We are seeking a highly organized, proactive, and client-focused Employee Benefits Account Manager. This role serves as the primary owner of service execution, renewal timelines, implementations, and ...
We are seeking a highly organized, proactive, and client-focused Employee Benefits Account Manager. This role serves as the primary owner of service execution, renewal timelines, implementations, and ...
Client Manager, Employee Benefits Carmel, Indiana About The Job This role will guide clients through their benefits program needs, offering both short- and long-term solutions. Key responsibilities ...
Client Manager, Employee Benefits Carmel, Indiana About The Job This role will guide clients through their benefits program needs, offering both short- and long-term solutions. Key responsibilities ...
Key responsibilities include project planning, project management, implementation, and the daily management of employee benefits vendors. This role provides day-to-day customer service to clients ...
Key responsibilities include project planning, project management, implementation, and the daily management of employee benefits vendors. This role provides day-to-day customer service to clients ...
Key responsibilities include project planning, project management, implementation, and the daily management of employee benefits vendors. This role provides day-to-day customer service to clients ...
Key responsibilities include project planning, project management, implementation, and the daily management of employee benefits vendors. This role provides day-to-day customer service to clients ...
The Employee Relations Specialist provides business and human resources consulting and evaluation ... The Specialist formulates partnerships with directors, managers, and supervisors to ensure the ...
The Employee Relations Specialist provides business and human resources consulting and evaluation ... The Specialist formulates partnerships with directors, managers, and supervisors to ensure the ...
Manage and advise on FMLA, ADA, workers' compensation, and leave-related issues. * Conduct ... Analyze employee relations trends and create actionable recommendations. * Develop and deliver HR ...
Quick apply
Manage and advise on FMLA, ADA, workers' compensation, and leave-related issues. * Conduct ... Analyze employee relations trends and create actionable recommendations. * Develop and deliver HR ...
Manage and advise on FMLA, ADA, workers' compensation, and leave-related issues. * Conduct ... Analyze employee relations trends and create actionable recommendations. * Develop and deliver HR ...
Manage and advise on FMLA, ADA, workers' compensation, and leave-related issues. * Conduct ... Analyze employee relations trends and create actionable recommendations. * Develop and deliver HR ...
Manage and advise on FMLA, ADA, workers' compensation, and leave-related issues. * Conduct ... Analyze employee relations trends and create actionable recommendations. * Develop and deliver HR ...
Quick apply
Manage and advise on FMLA, ADA, workers' compensation, and leave-related issues. * Conduct ... Analyze employee relations trends and create actionable recommendations. * Develop and deliver HR ...
The EXM manages employee records, regulatory requirements and engagement programs while also handling resident billing, collections, account maintenance, and accounts receivable for the campus. The ...
The EXM manages employee records, regulatory requirements and engagement programs while also handling resident billing, collections, account maintenance, and accounts receivable for the campus. The ...
Responsible for full-cycle management and development of assigned Employee Account Management team. Manage, train and coach all client facing staff on all job functions. * Develop and implement best ...
Responsible for full-cycle management and development of assigned Employee Account Management team. Manage, train and coach all client facing staff on all job functions. * Develop and implement best ...
Act as a leader and sounding board for Employee Relations Specialists, Tier I. * Assist with other ... managers, executives, and cross-functional teams across diverse organizations. * Excellent ...
Act as a leader and sounding board for Employee Relations Specialists, Tier I. * Assist with other ... managers, executives, and cross-functional teams across diverse organizations. * Excellent ...
As an Employee Relationship Manager, within PNC's Financial Wellness Solutions, you will be primarily based in Mishawaka, IN. PNC's Financial Wellness Solutions offers a comprehensive suite of ...
As an Employee Relationship Manager, within PNC's Financial Wellness Solutions, you will be primarily based in Mishawaka, IN. PNC's Financial Wellness Solutions offers a comprehensive suite of ...
As an Employee Relationship Manager, within PNC's Financial Wellness Solutions, you will be primarily based in Mishawaka, IN. PNC's Financial Wellness Solutions offers a comprehensive suite of ...
As an Employee Relationship Manager, within PNC's Financial Wellness Solutions, you will be primarily based in Mishawaka, IN. PNC's Financial Wellness Solutions offers a comprehensive suite of ...
Production Manager
Indianapolis, IN · On-site
First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns between office and field * Implements and ...
Production Manager
Indianapolis, IN · On-site
First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns between office and field * Implements and ...
Operations Manager
Indianapolis, IN · On-site
Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory training for key employees
Operations Manager
Indianapolis, IN · On-site
Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory training for key employees
Student Employee
$15 - $20.25/hr
The ability to prioritize and manage multiple tasks * Leadership and strong decision-making skills ... employee volunteer initiatives, scholarship programs, leadership training, and much more. And of ...
Student Employee
$15 - $20.25/hr
The ability to prioritize and manage multiple tasks * Leadership and strong decision-making skills ... employee volunteer initiatives, scholarship programs, leadership training, and much more. And of ...
Account Manager
Terre Haute, IN · On-site
First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns between office and field * Implements and ...
Account Manager
Terre Haute, IN · On-site
First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns between office and field * Implements and ...
Account Manager
Indianapolis, IN · On-site
First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns between office and field * Implements and ...
Account Manager
Indianapolis, IN · On-site
First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns between office and field * Implements and ...
May investigate and audit personnel to determine validity and scope of an employee-related work issue. As assigned by the Human Resources Director; advises management team regarding discipline and ...
May investigate and audit personnel to determine validity and scope of an employee-related work issue. As assigned by the Human Resources Director; advises management team regarding discipline and ...
May investigate and audit personnel to determine validity and scope of an employee-related work issue. * As assigned by the Human Resources Director; advises management team regarding discipline and ...
New
Quick apply
May investigate and audit personnel to determine validity and scope of an employee-related work issue. * As assigned by the Human Resources Director; advises management team regarding discipline and ...
New
Employee Manager information
What is an employee manager?
What are the key skills and qualifications needed to thrive as an employee manager, and why are they important?
How does an employee manager typically collaborate with other departments to support organizational goals?
Full-time
Medical, Life
Re-posted 7 days ago
Job description
Working in partnership with Account Executives, the Account Manager ensures all client deliverables are completed accurately, efficiently, and on schedule. The ideal candidate thrives in a fast-paced environment, excels at managing multiple priorities, and takes ownership of creating an exceptional client experience.
Requirements
Essential Responsibilities
Client Service & Relationship Management
- Serve as the primary day-to-day contact for assigned clients. • Build and maintain strong relationships with client contacts, carrier representatives, and vendor partners.
- Respond to client inquiries regarding eligibility, billing, claims, plan administration, and other service-related matters.
- Proactively communicate timelines, deliverables, and next steps to ensure clients remain informed and confident throughout the year.
- Manage client expectations while delivering a consistent, high-quality service experience.
Renewal Management & Execution
- Own the renewal process from initiation through implementation.
- Establish and manage renewal timelines to ensure all deliverables are completed on schedule.
- Lead renewal execution, carrier marketing efforts, implementation activities, and ongoing service delivery.
- Prepare renewal analyses, benchmarking reports, presentations, and supporting materials.
- Partner with Account Executives to execute renewal strategies and recommendations.
- Document decisions, activities, and renewal progress within agency systems.
- Attend and participate in client meetings (travel may be required).
- Present at open enrollment education meetings (travel may be required).
Implementation & Project Management
- Coordinate implementation activities for new and renewing clients.
- Manage carrier paperwork, enrollment materials, and implementation timelines.
- Partner with internal resources and carrier representatives to ensure successful onboarding and transitions.
- Monitor project milestones and proactively address risks that could impact deadlines or client satisfaction.
Compliance & Industry Knowledge
- Maintain working knowledge of employee benefits regulations, including ACA, COBRA, ERISA, HIPAA, Section 125, and other applicable requirements. • Apply compliance knowledge during renewals, implementations, and plan changes. • Identify situations that may require additional compliance review and engage appropriate internal or external resources. • Stay informed regarding carrier updates, industry trends, and market developments that may impact clients.
Operational Excellence
- Maintain accurate client records, documentation, and activity tracking within agency management systems. • Follow established workflows, service standards, and departmental processes. • Ensure accuracy and completeness of proposals, contracts, applications, and other client deliverables. • Identify opportunities to improve efficiency, consistency, and the overall client experience.
Qualifications
Education & Experience
- Bachelor's degree preferred.
- 3+ years of employee benefits insurance experience.
- Indiana Life & Health Insurance License required.
- Experience supporting fully insured, level-funded, and self-funded benefit programs preferred.
Skills & Attributes
- Strong knowledge of employee benefits products and funding arrangements.
- Excellent organizational and project management skills.
- Ability to manage multiple priorities and competing deadlines.
- Strong communication and relationship-building abilities.
- Demonstrated problem-solving skills and attention to detail. • Proficiency with Microsoft Office Suite and agency management systems.
- Accountable mindset with a proactive approach to client service and continuous improvement.
What Sets This Role Apart
The Account Manager serves as the operational leader of the client's experience. This role owns execution, drives timelines, manages carrier relationships, and ensures every aspect of the renewal and service process is delivered with professionalism, accuracy, and consistency. Successful Account Managers combine technical expertise, strong communication skills, and a commitment to delivering exceptional client outcomes.