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Emotional Support Listener Jobs (NOW HIRING)

Echoing Hills

Direct Support Professional

Lorain, OH · On-site +1

$18/hr

Emotional Support: Cultivate a compassionate and understanding environment, actively listening to clients' concerns, and providing emotional support when needed. * Companionship: Engage in meaningful ...

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How much do emotional support listener jobs pay per hour?

As of May 30, 2026, the average hourly pay for emotional support listener in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is an Emotional Support Listener job?

An Emotional Support Listener provides a compassionate and non-judgmental space for individuals to express their thoughts and feelings. They actively listen, offer emotional reassurance, and help people feel heard and understood. While they do not provide professional counseling or therapy, they offer support in difficult times. This role is often found in peer support services, mental health organizations, or online platforms.

What are the key skills and qualifications needed to thrive in the Emotional Support Listener position, and why are they important?

To thrive as an Emotional Support Listener, you need strong active listening skills, emotional intelligence, and a foundational understanding of mental health principles, often supported by relevant training or certifications in peer support or mental health first aid. Familiarity with digital communication platforms or hotlines is helpful, as many roles operate via phone, chat, or online support systems. Exceptional empathy, nonjudgmental attitude, and resilience under emotional stress are standout soft skills for this position. These abilities are crucial to effectively support individuals in distress, ensuring they feel heard and guided toward appropriate resources or next steps.

What are the typical daily responsibilities of an Emotional Support Listener?

Emotional Support Listeners typically spend their workdays actively listening to individuals experiencing emotional distress, offering compassionate, nonjudgmental support, and helping them feel heard and understood. They may connect with those seeking help via phone, text, or online chat platforms, and are often responsible for maintaining accurate records of their interactions. Depending on the organization, they might also participate in regular training sessions or supervision meetings to improve their skills and receive guidance. Collaboration with team members, supervisors, or mental health professionals may be part of the role, especially in situations where escalation or referrals are needed. This role is well-suited for individuals who are passionate about making a positive difference in others’ lives and thrive in emotionally supportive environments.
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Emotional Support Listener jobs near you
Infographic showing various Emotional Support Listener job openings in the United States as of May 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.
Direct Support Professional

Direct Support Professional

Echoing Hills Village Inc

Dayton, OH • On-site

$14.50 - $17.75/hr

Other

Posted 18 days ago

Job description

Description

Company Overview:

At Echoing Hills, we are passionate about creating fulfilled, purposeful, and joyful lives for individuals with developmental and/or intellectual disabilities. We provide support through the Fruit of the Spirit - love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, and self-control. We believe that by embodying the Fruit of the Spirit, we can continue to revolutionize lives where people live, learn, connect, play, and worship.


Working Locations:

Echoing Woods - Trotwood, OH.

Echoing Valley - Riverside, OH


Job Summary:

We are seeking a dedicated and compassionate Direct Support Professional (DSP) who exemplifies the Fruit of the Spirit in their interactions with individuals served, families, co-workers, volunteers, and all stakeholders. The DSP will play a vital role in providing person-centered support, assistance, and companionship to our clients. By fostering an environment of respect, kindness, patience, and love, the DSP will help individuals reach their full potential and live meaningful lives.


Responsibilities:

  1. Person-Centered Care: Provide individualized support to clients based on their unique needs, preferences, and goals.
  2. Daily Living Assistance: Assist clients with personal care tasks, including grooming, bathing, dressing, and meal preparation, while promoting independence and dignity.
  3. Emotional Support: Cultivate a compassionate and understanding environment, actively listening to clients' concerns, and providing emotional support when needed.
  4. Companionship: Engage in meaningful interactions, conversation, and recreational activities with clients, fostering social connections and a sense of belonging.
  5. Medication Management: Ensure clients adhere to prescribed medication regimens, accurately document administration, and report any concerns to the appropriate healthcare professionals.
  6. Safety and Well-being: Maintain a safe environment for clients, follow established protocols, and promptly report any incidents or emergencies.
  7. Documentation: Complete accurate and timely documentation of client interactions, progress, and any relevant incidents or observations.
  8. Team Collaboration: Collaborate with interdisciplinary teams, including healthcare professionals, family members, and other support staff, to ensure comprehensive care for clients.
  9. Professional Development: Stay updated on best practices, participate in training and development opportunities, and apply acquired knowledge and skills to enhance client care.

Qualifications:

  • High school diploma or equivalent required
  • Previous experience working with individuals with disabilities or in a similar caregiving role is highly desirable
  • Strong communication skills, both verbal and written
  • Ability to work independently as well as part of a team
  • Empathy, compassion, and a genuine desire to make a positive impact in the lives of others
  • Reliable and responsible with excellent time management skills
  • Flexibility to work varying schedules, including evenings, weekends, and holidays, as needed
  • Valid driver's license and reliable transportation

We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and advancement. Our organization is committed to diversity, inclusivity, and equal employment opportunities for all. If you are passionate about supporting individuals with disabilities and embodying the Fruit of the Spirit in your work, we invite you to apply. Join our team and make a difference in the lives of those we serve!


#EHD


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