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Emergency Management Program Manager Jobs in Helena, MT

North West Home Care

Nurse Program Manager

Helena, MT · On-site

This hybrid position combines Administrative oversight with active care management-assessing client ... Emergency & Operations Support * Manage high-volume client and caregiver inquiries during peak ...

North West Home Care

Nurse Program Manager

Helena, MT · On-site

This hybrid position combines Administrative oversight with active care management--assessing ... Emergency & Operations Support * Manage high-volume client and caregiver inquiries during peak ...

State of Montana

Ombudsman Program Manager (37649)

Helena, MT · On-site

$55K - $75K/yr

Bachelor's degree in healthcare, human services, or public administration. * 2 years job-related work experience in program management of services to persons with disabilities and/or those in the ...

State of Montana

Ombudsman Program Manager (37649)

Helena, MT · On-site

$55K - $75K/yr

Bachelor's degree in healthcare, human services, or public administration. * 2 years job-related work experience in program management of services to persons with disabilities and/or those in the ...

State of Montana

Ombudsman Program Manager (37649)

Helena, MT · On-site

$55K - $75K/yr

Bachelor's degree in healthcare, human services, or public administration. * 2 years job-related work experience in program management of services to persons with disabilities and/or those in the ...

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Emergency Management Program Manager information

See Helena, MT salary details

$36.5K

$101.8K

$148.8K

How much do emergency management program manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for emergency management program manager in Helena, MT is $101,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $125,600.00 per year, depending on experience, location, and employer.

What is the difference between Emergency Management Program Manager vs Emergency Response Coordinator?

AspectEmergency Management Program ManagerEmergency Response Coordinator
CredentialsCertifications like ICS, FEMA, or CEM often requiredSimilar certifications may be preferred but less emphasized
Work EnvironmentStrategic planning, policy development, program oversightOn-the-ground response, incident management, field operations
Employer & IndustryGovernment agencies, large organizations, emergency management firmsEmergency services, fire departments, disaster response teams

The Emergency Management Program Manager focuses on developing and overseeing emergency preparedness programs, policies, and training at an organizational or community level. In contrast, the Emergency Response Coordinator is primarily involved in immediate incident response and operational management during emergencies. Both roles require similar certifications and work within related environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an Emergency Management Program Manager?

To thrive as an Emergency Management Program Manager, you need expertise in disaster response, risk assessment, and program coordination, often supported by a degree in emergency management or a related field. Familiarity with emergency operations software, incident command systems (ICS), and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for coordinating teams and engaging diverse stakeholders. These skills and qualifications are essential to effectively prepare for, respond to, and recover from emergencies while ensuring organizational and community resilience.

What does an Emergency Management Program Manager do?

An Emergency Management Program Manager is responsible for developing, coordinating, and implementing plans and procedures to prepare for, respond to, and recover from emergencies such as natural disasters, public health crises, or other large-scale incidents. They work with government agencies, community organizations, and the public to ensure readiness and effective response. Their duties often include conducting risk assessments, organizing training exercises, managing resources, and ensuring compliance with federal and state emergency regulations. They play a vital role in minimizing the impact of emergencies and helping communities recover.

How does an Emergency Management Program Manager typically collaborate with local agencies and stakeholders during preparedness planning?

An Emergency Management Program Manager frequently works alongside local government departments, first responders, hospitals, and community organizations to develop, coordinate, and refine emergency response plans. This collaboration often involves organizing regular meetings, conducting joint training exercises, and establishing clear communication protocols to ensure all stakeholders are aligned and prepared. Effective relationship-building and consensus-seeking are key, as the role requires aligning diverse interests and resources toward common preparedness goals. This collaborative approach not only strengthens community resilience but also improves the efficiency and effectiveness of emergency responses.
What are popular job titles related to Emergency Management Program Manager jobs in Helena, MT? For Emergency Management Program Manager jobs in Helena, MT, the most frequently searched job titles are:
What job categories do people searching Emergency Management Program Manager jobs in Helena, MT look for? The top searched job categories for Emergency Management Program Manager jobs in Helena, MT are:
Emergency Management Program Manager jobs near you

Nurse Program Manager

North West Home Care

Helena, MT • On-site

Full-time

Posted 19 days ago

Job description

) Position Summary
North West Home Care, Inc. is dedicated to delivering responsive, high-quality in-home caregiving services. The Program Manager & Quality Assurance Coordinator is a licensed professional who plays a key role in upholding clinical and operational standards of care, supporting our remote caregiver workforce, and ensuring seamless collaboration between client case management and office administration.
Working under the general supervision of the Company President, this individual ensures that client services are delivered in strict accordance with state guidelines, case management directives, physician orders, and company policies. The overarching goal is to help clients remain safely and independently in their homes while maintaining the highest possible quality of life.
This hybrid position combines Administrative oversight with active care management-assessing client needs, documenting findings, participating in care planning, and providing occasional nursing services. The ideal candidate thrives in a fast-paced environment, possesses a positive, solutions-oriented attitude, and models kind, compassionate listening under pressure. Comprehensive training and a supportive team structure are provided.
Qualifications
  • Education: Graduate of an accredited school of nursing
  • Licensure: Current Montana or Compact nursing license, free of disciplinary action.
  • Driver's License: Valid MT Driver's license with a clean driving record.
  • Experience: One or more years of supervisory experience preferred.
  • Technology Proficiency: Strong proficiency with mobile applications, MS Office™, email, and database/electronic care log systems.
  • Regulatory Knowledge: Working knowledge of State CFC/PAS program guidelines, Medicaid Waiver, VA, Private Pay, and Skilled Nursing authorizations (must be fully established within 3 months of employment).
  • Core Skills: Strong information-gathering, analytical, and problem-solving abilities; effective communication skills, including active listening, providing constructive feedback, and customer service.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Client & Case Management
  • Respond to client referrals, evaluate care requirements, conduct environmental assessments, and manage client intakes.
  • Formulate, implement, and routinely evaluate customized strategies of care to promote, maintain, or restore optimal client health throughout the life process.
  • Provide direct nursing services on occasion, operating within the scope of physician orders, case management guides, and company protocols.
  • Conduct regular follow-up visits and oversee service reauthorizations/recertifications.
  • Coordinate client scheduling preferences and ensure direct alignment with staffing capabilities.
  • Inform clients of shifts in policy, procedures, service delivery, or authorized care hours.
Quality Assurance, Compliance & Administration
  • Implement and audit agency policies, procedures, and state/regulatory compliance requirements.
  • Review, approve, and audit electronic client care logs to maintain regulatory accuracy.
  • Maintain highly accurate, detailed client charts and caregiver administrative records.
  • Log and report client intakes, discharges, logistical issues, and caregiver-related concerns.
  • Routinely advise and update the Company President on risk situations, service delivery concerns, and safety issues.
Workforce Mentor & Training
  • Directly Mentor, orient, and support Personal Care Attendants (PCAs), Certified Nursing Assistants (CNAs), and the remote caregiving workforce.
  • Advise and brief caregivers on individual client medical situations and specific care plans.
  • Participate in caregiver recruitment, new hire orientation, onboarding, and documentation training.
  • Communicate evolving staffing needs to Operations, HR, and Recruiting to align hiring with client counts.
  • Document performance-related situations, provide constructive feedback, deliver upskill training, and implement corrective interventions or solutions.
Emergency & Operations Support
  • Manage high-volume client and caregiver inquiries during peak operational periods with composure and professionalism.
  • Reinforce strict safety practices; investigate and respond to complaints, identified hazards, or incidents in close coordination with Human Resources.
  • Troubleshoot critical system, service, or operational issues efficiently.
  • Participate in the after-hours on-call rotation.
  • Perform additional duties or special projects as assigned to further company operations.
Key Competencies
  • Critical thinking and clinical analysis
  • Conflict resolution and de-escalation
  • Exceptional attention to detail
  • High emotional intelligence and professional resilience
  • Ability to work independently while remaining collaborative
Physical Demands & Environmental Conditions
  • Physical Tasks: Frequent standing, walking, bending, hearing, seeing, touching, and smelling. Prolonged sitting in a typical office environment. Occasional lifting, pulling, pushing, crouching, stair climbing, and fine motor manipulation.
  • Travel: Frequent travel between the office and client home settings, spanning up to a 75-mile distance in any direction. Must be comfortable driving in inclement weather and varied road conditions.
  • Workplace Resilience: Demands regular adaptation to shifting operational priorities, supported by team check-ins and structured workflows.

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