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Employee Experience Program Manager Jobs in Boca Raton, FL

Chewy

Senior Program Manager

Plantation, FL · On-site

$118K - $189K/yr

Own the end-to-end RX delivery experience roadmap, from order placement through final delivery ... employee assistance program, and many discounts including 10% off pet insurance and 20% off at ...

MDVIP LLC

Clinical Program Manager

Boca Raton, FL

... and employee satisfaction. Position Summary The Clinical Program Manager (CPM) leads the ... Experience supporting clinical training programs, wellness programs, or physician practice launches ...

MDVIP LLC

Clinical Program Manager

Boca Raton, FL · On-site

... and employee satisfaction. Position Summary The Clinical Program Manager (CPM) leads the ... Experience supporting clinical training programs, wellness programs, or physician practice launches ...

MDVIP

Clinical Program Manager

Boca Raton, FL · On-site

... and employee satisfaction. Position Summary The Clinical Program Manager (CPM) leads the ... Experience supporting clinical training programs, wellness programs, or physician practice launches ...

Johnson Controls

Retail Program Manager

Boca Raton, FL · Remote

$100K - $150K/yr

Experience with systems implementation projects. * Project Management accreditation such as APMP ... programs that improve how work is planned, coordinated, and delivered. If you enjoy bringing ...

Stellar IT Group

IAM Project/Program Manager

Palm Beach, FL · On-site

$95K - $112K/yr

Required Qualifications * 5-7 years of experience in program/project management, with a focus on IAM and cybersecurity. * Strong operational background in requirements gathering and prioritization.

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Employee Experience Program Manager information

See Boca Raton, FL salary details

$36.5K

$102K

$149K

How much do employee experience program manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for employee experience program manager in Boca Raton, FL is $101,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $125,700.00 per year, depending on experience, location, and employer.

What is an employee experience program manager?

An Employee Experience Program Manager is responsible for designing, implementing, and managing initiatives that enhance the overall experience of employees within an organization. This role focuses on improving workplace culture, engagement, and satisfaction by creating programs related to onboarding, professional development, recognition, and well-being. They often collaborate with HR, leadership, and other departments to ensure employees feel valued and supported. Their goal is to boost retention, productivity, and morale by addressing employee needs throughout their lifecycle at the company.

What are the key skills and qualifications needed to thrive as an employee experience program manager?

To thrive as an Employee Experience Program Manager, you need expertise in HR practices, project management, and program design, often backed by a degree in human resources or related fields. Familiarity with HRIS platforms, survey tools, and data analytics systems is typically required, along with certifications like SHRM-CP or PMP. Strong communication, stakeholder management, and problem-solving skills make someone stand out in this role. These abilities are crucial for designing impactful programs that enhance employee satisfaction, engagement, and organizational effectiveness.

How does an employee experience program manager typically collaborate with other departments to enhance workplace culture?

Employee Experience Program Managers work closely with HR, leadership, and cross-functional teams such as IT and Facilities to design and implement initiatives that improve workplace culture. They often facilitate feedback sessions with employees, coordinate with department heads to align programs with business goals, and partner with communications teams to ensure transparency. Regular collaboration ensures programs are relevant, inclusive, and effectively address the evolving needs of the workforce.

What is the difference between Employee Experience Program Manager vs Employee Engagement Specialist?

AspectEmployee Experience Program ManagerEmployee Engagement Specialist
CredentialsBachelor's degree; certifications in HR or employee experience (e.g., CCXP)Bachelor's degree; certifications in HR or engagement (e.g., CEE)
Work EnvironmentStrategic planning, cross-department collaboration, program developmentFocus on communication, event planning, and direct employee interactions
Employer & Industry UsageUsed in large organizations across various industries to improve overall employee experienceCommon in HR teams to boost employee morale and engagement

The Employee Experience Program Manager focuses on designing and implementing comprehensive programs to enhance the overall employee experience, including onboarding, culture, and policies. In contrast, the Employee Engagement Specialist concentrates on fostering employee motivation and participation through targeted activities and communication. Both roles aim to improve workplace satisfaction but differ in scope and strategic focus.

What does an employee experience program manager do?

An employee experience program manager designs and implements initiatives to improve employee engagement, satisfaction, and overall workplace culture. They analyze feedback, develop programs, and collaborate with HR and leadership to create a positive work environment, often using tools like surveys and data analytics. Strong communication, project management skills, and knowledge of HR practices are essential for this role.

What job categories do people searching Employee Experience Program Manager jobs in Boca Raton, FL look for?

The top searched job categories for Employee Experience Program Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Employee Experience Program Manager jobs?

Cities near Boca Raton, FL with the most Employee Experience Program Manager job openings:

Employee Experience Program Manager jobs near you
Infographic showing various Employee Experience Program Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $101,976 per year, or $49 per hour.

Senior Program Manager

Chewy

Plantation, FL • On-site

$118K - $189K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Chewy rating

6.8

Company rating: 6.8 out of 10

Based on 228 frontline employees who took The Breakroom Quiz

10th of 39 rated national retailers

Job description

Job Description:
Our Opportunity:
Chewy is looking for a Senior Program Manager to own the RX-segmented supply chain for Delivery Experience (DEX). This role is responsible for programmatically building, scaling, and improving the end-to-end customer experience for RX deliveries, with a particular focus on how and when we communicate with customers across the RX journey.
This is a high-impact, high-visibility role that requires the ability to quickly develop deep expertise in RX delivery operations, including fulfillment constraints, compliance considerations, delivery execution, and customer expectations. The successful candidate will operate in ambiguous problem spaces, define what great RX delivery experience looks like, and influence senior leaders to align behind data-driven decisions that materially improve customer trust and outcomes.
This role partners closely with cross-functional teams and leaders to deliver results in a collaborative, inclusive environment and is expected to operate with a high degree of ownership and autonomy.
What You'll Do:
  • Own the end-to-end RX delivery experience roadmap, from order placement through final delivery, with a focus on customer communication and expectation-setting
  • Programmatically design, launch, and scale RX-specific customer experience mechanisms, including proactive and reactive communications tied to supply chain events
  • Rapidly build domain expertise in RX fulfillment, delivery constraints, and customer expectations, becoming a trusted subject-matter partner to stakeholders
  • Partner with Technology, Pharmacy Operations, Legal and Compliance, Customer Service, Supply Chain, and Product to align priorities and execution
  • Use data to identify customer pain points, quantify impact, and influence prioritization and investment decisions
  • Define success metrics for RX delivery experience and establish mechanisms to inspect performance and drive continuous improvement
  • Lead cross-functional initiatives in ambiguous, evolving problem spaces, bringing structure and clarity through data and structured thinking
  • Anticipate risks, manage escalations, and remove blockers to ensure high-quality execution
  • Communicate clearly and effectively through written documents, executive-level readouts, and verbal updates, including data-backed recommendations that may challenge existing assumptions
  • Balance near-term customer impact with long-term, scalable solutions that sustainably improve RX delivery experience

What You'll Need:
  • Bachelor's degree in Supply Chain, Operations, Business, Engineering, or a related field
  • 5+ years of experience in program management, operations, supply chain, or customer experience roles within complex, cross-functional environments
  • Demonstrated ability to influence stakeholders and senior leaders through data-driven insights and clear narratives
  • Strong analytical skills, with experience using data to identify trends, root causes, and opportunities
  • Exceptional written and verbal communication skills, including experience presenting to senior leadership
  • Proven ability to operate effectively in ambiguous situations with evolving requirements
  • High ownership mindset with a track record of driving large, complex initiatives end to end

Bonus:
  • Experience in healthcare, pharmacy, RX fulfillment, or other regulated supply chains
  • Experience designing or scaling customer communication frameworks tied to operational execution
  • Familiarity with ecommerce delivery operations and customer experience metrics
  • MBA or advanced degree in Operations, Supply Chain, or a related discipline
  • Demonstrated ability to build durable mechanisms and operating rhythms that scale

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact HR@Chewy.com.
To access Chewy's Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy.
The base salary range for this role is $118,500 - $189,500.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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