Emergency Operations Center Jobs in Florida (NOW HIRING)

How You Can Help Us Make a Difference Lead a dedicated team responsible for preparing Charlotte County for the unexpected. You'll oversee emergency management operations, coordinate countywide preparedness initiatives, support disaster response, and help ensure our community remains safe, informed, and resilient during times of crisis. As the Emergency Management Supervisor, you'll play a vital leadership role in protecting the lives, property, and well-being of Charlotte County's residents before, during, and after emergencies.

By leading countywide emergency preparedness, response, recovery, and mitigation efforts, you'll help ensure the County is ready to respond to hurricanes, natural disasters, public safety incidents, and other emergencies with confidence and coordination. Your work will strengthen community resilience through strategic planning, public outreach, interagency collaboration, and continuous improvement of emergency programs. This position serves as the driving force behind the County's emergency preparedness and operational readiness.

From overseeing Emergency Operations Center activations and emergency notification systems to leading staff, managing critical resources, and coordinating with local, state, and federal partners, your leadership will help ensure emergency plans become effective action when every second counts. The work performed in this role directly supports the County's mission of safeguarding the community and building a more resilient future. Your Purpose & Day-To-Day Journey Education and Experience: An equivalent combination of relevant training, education and experience: Bachelor's Degree: Preferred: Public Safety Public Administration Urban and Regional Planning Emergency Management Four (4) years of experience in emergency management or public safety, to include lead or supervisory experience.

Licenses and/or Certificates: Must maintain a valid driver's license. Within two (2) years of position assignment: Must obtain the Florida Professional Emergency Manager Certification. Education & Credentials That Power This Role ESSENTIAL JOB FUNCTIONS Develop, revise and maintain the Comprehensive Emergency Management Plan (CEMP) and other emergency and disaster mitigation, preparedness, response, and recovery plans.

Planning and execution of projects and initiatives aligned with the priorities established by the Emergency Management Director and County leadership. Regularly brief the Emergency Management Director on program initiatives and assignments. Coordinate and participate in public outreach efforts.

Prepare standard operating procedures, guidelines and checklists. Lead all-hazards planning initiatives and collaborate with various departments and jurisdictions on efforts such as the County THIRA. Manage Emergency Operations Center (EOC) activations, including situation monitoring and coordination of EOC units (Situation, Documentation, Logistics and Operations Support).

Provide logistical support to disaster personnel and facilitate communication among employees, citizens, volunteers, and government agencies. Supervise Emergency Management personnel; assigns tasks, tracks progress and ensures regular project updates. Ensure departmental goals and timelines are achieved through data tracking and reporting.

Maintain operational readiness of the EOC year-round to include supervising of the administration and vendor coordination for operational and situational awareness technology platforms such as WebEOC and ArcGIS dashboards. Coordinates the implementation of emergency plans such as the dormitory feeding and EOC operational schedules. Administer emergency public notification systems (e.g., Everbridge, Nixle, and IPAWS)

Manage WebEOC functionality, user access, training, and vendor coordination. Ensure adherence to federal and state procedures within the EOC and field. Manage Mass Care resources such as shelter resource inventories and coordinate supply purchasing and restocking.

Maintain the Emergency Management warehouse, designated Logistical Staging Areas (LSA) and various other disaster sites. Acts as liaison with GIS staff to ensure real-time mapping of incidents. Ensure expenditures align with federal, state and local procurement guidelines.

Provides exceptional customer assistance, problem-solving, and/or complaint resolution by all forms of communication. Knowledge, Skills and Abilities: Knowledge of departmental policies, plans, and procedures. Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.

Knowledge of operations and practices of local government. Knowledge of local, state, and federal Disaster Preparedness ordinances, regulations, and guidelines. Knowledge of emergency management principles and practices.

Knowledge of local, state (F.S.S. 252.351) and federal (FEMA, DHS) emergency management regulations, guidelines and compliance standards. Knowledge of Emergency Operations Center (EOC) functions and the Incident Command System (ICS) and National Incident Management System (NIMS)

Knowledge of the geography and special characteristics of the various parts of Charlotte County, adjoining communities, and the City of Punta Gorda. Knowledge of budget development, grant management and procurement guidelines. Knowledge of data management systems, GIS-based tools and logistics.

Leadership and team management skills, including the ability to supervise, coach and evaluate the performance of personnel. Strong quantitative, analytical and research skills. Skill in effective communication, both orally and in writing.

Skill in prioritizing and organizing work. Skill in conflict resolution and collaboration across multidisciplinary teams and organizations. Ability to exercise judgment and discretion in applying and interpreting department rules, regulations, policies, and procedures.

Ability to speak clearly, remain calm and be decisive during emergencies and other high-pressure situations. Ability to make recommendations and to use resourcefulness and tact in solving new problems. Ability to operate a motor vehicle.

Ability to remain calm and lead effectively during high-stress and fast-paced emergency situations. Ability to ascertain priorities and meet deadlines and objectives. Ability to develop effective proposals.

Ability to maintain accurate records and reports. Ability to provide internal/external guidance and customer assistance via all forms of communication. Ability to analyze and interpret departmental functions, procedures and policies.

Ability to use computers for data entry, word processing, and/or accounting purposes. Ability to author reports, business correspondence, and procedure manuals. Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.

Extra Details You Should Know PHYSICAL DEMANDS Walking, sitting, hearing, seeing up close, talking, standing, finger movement, repetitive motions. Occasional lifting up to 50 pounds. WORK ENVIRONMENT Work is performed in a relatively safe, and secure work environment.

RISK/SAFETY CONDITIONS The position requires no exposure or risk related to physical and/or mental health and safety. IMPORTANT NOTICES: Charlotte County Board of County Commissioners does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. All positions are subject to emergency activation.

As such, the terms and conditions of the specification, as outlined below, are subject to modification based on the needs of any emergency activation. In addition, some positions may require a special license, screening clearance, or other credential that may not be specifically listed in the class specification. The employee's inability to obtain, or the loss of, any credential reasonably required to fulfill the essential job functions may disqualify an employee from continued employment.

Charlotte County reserves the right to change class specifications, to meet operational needs, without prior notice. All positions with Charlotte County may be subject to drug testing in accordance with the Drug-Free Workplace Program and/or County policy. Charlotte County is an Affirmative Action/ADA/Veterans' Preference and Equal Opportunity Employer.

Women, Minorities, and Persons with Disabilities are Encouraged to Apply. EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

Charlotte County is an Affirmative Action, ADA and Equal Opportunity Employer. Women, minorities, and persons with disabilities are encouraged to apply. As a veterans' preference employer, certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans' preference, receive preference and priority in employment and are encouraged to apply.

In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. All positions with Charlotte County may be subject to drug testing in accordance with the Drug-Free Workplace Program and/or County policy.