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Emergency Operations Center Jobs (NOW HIRING)

Virginia Department of Emergency Management

$52 - $76/hr

Performs comprehensive work in an accurate and effective manner during emergency management readiness duties; maintains and activates the emergency operations center as need arises; sets up ...

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Emergency Operations Center information

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$31.5K

$73.7K

$135.5K

How much do emergency operations center jobs pay per year?

As of Sep 5, 2026, the average yearly pay for emergency operations center in the United States is $73,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What does an Emergency Operations Center professional do?

An Emergency Operations Center (EOC) professional coordinates response efforts during emergencies, disasters, or crises. They manage communication between agencies, deploy resources, and ensure efficient disaster response. Their duties include monitoring incidents, analyzing data, and assisting leadership in decision-making. EOC professionals work in government, private sector, and nonprofit organizations to enhance preparedness and response.

What are the key skills and qualifications needed to thrive in the Emergency Operations Center position?

To succeed in an Emergency Operations Center (EOC) role, you need strong organizational abilities, decision-making skills, and a background in emergency management or public safety, often backed by relevant degrees or certifications like FEMA ICS training. Proficiency with crisis management software, communication systems, and situational awareness tools is commonly required. Excellent teamwork, adaptability, and clear communication are crucial soft skills, enabling effective coordination during high-pressure situations. These competencies are vital for ensuring rapid, efficient responses to emergencies and maintaining the safety and continuity of essential services.

More about Emergency Operations Center jobs

What cities are hiring for Emergency Operations Center jobs?

Cities with the most Emergency Operations Center job openings:

What states have the most Emergency Operations Center jobs?

States with the most job openings for Emergency Operations Center jobs include:

What job categories do people searching Emergency Operations Center jobs look for?

The top searched job categories for Emergency Operations Center jobs are:

Emergency Operations Center jobs near you
Infographic showing various Emergency Operations Center job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,687 per year, or $35.4 per hour.

Emergency Operations Center Supervisor

Victoria's Secret

Reynoldsburg, OH • On-site

$67K - $88K/yr

Full-time

Posted yesterday

New

Victoria's Secret rating

6.3

Company rating: 6.3 out of 10

Based on 400 frontline employees who took The Breakroom Quiz

44th of 105 rated fashion retailers

Job description

EMERGENCY OPERATIONS CENTER SUPERVISOR
Your Role
The Victoria's Secret Emergency Operations Center (EOC), our Global Security Operations Center, is a 24/7 global crisis monitoring, intelligence, and incident coordination function supporting the Asset Protection mission to safeguard people, product, and property. The EOC delivers time-critical alerts, intelligence, and situational awareness related to criminal activity, geopolitical events, severe weather, and natural disasters impacting the enterprise.
The Emergency Operations Center Supervisor serves as a frontline operational leader responsible for overseeing shift execution and supporting day-to-day EOC operations in a dynamic, high-speed environment. This role provides direct leadership, coaching, and guidance to EOC Specialists while ensuring consistent intake, triage, escalation, documentation, and coordination of security and crisis-related incidents in accordance with established policies, procedures, and protocols.
The EOC Supervisor acts as a subject matter expert for operational processes, crisis response procedures, and incident management practices. The role supports team readiness through coaching, quality assurance, and training while maintaining operational awareness and assisting with complex incidents impacting associates, facilities, and business operations globally. The Supervisor partners closely with the EOC Manager to drive operational excellence, support continuous improvement initiatives, and ensure effective 24/7 coverage.
Your Impact
  • Provide direct supervision, coaching, and development of EOC Specialists to foster a high-performing, team-based operational culture.
  • Lead shift operations by ensuring timely and accurate intake, assessment, documentation, escalation, and coordination of security and crisis-related incidents.
  • Serve as the primary escalation point for Specialists during assigned shifts, providing guidance and support in complex, high-impact, or rapidly evolving situations.
  • Maintain continuous situational awareness through oversight of internal systems, open-source intelligence (OSINT), social media, external media reporting, and vendor intelligence feeds.
  • Monitor and coordinate response to enterprise security systems, including access control, fire and burglar alarms, CCTV platforms, and other safety-related technologies.
  • Review incident reports, intelligence products, and situational updates to ensure quality, accuracy, timeliness, and adherence to established reporting standards.
  • Assess developing security, safety, and crisis-related events and facilitate appropriate communication and escalation to EOC leadership and business stakeholders.
  • Support coordinated operational response efforts involving crisis management, enterprise risk escalation, severe weather events, natural disasters, workplace incidents, and international travel safety concerns.
  • Assist in developing, implementing, and maintaining operational procedures, playbooks, training materials, and escalation protocols.
  • Conduct onboarding, coaching, and ongoing training activities to ensure Specialist proficiency and operational readiness.
  • Serve as a subject matter expert on EOC operations, incident management processes, security monitoring systems, and customer/associate interaction techniques during high-stress situations.
  • Augment operational staffing during periods of high incident volume or low coverage by assisting with call intake, threat monitoring, reporting, and incident coordination functions.
  • Support performance management activities by providing feedback, conducting quality reviews, and identifying development opportunities for Specialists.
  • Partner with the EOC Manager to identify operational trends, process improvement opportunities, and team development initiatives.
  • Perform additional duties as assigned to support effective 24/7 operations and continuous improvement efforts.

Click here for benefit details related to this position.
Your Experience
  • Bachelor's degree in Emergency Management, Criminal Justice, International Affairs, National Security, Intelligence Studies, Security Management, or a related field.
  • 3+ years of experience in an Emergency Operations Center (EOC), Global Security Operations Center (GSOC), Security Operations Center (SOC), military command center, emergency communications center, or similar operational environment.
  • 1-3 years of leadership, lead, supervisory, training, or team coaching experience.
  • Experience supporting crisis management, intelligence analysis, incident response, or enterprise security operations.
  • Working knowledge of access control, CCTV, alarm monitoring, and life safety systems.
  • Retail Asset Protection, corporate security, or emergency management experience preferred.
  • Experience supporting global operations, international incidents, or travel safety programs is a plus.
  • Second-language proficiency is a plus, especially in support of global operations.
  • CPR, First Aid, ASIS certifications, FEMA training, or related professional certifications are a plus.
  • Ability to work a flexible schedule, including days, evenings, nights, weekends, and holidays.

#LI-WM1
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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