ZipRecruiter

Log In

1

Employee Benefits Manager Jobs in Springfield, MA

USA Waste and Recycling

Benefits Specialist

Enfield, CT · On-site

$55K - $65K/yr

This position assists with benefits enrollments, employee questions, recordkeeping, and benefits ... Effective time management skills with the ability to prioritize and manage stress in a fast-paced ...

USA Waste & Recycling

Benefits Specialist

Enfield, CT

$55K - $65K/yr

This position assists with benefits enrollments, employee questions, recordkeeping, and benefits ... Effective time management skills with the ability to prioritize and manage stress in a fast-paced ...

USA Waste and Recycling

Benefits Specialist

Enfield, CT · On-site

$55K - $65K/yr

This position assists with benefits enrollments, employee questions, recordkeeping, and benefits ... Effective time management skills with the ability to prioritize and manage stress in a fast-paced ...

Quest Global

Benefits Specialist

Windsor, CT · Remote

$70K - $80K/yr

... employee outreach, accurate tracking, escalation management, and coordination with payroll and HR ... Own benefits-related compliance responsibilities including coordination of audits, regulatory ...

Trinity College

Benefits Specialist

Hartford, CT · On-site

The Benefits Specialist is responsible for administering employee benefits programs and managing all leave of absence (LOA) processes with accuracy, ensuring compliance, and exceptional customer ...

next page

Showing results 1-20

All JobsEmployee Benefits JobsEmployee Benefits Manager JobsEmployee Benefits Manager Jobs in Springfield, MA

Employee Benefits Manager information

See Springfield, MA salary details

$74.2K

$106K

$137K

How much do employee benefits manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for employee benefits manager in Springfield, MA is $106,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,700.00 and $127,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an employee benefits manager?

To thrive as an Employee Benefits Manager, you need strong knowledge of benefits administration, compliance with employment laws, and analytical skills, typically supported by a bachelor’s degree in human resources or a related field. Familiarity with HRIS (Human Resources Information Systems), benefits management platforms, and certifications like CEBS (Certified Employee Benefit Specialist) is valuable. Excellent communication, attention to detail, and the ability to handle confidential information with discretion are crucial soft skills. These competencies are vital for designing effective benefits programs, ensuring legal compliance, and providing support to employees and leadership alike.

What does an employee benefits manager do?

An Employee Benefits Manager is responsible for designing, implementing, and managing employee benefits programs, such as health insurance, retirement plans, and wellness initiatives. They ensure compliance with legal regulations, negotiate with benefits providers, and educate employees about their options. Their role helps organizations attract and retain talent while optimizing costs and maintaining employee satisfaction.

What are some common challenges faced by employee benefits managers and how can they be addressed?

Employee Benefits Managers often face challenges such as staying up-to-date with changing regulations, balancing cost-effectiveness with employee satisfaction, and managing complex benefits queries from staff. Effective solutions include ongoing professional development to remain informed about legal changes, leveraging data analytics to assess and modify benefits plans, and maintaining clear communication channels with employees. Collaborating closely with payroll, finance, and external vendors also helps streamline processes and resolve issues efficiently. Proactively addressing these challenges ensures smoother program administration and supports overall organizational goals.

What are the most commonly searched types of Employee Benefits jobs in Springfield, MA? The most popular types of Employee Benefits jobs in Springfield, MA are:
What job categories do people searching Employee Benefits Manager jobs in Springfield, MA look for? The top searched job categories for Employee Benefits Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Employee Benefits Manager jobs? Cities near Springfield, MA with the most Employee Benefits Manager job openings:
Employee Benefits Manager jobs near you
Infographic showing various Employee Benefits Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $103,531 per year, or $49.8 per hour.

Account Manager- Employee Benefits

Insurance Office of America

Springfield, MA

Full-time

Medical, Retirement

Re-posted 18 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 301 rated insurance

Job description

Job Description:

Title:AccountManager-Employee Benefits

Work Mode:Remote (Eastern and Central Times Zones Only)| Location/Supporting:Longwood, FL| Experience:Level-Funded and Self-Funded Plans
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values.


Key Responsibilities:

  • Client Management:Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.

  • Client Service:Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests.

  • Team Leadership:Lead the account team with a strong work ethic, positive attitude, and willingness to assist others.

  • Daily Activities:Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions.

  • Business Growth:Identify and act on sales opportunities to grow IOA business.

  • New Business Setup:Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.

  • Renewal Process:Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings.

  • Client Relationships:Build and improve client relationships, seek feedback, and implement improvements.

  • Intermediary Role:Advocate for clients and carriers to ensure mutually beneficial outcomes.

  • Value-Added Solutions:Identify and implement value-added solutions for clients.

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement.

  • Communication: Maintain transparent communication with Producers and team members.

  • Compliance: Ensure adherence to company policies and industry standards.

  • Champion IOA core values and demonstrate integrity and leadership.


Ideal CandidateQualifications:

  • 5+ years of industry experience

  • Required active licensing

  • Exceptional customer service and communication skills

  • Strong organizational, delegation, and decision-making skills

  • High accuracy in handling large work volumes

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What Insurance Office Of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply