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Emergency Operation Center Jobs (NOW HIRING)

StateJobsNY

Emergency Preparedness Specialist

Albany, NY · On-site

$69K - $80K/yr

... Operations Center (EOC) coverage in locations outside the main office, including the Division of Homeland Security and Emergency Services, Office of Emergency Management in Albany, NY. Preferred ...

Waymo

Security Operations Center Watch Lead

Phoenix, AZ · On-site

$17.75 - $22/hr

You have: * 5+ years of experience leading operations within a Global Security Operations Center (GSOC), Military Operations Center, Emergency Operations Center (EOC), or a similar 24/7 command ...

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How much do emergency operation center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for emergency operation center in the United States is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.60 per hour, depending on experience, location, and employer.

What is the difference between Emergency Operation Center vs Emergency Dispatcher?

AspectEmergency Operation CenterEmergency Dispatcher
CredentialsVaries; often includes emergency management training, certifications in incident commandEmergency medical or fire dispatch certifications, CPR, and communication training
Work EnvironmentCommand centers during emergencies, coordinating response effortsCall centers, dispatching emergency services via phone or radio
Employer & IndustryGovernment agencies, emergency management agenciesPublic safety agencies, fire departments, police departments

Emergency Operation Centers and Emergency Dispatchers both play vital roles in emergency response. While EOCs coordinate overall incident management, dispatchers handle immediate communication and dispatch of responders. Understanding their distinct functions helps clarify their importance in public safety.

What are the typical responsibilities of professionals working in an Emergency Operation Center (EOC) during a crisis?

Professionals in an Emergency Operation Center (EOC) play a vital role in coordinating response efforts during emergencies such as natural disasters, public health crises, or large-scale accidents. Their daily responsibilities often include monitoring real-time information, managing communication between multiple agencies, allocating resources, and maintaining detailed incident logs. EOC staff work closely with first responders, government officials, and community partners to ensure that information flows efficiently and decisions are made quickly. The work environment is typically high-pressure and fast-paced, requiring strong teamwork, adaptability, and the ability to remain calm under stress.

What is an Emergency Operations Center (EOC)?

An Emergency Operations Center (EOC) is a centralized command facility responsible for coordinating emergency response and disaster management activities during crises such as natural disasters, large-scale accidents, or public health emergencies. It brings together representatives from various agencies and organizations to share information, make decisions, and allocate resources efficiently. The EOC plays a crucial role in ensuring a coordinated response, maintaining situational awareness, and supporting field operations to protect communities and restore normalcy as quickly as possible.

What are the key skills and qualifications needed to thrive as an Emergency Operations Center (EOC) Specialist, and why are they important?

To thrive as an Emergency Operations Center (EOC) Specialist, you need expertise in emergency management principles, incident response protocols, and typically a background in public safety or crisis management. Familiarity with emergency management software (such as WebEOC), GIS systems, and certifications like FEMA’s ICS/NIMS are commonly required. Strong decision-making, communication, and teamwork skills help EOC Specialists coordinate effectively under pressure. These skills are vital for ensuring efficient response, resource allocation, and public safety during critical incidents.
More about Emergency Operation Center jobs
What job categories do people searching Emergency Operation Center jobs look for? The top searched job categories for Emergency Operation Center jobs are:
Emergency Operation Center jobs near you
Infographic showing various Emergency Operation Center job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,441 per year, or $20.4 per hour.

Emergency Management Administrator

City of Garland Texas

Garland, TX • On-site

$100K - $112K/yr

Full-time

Posted 24 days ago

Job description

Summary
Responsible for providing high level service and support for the City's emergency management program serving as the department head performing all administrative and operational activities including management of disaster mitigation, preparedness, response and recovery processes and actions; provides oversight and supervision to emergency management staff and volunteers.
Pay Range: $100,859 - $112,486 +/- (Depending on qualifications and experience)
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Assumes all duties of the Managing Director of Emergency Management in his/her absence.
  • Manage the day-to-day operations of the Office of Emergency Management including program implementation supporting and implementing City-wide emergency management initiatives.
  • Supervise emergency management staff, Radio Amateur Civil Emergency Service team and Emergency Corps volunteers and interns.
  • Directs outreach to promote the City's public education program to include the development of materials promoting personal preparedness and safety for family, school, business, and community.
  • Interacts with community groups to promote emergency preparedness, including directing and providing demonstrations and presentations.
  • Oversee and coordinate homeland security grant program activities and assume ultimate responsibility for overall compliance with federal grant requirements including disaster recovery grant programs.
  • Provides administrative and technical support to the Managing Director of Emergency Management in the continued development and support of the citywide emergency management program.
  • Develops, facilitates and coordinates exercises involving city departments, local, state, and federal partners and multiple outside agencies to further emergency preparedness, response, and recovery efforts across the community.
  • Develop readiness initiatives to include training delivery City-wide including but not limited to Emergency Operations Center processes, National Incident Management System, and Incident Command System requirements.
  • Develop, maintain, and implement the Comprehensive Emergency Management Plan, Continuity of Operations Plan, Hazard Mitigation Action Plan, and related operational guidelines, standard operating procedures, and polices necessary to meet local, state, and federal standards.
  • Develop and maintain relationships with community partners and stakeholders including private business owners, non-profit and volunteer organizations, and other community and partner organizations to promote economic recovery, public/private partnerships, caregiver providers, and whole community preparedness.
  • Serves in General Staff or Command Staff positions during Emergency Operations Center activations.
  • Serves as on-call emergency management officer on a rotational basis providing weather monitoring, warning system activation, and support incident activations involving multi-department incidents, complex emergencies, disasters, high-profile public safety situations, and special events.
  • Oversee the maintenance of the Emergency Operations Center in a ready state including management of the physical facility, development of workflow and documentation processes, training, and exercising city staff to prepare for activations.
  • Manages public warning and communication systems including activation of systems when necessary.
  • Oversee administration of department finances by approving purchases and developing department and grant budgets including tracking and accountability systems.
  • Create and give presentations to City Council and senior administration.
  • Responds courteously to public inquiries, providing information on a variety of emergency management topics, and works to resolve citizen complaints.
  • Continuously seek to improve processes and products provided by the Office of Emergency Management.

Minimum Qualifications
  • Four-year college degree in Emergency Management or closely related field of study
  • 5 years' experience working in a municipal, county, regional or state emergency management position
  • Experience as an adult trainer or educator in Emergency Management
  • Certified Emergency Manager (CEM) from International Association of Emergency Managers (IAEM) or Texas Emergency Manager (TEM) from the Emergency Management Association of Texas
  • Experience serving in a local emergency management program coordinating role within municipal or county government
  • Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications
Education/ Experience:
  • 10 years' experience in emergency management with specific grant administration experience
  • 3 years supervisory experience
  • Experience as a deputy emergency management program coordinator or equivalent position in a public safety/emergency management organization

Knowledge, Skills & Abilities:
  • Comprehensive knowledge of the National Incident Management System and Homeland Security Grant Program
  • Comprehensive knowledge of Emergency Management best practices
  • General knowledge of the Public Safety Office eGrants portal, TDEM Grant Management System, and FEMA Grants Portal
  • General knowledge of municipal government operations
  • Excellent skill in communication both verbally and in writing
  • Skill in effective problem solving and conflict resolution.
  • Skill in Microsoft Office (Teams, Word, Excel, PowerPoint, Outlook)
  • Ability to work well with people of diverse public safety and public administration interest.
  • Ability to adapt to flexible work environments and rapidly changing priorities.

Licenses and Certifications
  • Certified Emergency Manager (CEM) from International Association of Emergency Managers (IAEM) or Texas Emergency Manager (TEM) from the Emergency Management Association of Texas
  • FCC Amateur Radio Operator's License or ability to obtain within six months of hire.
  • Valid Class C Texas driver's license
  • Successful completion of the required Department of Homeland Security Incident Management System courses including IS-100, IS-200, IS-700, IS-800, G-300, G-400 or equivalent.

Physical Requirements / Work Environment
The incumbent works in a typical office environment; occasional exposure to unpleasant environmental conditions or hazards. Job requires frequent lifting, pushing, pulling, and carrying of materials and field equipment weighing from 25 to 50+ pounds as well as bending, stooping, standing and other physical activities. Required to work extended, irregular hours (nights, weekends, and holidays) during duty officer rotations, Emergency Operations Center (EOC) activations, special events, and for public engagements/community meetings. Must be physically able to traverse uneven terrain, endure variable (and sometimes severe) weather conditions, and occasionally enter confined spaces during disaster site assessments.

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