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Emotional Support Listener Jobs in Indiana (NOW HIRING)

... listening, reflection, discussion, and prayer. * Provide ethical consultation to patients/families ... and emotional support to patients/families. * Respond to all direct referrals for Advanced ...

... listening, reflection, discussion, and prayer. * Respond promptly to calls for crisis intervention in assigned areas, providing spiritual and emotional support to patients/families. * Ensure ...

Strong interpersonal, listening, and emotional support skills. * Ability to adapt music sessions to a wide range of physical and cognitive conditions. * Valid drivers license, reliable transportation ...

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Emotional Support Listener information

What are the key skills and qualifications needed to thrive in the emotional support listener position?

To thrive as an Emotional Support Listener, you need strong active listening skills, emotional intelligence, and a foundational understanding of mental health principles, often supported by relevant training or certifications in peer support or mental health first aid. Familiarity with digital communication platforms or hotlines is helpful, as many roles operate via phone, chat, or online support systems. Exceptional empathy, nonjudgmental attitude, and resilience under emotional stress are standout soft skills for this position. These abilities are crucial to effectively support individuals in distress, ensuring they feel heard and guided toward appropriate resources or next steps.

What are the typical daily responsibilities of an emotional support listener?

Emotional Support Listeners typically spend their workdays actively listening to individuals experiencing emotional distress, offering compassionate, nonjudgmental support, and helping them feel heard and understood. They may connect with those seeking help via phone, text, or online chat platforms, and are often responsible for maintaining accurate records of their interactions. Depending on the organization, they might also participate in regular training sessions or supervision meetings to improve their skills and receive guidance. Collaboration with team members, supervisors, or mental health professionals may be part of the role, especially in situations where escalation or referrals are needed. This role is well-suited for individuals who are passionate about making a positive difference in others’ lives and thrive in emotionally supportive environments.

How to become an emotional support listener?

To become an emotional support listener, individuals typically need strong communication skills, empathy, and active listening abilities. Some roles may require training or certification in mental health support or crisis intervention, and volunteers often undergo specific training programs to prepare for providing emotional support.

What is an emotional support listener?

An Emotional Support Listener provides a compassionate and non-judgmental space for individuals to express their thoughts and feelings. They actively listen, offer emotional reassurance, and help people feel heard and understood. While they do not provide professional counseling or therapy, they offer support in difficult times. This role is often found in peer support services, mental health organizations, or online platforms.

Can you really get paid to be an emotional support listener?

Emotional support listeners can be paid for providing empathetic listening and support, often through online platforms or mental health services. Compensation varies depending on the organization, and some roles may require training or certification in active listening or mental health awareness.

How to become a paid emotional support listener?

To become a paid emotional support listener, individuals typically need strong communication skills, empathy, and active listening abilities. Some roles may require training or certification in mental health support or counseling, and experience in peer support or volunteer work can be beneficial. Many positions are remote and may involve flexible scheduling.
What are the most commonly searched types of Emotional Support Listener jobs in Indiana? The most popular types of Emotional Support Listener jobs in Indiana are:
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Infographic showing various Emotional Support Listener job openings in Indiana as of July 2026, with employment types broken down into 55% Full Time, 38% Part Time, 4% Contract, and 3% Nights. Highlights an 96% In-person, and 4% Hybrid job distribution.

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.


Franciscan Health rating

6.8

Company rating: 6.8 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

453rd of 887 rated healthcare providers


Job description

Franciscan Health Munster Campus701 Superior Ave Munster, Indiana 46321

The Chaplain supports patients, families, and staff in developing a sense of acceptance of all aspects of illness and to incorporate them into their Christian or spiritual development. This position provides pastoral ministry through visitation, counsel, and staff sacramental support to patients, families, and staff and assists patients in meeting their psychosocial, social, spiritual, and emotional needs during a period of illness, injury, and death.

WHO WE ARE

With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

  • Schedule Hours: 1st Shift: 6 am - 2:30 pm | 2nd Shift: 10:30 am - 7 pm | On Call: 7 pm - 6 am.

  • Work at both the Munster and Dyer hospitals.

  • Assist local religious groups and clergy persons to care for the sick/injured of their congregations, such as encouraging patient's active connection to their faith group during and after illness or notifying them of the patient's admission/discharge.

  • Collaborate, communicate, and participate in multifaceted delivery of holistic patient care through interdisciplinary care rounding, appropriate referrals, departmental meetings, family conferences, hospital committees, and education in order to meet patient needs.

  • Document patient care information and ensure timely and accurate completion of patient care records in accordance with policies and procedures.

  • Provide a clinical basis to the ministry by sound, applied spiritual and psychological principles including active listening, reflection, discussion, and prayer.

  • Provide ethical consultation to patients/families/staff upon referral.

  • Respond promptly to calls for crisis intervention in assigned areas providing spiritual and emotional support to patients/families.

  • Respond to all direct referrals for Advanced Directive consultation.

  • Ensure spiritual services made available to the majority of new patients and families in assigned areas and follows-up on offerings as appropriate.

QUALIFICATIONS

  • Bachelor's degree in Theology or related field- Required

  • Master's Degree- Preferred

  • Ecclesiastical Endorsement -RequiredUpon Hire

  • 1 year of Chaplain experience in a healthcare institution- Preferred

  • National Association of Catholic Chaplains (NACC) Certification- Preferred

  • Familiarity with Ethical and Religious Directives for Catholic Healthcare Services (ERD's)- Preferred

TRAVEL IS REQUIRED:

Up to 50%

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on thebenefit section of our career site, jobs.franciscanhealth.org.


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