Account Manager

San Juan, PR · On-site

Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ... Address client inquiries, issues, and concerns promptly, coordinating solutions and follow-ups as ...

Deca Analytics

Key Account Manager

San Juan, PR · On-site

Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ... Address client inquiries, issues, and concerns promptly, coordinating solutions and follow-ups as ...

Encompass Health

Human Resources Coordinator

Manati, PR · On-site

$17.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... deliver exceptional customer service. Your role also involves preparing for surveys and ... Flexible spending and health savings accounts. * A vibrant community of individuals passionate ...

Marriott

Sales Coordinator

San Juan, PR · On-site

$35K - $38K/yr

... CRM databases, sales reports, and account records. - Assist with RFP submissions and prospecting activities. - Coordinate with Operations, Front Office, Revenue, and Food & Beverage to ensure ...

Marriott International

Sales Coordinator

San Juan, PR · On-site

$35K - $38K/yr

... CRM databases, sales reports, and account records. - Assist with RFP submissions and prospecting activities. - Coordinate with Operations, Front Office, Revenue, and Food & Beverage to ensure ...

CBX Global

PR · On-site

$12 - $13/hr

Traffic Logistics Coordinator Handles shipments for customers as per their requirements and ... Send OHR to customer as needed and requested depending on the account, as customer requirements.

CBX Global

PR · On-site

Logistics Coordinator Handles shipments for customers, from the planning stage to the actual ... Send OHR to customer as needed and requested depending on the account. * Generate shipment ...

CBX Global

PR · On-site

$15 - $16/hr

Logistics Coordinator Handles shipments for customers, from the planning stage to the actual ... Send OHR to customer as needed and requested depending on the account. * Generate shipment ...

Waste Connections of Canada

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Respect: We treat coworkers, customers, and communities with professionalism and care Position ... We offer excellent benefits including: medical, dental, vision, flexible spending account ...

Waste Connections Inc

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Respect: We treat coworkers, customers, and communities with professionalism and care Position ... We offer excellent benefits including: medical, dental, vision, flexible spending account ...

Bio-Nuclear of Puerto Rico

PR · On-site

Refer approved quotations to the Credit and Accounts Receivable unit to arrange payment. d. Create ... Invoice customers for services performed using Acumatica, ensuring accuracy including applicable ...

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Customer Account Coordinator information

What is a customer account coordinator?

Customer Account Coordinators are professionals responsible for managing and maintaining relationships with clients or customers on behalf of a company. Their duties often include addressing customer inquiries, resolving issues, processing orders, and ensuring client satisfaction. They act as a liaison between customers and internal teams, such as sales or support, to ensure that client needs are met efficiently. Strong communication, organizational skills, and attention to detail are essential for this role.

How does a customer account coordinator typically collaborate with other departments to resolve client issues?

Customer Account Coordinators frequently work alongside teams such as sales, logistics, and customer service to address and resolve client concerns efficiently. They often serve as the main point of contact, facilitating communication between the client and internal departments to ensure that information is accurately conveyed and solutions are implemented promptly. This collaborative approach helps maintain client satisfaction and builds strong, long-term relationships. Effective coordination and proactive follow-up are key aspects of the role.

What are the key skills and qualifications needed to thrive as a customer account coordinator, and why are they important?

To thrive as a Customer Account Coordinator, you need strong organizational abilities, attention to detail, and a background in business or customer service, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ERP systems, and office productivity tools like Excel is typically required. Outstanding communication, problem-solving skills, and the ability to multitask set top performers apart in this role. These skills are crucial for ensuring accurate order processing, maintaining customer satisfaction, and supporting seamless account management.

What is the difference between Customer Account Coordinator vs Customer Service Representative?

AspectCustomer Account CoordinatorCustomer Service Representative
Primary RoleManages customer accounts, processes orders, and maintains account informationHandles customer inquiries, provides support, and resolves issues
Required SkillsAccount management, communication, organizationCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, client interactions, CRM systemsCall centers, retail, online support
Common CertificationsCustomer service or account management certificationsCustomer service certifications often preferred

While both roles involve customer interaction, the Customer Account Coordinator focuses on managing specific accounts and maintaining ongoing relationships, whereas the Customer Service Representative primarily addresses immediate customer inquiries and issues. Understanding these differences helps in choosing the right career path or job search focus.

Is a customer account coordinator entry level?

A customer account coordinator position is often considered entry level, suitable for candidates with basic customer service skills and some administrative experience. Many roles require a high school diploma or equivalent, and on-the-job training is common. Advancement opportunities may include developing skills in account management and industry-specific software tools.

What are popular job titles related to Customer Account Coordinator jobs in Puerto Rico?

For Customer Account Coordinator jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Customer Account Coordinator jobs in Puerto Rico look for?

The top searched job categories for Customer Account Coordinator jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Customer Account Coordinator jobs?

Cities in Puerto Rico with the most Customer Account Coordinator job openings:

Customer Account Coordinator jobs near you
Infographic showing various Customer Account Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Logistics & Customer Service Coordinator

Master Fluid Solutions

$12.75 - $16.50/hr

Full-time

Re-posted 9 days ago

Job description

POSITION SUMMARY: The Logistics & Customer Service Coordinator will play a crucial role in supporting the business in Mexico by managing administrative tasks, coordinating sales & marketing activities, providing inventory planning, and ensuring smooth operations both internally and externally. This position requires excellent organizational skills, attention to detail, and the ability to work collaboratively with various departments. ILLUSTRATIVE DUTIES: Sales Support: Assist the sales team with administrative tasks, including preparing sales reports, managing customer information, updating Salesforce CRM, and processing orders.

Customer Service: Primary contact for all inquiries from customers regarding order management, product information, quotes, shipments, quality, expedites, complaints , and returns. Answering emails and customer inquiries in a professional and timely manner. Order Management: Process incoming purchase orders through shipment in the ERP system ensuring review and accuracy of order requirements and working with customers to resolve any issues prior to order entry Order Management: Collaborate with multiple internal departments on expedites, tracking information, shipment and quality claims while maintaining the highest levels of customer satisfaction Planning: Analyze and act on the purchase recommendations generated by the materials management and Kanban system, including generating Purchase Orders, communicating PO's to suppliers, receiving acknowledgements, and performing other PO maintenance as needed Planning: Monitor and report on KPIs including inventory turns, aged inventory, forecast accuracy, daily sales, production plan accuracy, material shortages and capacity utilization Planning: Determine proper stocking levels and set Min/Max and safety stocks accordingly.

Documentation: Maintain and update sales records, contracts, pedimentos and other relevant documents. Coordination: Coordinate with external partners and other departments, such as marketing, finance, HR and logistics, to ensure seamless sales operations. Marketing: Support the business, through marketing activities including but not limited to, standard portfolio marketing collateral, website updates, customer marketing support (e.g label & packaging design) and target segment engagement through various channels

Administrative Tasks: Perform general administrative duties, such as scheduling meetings, organizing files, and managing office supplies. Administrative Tasks: Work with external accounting firm ensuring local & company compliance, accurate records and assist with accounts receivable. .

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