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Account Manager Employee Benefits Jobs in Austin, TX

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Account Manager Employee Benefits information

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$42.6K

$74.2K

$103.6K

How much do account manager employee benefits jobs pay per year?

As of May 28, 2026, the average yearly pay for account manager employee benefits in Austin, TX is $74,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $84,200.00 per year, depending on experience, location, and employer.

What Does an Employee Benefits Account Manager Do?

The responsibilities of an employee benefits account manager revolve around facilitating sales of employee benefit packages. As an account manager, you may manage one client or multiple clients. Your duties include working to explain benefits, answering questions and employee inquiries during enrollment, and managing the account or accounts to ensure that clients remain happy with your employer's service. You often work with insurance carriers or benefits providers to meet client service and budget needs.

What are the key skills and qualifications needed to thrive as an Account Manager in Employee Benefits, and why are they important?

To thrive as an Account Manager in Employee Benefits, you need strong knowledge of insurance products, benefits administration, and client relationship management, often supported by a bachelor’s degree and relevant licenses such as a state health insurance license. Proficiency with benefits administration platforms, CRM systems, and Microsoft Office Suite is typically required. Exceptional communication, problem-solving, and organizational skills help you effectively address client needs and build lasting relationships. These skills and qualifications are crucial for ensuring client satisfaction, regulatory compliance, and successful plan management in a competitive industry.

How does an Account Manager in Employee Benefits typically collaborate with clients and internal teams to address client needs?

Account Managers in Employee Benefits act as the primary point of contact for clients, regularly communicating to understand their unique benefits needs and resolve any issues. They work closely with internal teams such as underwriting, claims, and enrollment specialists to coordinate benefit plan implementation and ongoing service. Effective collaboration ensures timely plan renewals, compliance with regulations, and client satisfaction. This role often requires balancing multiple client accounts and proactively identifying opportunities to enhance benefit offerings.

What does an Account Manager in Employee Benefits do?

An Account Manager in Employee Benefits is responsible for managing and servicing employee benefit plans for clients, such as health, dental, vision, and retirement plans. They act as the main point of contact between employers and insurance providers, ensuring client needs are met and benefits programs run smoothly. Their duties often include plan renewals, resolving claims issues, providing guidance on plan options, and educating employees about their benefits. Account Managers also stay updated on industry trends and regulations to help clients maintain compliance.

What is the difference between Account Manager Employee Benefits vs Account Executive Employee Benefits?

AspectAccount Manager Employee BenefitsAccount Executive Employee Benefits
Primary RoleManages client accounts, maintains relationships, and oversees benefits programsGenerates new business, acquires clients, and promotes benefits services
Required CredentialsTypically requires insurance licenses, industry certifications, and client management experienceOften requires sales experience, insurance licenses, and industry knowledge
Work EnvironmentClient-facing, account management, ongoing client supportSales-focused, prospecting, and client acquisition activities
Employer & Industry UsageCommon in insurance brokerages, benefits consulting firms, and HR departmentsCommon in insurance agencies, benefits sales teams, and brokerage firms

While both roles operate within the employee benefits industry, the Account Manager Employee Benefits focuses on maintaining client relationships and managing existing accounts, whereas the Account Executive Employee Benefits primarily concentrates on acquiring new clients and expanding the business.

More about Account Manager Employee Benefits jobs
What are popular job titles related to Account Manager Employee Benefits jobs in Austin, TX? For Account Manager Employee Benefits jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Account Manager Employee Benefits jobs in Austin, TX look for? The top searched job categories for Account Manager Employee Benefits jobs in Austin, TX are:
What cities near Austin, TX are hiring for Account Manager Employee Benefits jobs? Cities near Austin, TX with the most Account Manager Employee Benefits job openings:
Account Manager Employee Benefits jobs near you
Infographic showing various Account Manager Employee Benefits job openings in Austin, TX as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 70% In-person, 10% Hybrid, and 20% Remote job distribution, with an average salary of $74,242 per year, or $35.7 per hour.
Account Manager- Employee Benefits

Account Manager- Employee Benefits

Insurance Office of America

Elgin, TX

Full-time

Medical, Retirement

Posted 7 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance

Job description

Description

Job Description:

Title: Account Manager – Employee Benefits 

Work Mode: Remote/ Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans 

Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. 

 
Key Responsibilities: 

  • Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. 

  • Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. 

  • Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. 

  • Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. 

  • Business Growth: Identify and act on sales opportunities to grow IOA business. 

  • New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. 

  • Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. 

  • Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. 

  • Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. 

  • Value-Added Solutions: Identify and implement value-added solutions for clients. 

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. 

  • Communication: Maintain transparent communication with Producers and team members. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience 

  • Required active licensing 

  • Exceptional customer service and communication skills 

  • Strong organizational, delegation, and decision-making skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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