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Employee Relations Associate Jobs in Florida (NOW HIRING)

Franklin Electric

Customer Relations Associate

Fort Myers, FL · On-site

$37K - $46K/yr

US - FWT - Customer Relations Associate Join Our Team as a Customer Relations Associate at Franklin ... Employee discount program About Franklin Electric Franklin Electric is a global leader in water and ...

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Employee Relations Associate information

See Florida salary details

$18.7K

$35.2K

$50.1K

How much do employee relations associate jobs pay per year?

As of Aug 9, 2026, the average yearly pay for employee relations associate in Florida is $35,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,900.00 and $37,400.00 per year, depending on experience, location, and employer.

What skills and qualifications does an employee relations associate need?

To thrive as an Employee Relations Associate, you need a solid understanding of HR policies, employment law, and conflict resolution, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and certifications like SHRM-CP or PHR are often preferred. Exceptional interpersonal skills, discretion, and the ability to mediate sensitive situations make someone stand out in this role. These skills are crucial for fostering a fair, compliant, and productive workplace while minimizing organizational risk.

What does an employee relations associate do?

As an Employee Relations Associate, you will frequently address matters such as workplace conflicts, employee grievances, investigations into policy violations, and performance management concerns. Your day-to-day responsibilities may include conducting interviews, documenting findings, providing guidance to managers on HR policies, and ensuring compliance with labor laws. You'll also collaborate closely with HR business partners, legal teams, and department managers to facilitate fair resolutions and foster a positive workplace environment.

What is the difference between Employee Relations Associate vs HR Coordinator?

AspectEmployee Relations AssociateHR Coordinator
Required CredentialsBachelor's degree in HR, Business, or related field; HR certifications beneficialBachelor's degree; HR certifications advantageous
Work EnvironmentFocus on employee engagement, conflict resolution, and communicationAssist with HR administrative tasks, onboarding, and record-keeping
Employer & Industry UsageUsed in various industries to manage employee relations and workplace cultureCommon in corporate HR departments handling administrative HR functions

The Employee Relations Associate primarily handles employee engagement, conflict resolution, and workplace communication, focusing on maintaining positive employee relations. In contrast, the HR Coordinator supports administrative HR functions like onboarding, record management, and policy implementation. While both roles require similar educational backgrounds and HR knowledge, their core responsibilities differ, with the Employee Relations Associate emphasizing employee well-being and the HR Coordinator focusing on HR operations.

What are the most commonly searched types of Employee Relations jobs in Florida? The most popular types of Employee Relations jobs in Florida are:
What cities in Florida are hiring for Employee Relations Associate jobs? Cities in Florida with the most Employee Relations Associate job openings:
Employee Relations Associate jobs near you
Infographic showing various Employee Relations Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,189 per year, or $16.9 per hour.

Customer Relations Associate

Franklin Electric

Fort Myers, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Description
Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric
 
At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated Customer Relations Associate to represent our commitment to excellence.  If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!

MOVE FORWARD WITH US!
Who we want:
We’re looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team’s success, WE WANT TO HEAR FROM YOU!
 
What you need:
  • High school diploma or GED (required)
  • 0-3 years of relevant experience or training in customer service or a related field (preferred)
  • Strong communication skills
  • Ability to multitask, stay organized, and work under pressure
  • High attention to detail
  • Strong critical thinking and problem-solving skills
  • Proficiency in Microsoft Office

Company Values & Benefits:
  • Generous paid time off & holidays
  • Health, dental, vision, and life insurance
  •  Paid parental leave
  • 401(k) Plan with company match & service contributions   
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Opportunities for training and career growth
  • Health & wellness programs
  • Employee discount program