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Emergency Operations Center Jobs (NOW HIRING)

Waymo

Security Operations Center Watch Lead

Phoenix, AZ

$17.75 - $22/hr

You have: * 5+ years of experience leading operations within a Global Security Operations Center (GSOC), Military Operations Center, Emergency Operations Center (EOC), or a similar 24/7 command ...

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How much do emergency operations center jobs pay per year?

As of Jun 12, 2026, the average yearly pay for emergency operations center in the United States is $73,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the role of an emergency operations centre?

An Emergency Operations Center (EOC) is a command facility where emergency management personnel coordinate response efforts during a disaster or crisis. The EOC facilitates communication, resource allocation, and decision-making to ensure an effective and organized response to emergencies. Staff working in an EOC often use incident management systems and may hold certifications such as ICS or NIMS to support their roles.

What jobs pay 2000 a day?

Jobs in the Emergency Operations Center typically do not pay $2,000 a day; most roles are salaried or hourly positions. High-paying roles in emergency management, such as senior emergency managers or consultants, can earn substantial daily rates, especially with specialized skills, certifications, and experience, but such pay is more common in consulting or contract work rather than standard employment.

What are the key skills and qualifications needed to thrive in the Emergency Operations Center position, and why are they important?

To succeed in an Emergency Operations Center (EOC) role, you need strong organizational abilities, decision-making skills, and a background in emergency management or public safety, often backed by relevant degrees or certifications like FEMA ICS training. Proficiency with crisis management software, communication systems, and situational awareness tools is commonly required. Excellent teamwork, adaptability, and clear communication are crucial soft skills, enabling effective coordination during high-pressure situations. These competencies are vital for ensuring rapid, efficient responses to emergencies and maintaining the safety and continuity of essential services.

What emergency service pays the most?

Within emergency services, paramedics and emergency medical technicians (EMTs) tend to have higher average salaries compared to other roles like dispatchers or firefighters. Advanced certifications, experience, and working in urban areas can increase earning potential for emergency responders. Generally, emergency medical services professionals earn among the highest in the emergency operations field.

What are the typical daily responsibilities of someone working in an Emergency Operations Center?

Professionals in an Emergency Operations Center are responsible for monitoring incidents, gathering and analyzing real-time information, and coordinating communication between various agencies and response teams. Daily tasks often include updating emergency status reports, maintaining situational awareness, operating communications systems, and overseeing the logistics of resource deployment. Staff also participate in regular training exercises and interagency briefings to stay prepared for diverse scenarios. The role requires close collaboration with public safety officials, healthcare providers, and government representatives to ensure a unified and effective emergency response.

What does an Emergency Operations Center (EOC) professional do?

An Emergency Operations Center (EOC) professional coordinates response efforts during emergencies, disasters, or crises. They manage communication between agencies, deploy resources, and ensure efficient disaster response. Their duties include monitoring incidents, analyzing data, and assisting leadership in decision-making. EOC professionals work in government, private sector, and nonprofit organizations to enhance preparedness and response.

Is it hard to get hired at FEMA?

Getting hired at FEMA for an Emergency Operations Center role can be competitive, often requiring relevant experience in emergency management, strong organizational skills, and security clearances. Candidates typically need to meet specific qualifications, pass background checks, and sometimes hold certifications like ICS or NIMS. The hiring process may involve multiple steps, including interviews and assessments, which can extend the timeline for employment.
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Emergency Operations Center jobs near you
EMERGENCY OPERATIONS CENTER MANAGER

EMERGENCY OPERATIONS CENTER MANAGER

Victoria's Secret

Reynoldsburg, OH • On-site

$99K - $134K/yr

Full-time

Posted 21 days ago

Victoria's Secret rating

6.3

Company rating: 6.3 out of 10

Based on 392 frontline employees who took The Breakroom Quiz

43rd of 102 rated fashion retailers

Job description

Your Role
The Victoria's Secret Emergency Operations Center (EOC), our Global Security Operations Center, is a 24/7 global crisis monitoring, intelligence, and incident coordination function supporting the Asset Protection mission to safeguard people, product, and property. The EOC delivers time-critical alerts, intelligence, and situational awareness related to criminal activity, geopolitical events, severe weather, and natural disasters impacting the enterprise.
The Emergency Operations Center Manager is responsible for leading day-to-day EOC operations and driving team performance in a dynamic, high-speed environment. This role ensures effective intake, triage, escalation, and coordination of asset protection, security and crisis incidents in accordance with established policies, procedures, and protocols.
The EOC Manager provides operational leadership to a team of EOC Specialists and Lead Specialists while serving as a key liaison to internal partners, business leadership, and external agencies. The Manager ensures consistent situational awareness, high-quality incident reporting, and coordinated response efforts across global operations. The role also supports continuous operational improvement, crisis preparedness, and 24/7 coverage requirements. The candidate should have open avaialability including nights and weekends and ability to work any of the 3 shifts that support the 24/7 operation.
Your Impact
  • Lead and manage daily EOC operations to ensure timely, accurate intake, assessment, documentation, and escalation of security and crisis-related incidents.
  • Hire, coach, develop, and supervise EOC Specialists and Lead Specialists, fostering a high-performing, team-based operational culture.
  • Serve as an escalation point for complex, high-impact incidents, providing leadership direction and ensuring appropriate response and communication to stakeholders.
  • Maintain oversight of continuous situational awareness by ensuring effective monitoring of internal systems, open-source intelligence (OSINT), external media, and vendor feeds for emerging or active threats.
  • Ensure operational monitoring of enterprise security systems, including access control, fire and burglar alarms, and CCTV platforms, and coordinate resolution with Asset Protection and technical partners.
  • Review, validate, and ensure quality, accuracy, and timeliness of incident reports, intelligence summaries, and situational updates distributed to field leadership, stores, and home office partners.
  • Assess global security, safety, and crisis risks; analyze trends; and provide recommendations to leadership to support enterprise risk mitigation and preparedness.
  • Create, enhance, and implement EOC policies, procedures, playbooks, and escalation protocols to support consistent global response.
  • Support coordinated operational response efforts, including crisis management, enterprise risk escalation, and international travel safety monitoring.
  • Act as a subject matter expert on EOC operations, crisis protocols, and customer/associate interaction techniques in high-stress situations.
  • Augment operational staffing during periods of high incident volume or low coverage by assisting with call intake, monitoring, reporting, and coordination functions.
  • Lead training, performance management, and action-readiness initiatives to ensure team preparedness and professional development.
  • Serve as acting point of contact in the absence of the EOC Director.
  • Perform additional duties as assigned to support effective 24/7 operations and continuous improvement initiatives.

Click here for benefit details related to this position.
Your Experience
  • Proven leadership capability in asset protection, security, global security operations centers, crisis management, or emergency operations environments.
  • Strong decision-making and incident triage skills in time-sensitive, high-pressure situations.
  • Demonstrated ability to lead, coach, and develop teams in a 24/7, team-based operational setting.
  • Excellent written and verbal communication skills, including executive-level reporting, escalation, and situational briefings.
  • Ability to maintain composure, de-escalate emotional situations, and deliver clear, safety-focused guidance.
  • Strong organizational, time-management, and multi-tasking skills across competing priorities.
  • Proficiency with Microsoft Office and enterprise incident management, intelligence, or reporting platforms.
  • Familiarity with OSINT, social media monitoring, threat-detection methodologies, and enterprise intelligence workflows.

Preferred Experience
  • Bachelor's degree in security, emergency management, international affairs, criminal justice, national security, or a related field.
  • 5+ years of progressive experience in Asset Protection, security operations, emergency management, GSOC/EOC/SOC, military command center, or similar operations environments.
  • Prior experience leading teams in an asset protection, security, emergency management, or intelligence function.
  • Working knowledge of building security, fire, life safety, and alarm systems.
  • Experience supporting global operations, international incidents, or travel security programs.

#LI-SM1
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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