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Empathy information

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$74

How much do empathy jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for empathy in the United States is $48.86, according to ZipRecruiter salary data. Most workers in this role earn between $40.62 and $56.25 per hour, depending on experience, location, and employer.

How does empathy play a crucial role in customer service positions, and what challenges might employees face when applying it effectively?

Empathy is essential in customer service roles because it helps employees understand and address the needs and concerns of clients more genuinely, leading to higher satisfaction and loyalty. However, consistently applying empathy can be challenging, especially when dealing with difficult or upset customers, as it requires emotional resilience and strong communication skills. Many customer service teams provide training and support to help employees manage emotional fatigue and maintain a positive approach while balancing company policies with compassionate service.

What are empathy jobs?

Empathy jobs are roles that require individuals to understand, share, and respond to the feelings and experiences of others. These positions often focus on providing emotional support, building relationships, and improving communication. Examples include social workers, counselors, healthcare professionals, customer service representatives, and teachers. Success in empathy jobs relies on strong interpersonal skills, active listening, and the ability to connect with people from diverse backgrounds.

What is an Empathy job?

An Empathy job typically refers to roles that require strong emotional intelligence and the ability to understand and connect with others' feelings. These jobs are often found in healthcare, counseling, customer service, and social work, where active listening and compassion are essential. Professionals in empathy-focused roles help support individuals through challenges, provide guidance, and foster positive relationships. Strong communication skills and a deep sense of understanding are key to success in these positions.

What are the key skills and qualifications needed to thrive as an Empathy professional, and why are they important?

I'm sorry, but 'Empathy' is not a recognized professional job title. Please provide a valid real-world occupation for a relevant response.

What is the difference between Empathy vs Customer Service Representative?

AspectEmpathyCustomer Service Representative
Required skillsEmotional intelligence, active listening, compassionCommunication, problem-solving, patience
Work environmentTherapeutic, counseling, social servicesCall centers, retail, online support
CertificationsNone typically required, but certifications in counseling or social work can helpCustomer service training, certifications vary by employer
Industry usageHealthcare, social services, counselingRetail, telecommunications, hospitality

While empathy is a vital soft skill used across many roles to understand and share feelings, a Customer Service Representative applies this skill in a practical context to assist customers effectively. Empathy underpins the ability to connect emotionally, whereas customer service involves applying that understanding to resolve issues and improve customer satisfaction.

More about Empathy jobs
What cities are hiring for Empathy jobs? Cities with the most Empathy job openings:
What are the most commonly searched types of Empathy jobs? The most popular types of Empathy jobs are:
What states have the most Empathy jobs? States with the most job openings for Empathy jobs include:
What job categories do people searching Empathy jobs look for? The top searched job categories for Empathy jobs are:
Empathy jobs near you
Infographic showing various Empathy job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $101,626 per year, or $48.9 per hour.

B2B Sales Representative Entry Level

Cleft of the Rock, Inc.

Lexington, KY • On-site

$65K - $85K/yr

Full-time, Contractor

Re-posted 20 days ago

Job description

B2B Sales Representative - Entry Level

About Us

At Cleft of the Rock, we believe business is about people first. Our mission is to help businesses and their teams secure supplemental insurance solutions that protect what matters most. We focus on understanding needs, providing compassionate guidance, and ensuring clients feel supported and valued.

We are a team that thrives on service, empathy, and building meaningful relationships. If helping others and making a tangible difference motivates you, this is the place to grow both personally and professionally.

Your Role

As a B2B Sales Representative, you'll leverage your natural empathy and relationship-building skills to guide business owners and decision-makers toward solutions that genuinely help their employees. You'll educate, consult, and support clients throughout the sales process, ensuring they feel confident and cared for.

What You'll Do:

  • Build strong, trusting relationships with businesses in your territory.

  • Conduct needs-based consultations to identify the best supplemental insurance options.

  • Present and enroll clients in programs that protect their teams.

  • Follow up to ensure ongoing satisfaction and long-term relationships.

  • Participate in training and mentorship to continue growing your skills and impact.

What We Offer:

  • Comprehensive training and hands-on mentorship.

  • Licensing assistance and reimbursement to help you get started.

  • A team culture focused on empathy, service, and collaboration.

  • Unlimited earning potential with commission-based pay (average $65,000$85,000 annually for entry-level agents).

  • Optional base draw during your first 6 weeks to support your transition.

Who You Are:

  • You are empathetic, service-minded, and thrive when helping others.

  • You are driven, ambitious, and want to grow both personally and professionally.

  • You communicate with warmth, professionalism, and authenticity.

  • You enjoy building strong relationships and being a trusted advisor.

  • You are motivated by making a positive impact while achieving your own goals.

Company:Cleft on the Rock
Employment Type: Full-Time | Independent Contractor
Industry: Supplemental Insurance | Business-to-Business Sales
Compensation: Commission-Based (Average $65,000$85,000 per year) Optional base draw for your first few weeks to help get you started
Location: Local Territory (In-person)

Join Us

If you're ready to use your talents for empathy, service, and connection to make a real impact in the lives of businesses and their teams, Cleft of the Rock is the right place for you.

Apply today and take the first step toward a career that blends purpose with opportunity.

Learn more at: www.thecleftoftherock.com