ZipRecruiter

Log In

1

Employee Listening Jobs in Austin, TX (NOW HIRING)

VELOCITY CREDIT UNION

Account Resolution Specialist

Austin, TX · On-site

$14.25 - $19.75/hr

Excellent verbal, written, listening skills, and proficiency in using common office applications ... employee reward and recognition system, employee and family events, and more! Work Schedule Monday ...

Our Company

Sales Professional

Round Rock, TX

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Austin, TX

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Round Rock, TX · On-site

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Austin, TX · On-site

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Round Rock, TX · On-site

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Austin, TX

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Round Rock, TX

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Round Rock, TX · On-site

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Austin, TX · On-site

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Austin, TX

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Rooms To Go Texas

Sales Professional

Austin, TX · On-site

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Round Rock, TX

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Austin, TX

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Our Company

Sales Professional

Austin, TX

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Rooms To Go Texas

Sales Professional

Round Rock, TX · On-site

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

Rooms To Go Texas

Sales Professional

Austin, TX · On-site

$70K - $100K/yr

Industry leading Benefits package is available to you - including Medical/Dental/Eye/401K employee ... Great listener with a positive attitude and an outgoing personality * 2+ years of retail sales ...

next page

Showing results 1-20

People also search for

All JobsEmployee Listening JobsEmployee Listening Jobs in Austin, TX

Employee Listening information

See Austin, TX salary details

$7

$12

$15

How much do employee listening jobs pay per hour?

As of May 28, 2026, the average hourly pay for employee listening in Austin, TX is $12.48, according to ZipRecruiter salary data. Most workers in this role earn between $10.72 and $14.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in an Employee Listening role, and why are they important?

To thrive in an Employee Listening role, you need strong analytical abilities, experience in survey design or organizational psychology, and a background in HR or people analytics. Familiarity with employee feedback platforms, data analysis tools like Qualtrics or Glint, and knowledge of survey methodologies are commonly required. Exceptional communication, active listening, and the ability to build trust are crucial soft skills for fostering open dialogue and actionable insights. These skills ensure organizations can accurately capture, interpret, and act on employee feedback to drive engagement and positive workplace change.

How does an Employee Listening professional typically collaborate with HR and leadership teams to drive organizational change?

Employee Listening professionals work closely with HR and leadership to gather, analyze, and interpret feedback from staff through surveys, interviews, and focus groups. They present insights and actionable recommendations to decision-makers, helping shape employee engagement initiatives and culture strategies. Regular collaboration ensures that the voice of employees is integrated into policy and process improvements, and that leadership is kept informed about workforce sentiment. This role often requires balancing confidentiality with transparency to build trust across all levels of the organization.

What is Employee Listening?

Employee Listening refers to the strategies and tools organizations use to gather, analyze, and act on feedback from their employees. This process helps companies understand employee experiences, needs, and concerns, often through surveys, focus groups, and digital platforms. Effective employee listening can improve engagement, inform decision-making, and foster a positive workplace culture. By continuously collecting and responding to employee input, organizations can drive meaningful change and increase overall satisfaction.

What is the difference between Employee Listening vs Employee Engagement Specialist?

AspectEmployee ListeningEmployee Engagement Specialist
Primary FocusGathering employee feedback and insightsDesigning and implementing engagement initiatives
Skills RequiredSurvey design, data analysis, communicationProgram development, communication, leadership
Work EnvironmentHR, HR analytics, organizational developmentHR, employee relations, organizational culture
Common UsageCollecting feedback to inform policiesBoosting morale and improving workplace culture

Employee Listening involves collecting and analyzing employee feedback to understand their needs and concerns, often through surveys and data analysis. Employee Engagement Specialists focus on creating programs and initiatives to enhance employee satisfaction and workplace culture. While both roles aim to improve the employee experience, Listening is more about data collection, whereas Engagement is about action and program implementation.

What are popular job titles related to Employee Listening jobs in Austin, TX? For Employee Listening jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Employee Listening jobs in Austin, TX look for? The top searched job categories for Employee Listening jobs in Austin, TX are:
What cities near Austin, TX are hiring for Employee Listening jobs? Cities near Austin, TX with the most Employee Listening job openings:
Employee Listening jobs near you
Infographic showing various Employee Listening job openings in Austin, TX as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, 2% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $25,962 per year, or $12.5 per hour.
Account Resolution Specialist

Account Resolution Specialist

VELOCITY CREDIT UNION

Austin, TX • On-site

$14.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Account Resolution Specialist
*This position is hybrid remote and will require work onsite at our north Austin, TX headquarters.
We are looking for dynamic, extraordinary people with a passion for providing outstanding service and financial solutions to our members. If you enjoy working in the service industry, offering problem-solving solutions while building relationships that create long-lasting connections, this may be the job for you!
What you bring to the team:
  • Three to five years of collections and/or lending experience, including providing support to customers over the phone or in person.
  • High school diploma, GED, or vocational equivalent required.
  • Excellent verbal, written, listening skills, and proficiency in using common office applications and office equipment.
  • Passion for providing outstanding customer service with the ability to problem-solve
  • Effective time management skills including the ability to prioritize multiple responsibilities and organize work tasks.
  • Ability to work in a fast-paced environment with high attention to detail.
  • Ownership of the customer experience through issue resolution.
  • Adaptable to a productive team environment where knowledge is shared and feedback and coaching are welcomed.
  • Flexibility to work department hours including evenings and Saturdays

Your day-to-day
As a point of contact for our members, you will be an excellent active listener, outstanding communicator, and master problem solver. Account Resolution Specialists have the responsibility for the collection of all delinquent accounts of consumer loans, credit cards, and other loans. Your skills will include working in a fast-paced environment, presenting the value of solutions, and working toward mutual goals for the members and Velocity Credit Union.
Why Velocity?
At Velocity, our mission is to provide our members with personalized service and unique value as their local banking alternative. We take pride in our work culture, exemplify our core values daily, and stand by the credit union philosophy of People Helping People to continue to drive our vision of making a positive impact on our members and their financial goals.
This position offers competitive pay, great benefits including medical/dental/vision, 401(k) with matching, flexible spending accounts, a fun working environment and culture, generous paid time off, company-paid life insurance and disability, referral bonuses, paid holidays, discounted gym membership, tuition reimbursement, training and ongoing coaching, opportunities for career growth, employee reward and recognition system, employee and family events, and more!
Work Schedule
Monday - Friday 8:30am - 5:30pm and occasional Saturdays 8:00am to 12:00pm or 9:00am to 1:00pm. Employees may be required to work late based on department needs.
Velocity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age disability, or status as a covered veteran in accordance with applicable federal, state and local laws.

Apply