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Emergency Vet Receptionist Jobs (NOW HIRING)

NVA

Client Services Representative

Las Vegas, NV · On-site

$16 - $18/hr

Key Responsibilities Veterinary Receptionist: * Relay information between veterinarians, vet techs ... Ability to handle upset clients or emergency situations calmly and professionally Compensation: • ...

NVA

Client Services Representative

Las Vegas, NV · On-site

$16 - $18/hr

Key Responsibilities Veterinary Receptionist: * Relay information between veterinarians, vet techs ... Ability to handle upset clients or emergency situations calmly and professionally Compensation: • ...

Petco

Veterinary Hospital Receptionist

Wadsworth, OH · On-site

$14.25 - $17.25/hr

Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we ... an emergency situation. * Participate in the training of new staff members and general ...

Petco

Veterinary Hospital Receptionist

Exeter, PA · On-site

$14.25 - $17/hr

Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we ... an emergency situation. * Participate in the training of new staff members and general ...

Petco

Veterinary Hospital Receptionist

Plainview, NY

$15.25 - $18.25/hr

Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we ... an emergency situation. * Participate in the training of new staff members and general ...

Petco

Veterinary Hospital Receptionist

Fairview Park, OH · On-site

$14 - $16.75/hr

Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we ... an emergency situation. * Participate in the training of new staff members and general ...

Petco

Veterinary Hospital Receptionist

Snellville, GA · On-site

$13 - $15.50/hr

Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we ... an emergency situation. * Participate in the training of new staff members and general ...

Petco

Veterinary Hospital Receptionist

Saugus, MA · On-site

$15.25 - $18.25/hr

Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we ... an emergency situation. * Participate in the training of new staff members and general ...

Petco

Veterinary Hospital Receptionist

Keizer, OR · On-site

$15 - $18/hr

Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we ... an emergency situation. * Participate in the training of new staff members and general ...

Petco

Veterinary Hospital Receptionist

Norridge, IL · On-site

$15 - $18/hr

Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we ... an emergency situation. * Participate in the training of new staff members and general ...

Petco

Veterinary Hospital Receptionist

Egg Harbor, NJ · On-site

$14.75 - $17.75/hr

Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we ... an emergency situation. * Participate in the training of new staff members and general ...

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How much do emergency vet receptionist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for emergency vet receptionist in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is an emergency vet receptionist?

Emergency vet receptionists are administrative professionals who work at veterinary clinics or hospitals that provide urgent care for animals. They are responsible for greeting pet owners, answering phone calls, scheduling appointments, and facilitating communication between clients and veterinary staff, especially during emergencies. Their role is crucial in ensuring that emergency cases are handled efficiently and that pet owners receive timely information and support. Emergency vet receptionists must remain calm under pressure, have strong organizational skills, and show empathy to clients in stressful situations.

What are the key skills and qualifications needed to thrive as an emergency vet receptionist?

To thrive as an Emergency Vet Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary management software, appointment scheduling systems, and basic medical terminology is typically required. Excellent communication, empathy, and the ability to remain calm under pressure are vital soft skills in this role. These skills ensure efficient front-desk operations, compassionate support for pet owners, and effective coordination within a high-stress veterinary environment.

What are the typical challenges an emergency vet receptionist faces during busy shifts?

As an Emergency Vet Receptionist, you can expect to handle multiple urgent situations at once, such as managing distressed pet owners, triaging incoming cases, and coordinating with veterinary staff. Staying calm under pressure, efficiently prioritizing tasks, and maintaining clear communication with both clients and team members are essential skills. The work environment is fast-paced and can be emotionally demanding, but strong teamwork and supportive protocols can help you manage these challenges effectively.

How hard is it to be an emergency vet receptionist?

Being an emergency vet receptionist can be challenging due to the fast-paced and emotionally demanding environment, requiring strong communication, multitasking, and stress management skills. The role often involves handling urgent situations, managing phone calls, and coordinating with veterinary staff, sometimes during irregular hours or overnight shifts.

What do I need to be an emergency vet receptionist?

To become an emergency vet receptionist, you typically need strong communication and customer service skills, proficiency with scheduling and medical record software, and the ability to handle stressful situations. A high school diploma or equivalent is usually required, and previous experience in veterinary or medical office environments can be beneficial. Some employers may also prefer certifications in pet first aid or veterinary assisting.

What do I need to become an emergency vet receptionist?

To become an emergency vet receptionist, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with veterinary software or customer service. Knowledge of animal care and the ability to handle stressful situations are also important. Some positions may require certification in pet first aid or veterinary office procedures.
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Emergency Vet Receptionist jobs near you
Infographic showing various Emergency Vet Receptionist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,905 per year, or $15.8 per hour.

Veterinary Receptionist

Seven Hills Veterinary Hospital

San Francisco, CA • On-site

$22 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Seven Hills Veterinary Hospital is seeking an empathetic and customer service-focused professional to join our growing family as a Client Care Representative.  
 
Our progressive, multi-doctor practice has been helping pets in the Diamond Heights neighborhood in San Francisco since 2009. At Seven Hills Veterinary Hospital, our veterinary team is dedicated and well-trained, with a focus on client education to enhance the well-being of their furry family members. Being a Client Care Representative in a veterinary office takes a special person who loves helping humans and animals alike. You ensure our clients feel welcome, safe, and comfortable and are the first and last impression of our hospital. Our Client Care Representatives are invaluable hospital team members, and we treat them that way.   
 
Essential Functions and Responsibilities:  
  • Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
  • Admit patients: ensuring that the patient is weighed, and all information is current
  • Schedule and confirm appointments, record keeping, and organization, and provide estimates and invoices for payment
  • Process financial transactions accurately
  • Respond with compassion and empathy in stressful and emotional situations
  • Maintain a clean, stocked lobby and front office area
  • Educate clients on wellness plans, food, and products sold in the waiting room
  • Communicate effectively and efficiently with the Nursing and Vet Team
  • Perform opening and closing procedures, end-of-day reports, and deposits
  • Data Entry: records, client questionnaires, referral information, etc.
  • Distribute mail
  • Ensure that referral letters and lab results go to the corresponding veterinarians
  • Opportunities to learn Veterinary Assistant skills if desired  
 Skills and Qualifications:  
  • One-year minimum experience in a veterinary practice preferred but not required
  • Minimum two years of customer service experience required (retail, food and beverage, etc.)
  • Familiarity with EVet hospital software preferred
  • Computer experience (email usage, word/excel) required for using front desk equipment (such as fax machine, credit card machine, copy machine, and postage meter)
  • Must possess basic math skills to determine proper deposits and process payments utilizing credit card and check terminal
  • Knowledge of veterinary terminology, situational understanding, and successfully communicating these situations with clients and the veterinary team.
  • Ability to determine the difference between an emergency and a routine office visit
  • Excellent communication skills with clients and team members
  • Proficient with time management, ability to problem solve, learn, and handle multiple tasks
  • Enthusiastic team player with a patient, friendly, and positive professional attitude
 Benefits and Perks: 
  • Complimentary Short Term Disability
  • Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family 
  • Company Sponsored Employee Assistance Program (Headspace)
  • 401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 6 months of employment
  • Florida Blue Insurance Plans with 3 tiered options; Kaiser for CA Residents
  • Flexible Spending Account,  Health Savings Account or Health Reimbursement Account  options 
  • United Healthcare Dental Insurance; includes a 100% paid premium option for team members
  • United Healthcare Vision Insurance options
  • Long Term Disability option (paid for by employee)
  • Progyny-Fertility and Family Building Support
  • Team Member Discounts for Pet Care
  • Paid time off-inclusive of sick, personal, and vacation
  • Digital Musculoskeletal Support
  • Referral Bonus Program
  • DailyPay on Demand
We offer competitive salaries, range is $22-27/hour based on skills and experience.  
 
Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care!  
 
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.  

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