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Emergency Management Program Manager Jobs in Idaho

Syringa Networks

Customer Program Manager

Boise, ID · On-site

Core Responsibilities Strategic Program Management * Lead Syringa's largest and most complex customer implementations. * Manage multi-site, multi-phase, and high-visibility customer projects.

University of Idaho Job

Program Manager I

Moscow, ID · Hybrid

$30/hr

May lead a distinct area for the program such as outreach, assessment or financial management. Duties may include: * Participate in the development and implementation of program deliverables ...

University of Idaho

Program Manager I

Moscow, ID · On-site

$30/hr

May lead a distinct area for the program such as outreach, assessment or financial management. Duties may include: * Participate in the development and implementation of program deliverables ...

OTSI

Project/Program Manager

Meridian, ID · Hybrid

Program/project management experience (typically 5-10+ years) Strong business analysis and business process improvement skills Ability to influence stakeholders and drive actions without direct ...

OTSI

Project/Program Manager

Meridian, ID · On-site

... portfolio management, prioritization, and status tracking • Collaborate with process ... Program/project management experience (typically 5-10+ years) • Strong business analysis and ...

Ada County

Energy Program Manager

Boise, ID · On-site

$71K - $74K/yr

... and robust wellness programs Ongoing training opportunities and career pathing Ada County ... Explore the many initiatives we implement to ensure cost-effective management of all resources ...

Socket.dev

Senior Program Manager, AI Security

Boise, ID · On-site

$130 - $160/hr

This individual will serve as the strategic program leader responsible for roadmap management, executive reporting, collaborator alignment, and cross-functional coordination, ensuring AI Security ...

Ada County, ID

Energy Program Manager

Boise, ID · On-site

$71K - $74K/yr

Explore the many initiatives we implement to ensure cost-effective management of all resources ... Oversees the County's sustainability programs and initiatives; * Reviews and researches ...

LUMA

Program Manager - BH

Boise, ID · On-site

$35.42 - $36.54/hr

Provides leadership and management oversight to the Wraparound team * Manages the day-to-day operations of the program * Serves as the Subject Matter Expert (SME) for the program * Provides ...

New

LUMA

Program Manager - MED

Boise, ID · On-site

$35.42 - $36.54/hr

Some knowledge of management practices as well as experience providing technical proficiency, problem-solving, communication, and program area training. Typically gained by at least one-year ...

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All JobsEmergency Management Program JobsEmergency Management Program Manager JobsEmergency Management Program Manager Jobs in Idaho

Emergency Management Program Manager information

See Idaho salary details

$36.2K

$101.1K

$147.7K

How much do emergency management program manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for emergency management program manager in Idaho is $101,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $124,700.00 per year, depending on experience, location, and employer.

What does an Emergency Management Program Manager do?

An Emergency Management Program Manager is responsible for developing, coordinating, and implementing plans and procedures to prepare for, respond to, and recover from emergencies such as natural disasters, public health crises, or other large-scale incidents. They work with government agencies, community organizations, and the public to ensure readiness and effective response. Their duties often include conducting risk assessments, organizing training exercises, managing resources, and ensuring compliance with federal and state emergency regulations. They play a vital role in minimizing the impact of emergencies and helping communities recover.

What are the key skills and qualifications needed to thrive as an Emergency Management Program Manager?

To thrive as an Emergency Management Program Manager, you need expertise in disaster response, risk assessment, and program coordination, often supported by a degree in emergency management or a related field. Familiarity with emergency operations software, incident command systems (ICS), and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for coordinating teams and engaging diverse stakeholders. These skills and qualifications are essential to effectively prepare for, respond to, and recover from emergencies while ensuring organizational and community resilience.

How does an Emergency Management Program Manager typically collaborate with local agencies and stakeholders during preparedness planning?

An Emergency Management Program Manager frequently works alongside local government departments, first responders, hospitals, and community organizations to develop, coordinate, and refine emergency response plans. This collaboration often involves organizing regular meetings, conducting joint training exercises, and establishing clear communication protocols to ensure all stakeholders are aligned and prepared. Effective relationship-building and consensus-seeking are key, as the role requires aligning diverse interests and resources toward common preparedness goals. This collaborative approach not only strengthens community resilience but also improves the efficiency and effectiveness of emergency responses.

What is the difference between Emergency Management Program Manager vs Emergency Response Coordinator?

AspectEmergency Management Program ManagerEmergency Response Coordinator
CredentialsCertifications like ICS, FEMA, or CEM often requiredSimilar certifications may be preferred but less emphasized
Work EnvironmentStrategic planning, policy development, program oversightOn-the-ground response, incident management, field operations
Employer & IndustryGovernment agencies, large organizations, emergency management firmsEmergency services, fire departments, disaster response teams

The Emergency Management Program Manager focuses on developing and overseeing emergency preparedness programs, policies, and training at an organizational or community level. In contrast, the Emergency Response Coordinator is primarily involved in immediate incident response and operational management during emergencies. Both roles require similar certifications and work within related environments, but their core responsibilities differ in scope and focus.

What are popular job titles related to Emergency Management Program Manager jobs in Idaho?

For Emergency Management Program Manager jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Emergency Management Program Manager jobs in Idaho look for?

The top searched job categories for Emergency Management Program Manager jobs in Idaho are:

What cities in Idaho are hiring for Emergency Management Program Manager jobs?

Cities in Idaho with the most Emergency Management Program Manager job openings:

Emergency Management Program Manager jobs near you

Customer Program Manager

Syringa Networks

Boise, ID • On-site

Full-time

Posted 24 days ago

Job description

The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer implementations, strategic initiatives, and multi-site deployments from project initiation through successful service activation.
This role serves as the customer advocate during implementation, ensuring alignment between customers, Sales, Operations, Engineering, Customer Success, and external vendors.
The CPM owns large-scale programs that may involve multiple locations, phased deployments, construction dependencies, carrier coordination, and executive stakeholder management. In addition to managing strategic customer initiatives, the CPM provides leadership and mentorship to Customer Delivery Managers by promoting project management best practices, risk management, and delivery excellence.
The Customer Program Manager plays a critical role in ensuring Syringa delivers exceptional customer experiences while successfully executing high-value, business-critical projects.
Core Responsibilities
Strategic Program Management
  • Lead Syringa's largest and most complex customer implementations.
  • Manage multi-site, multi-phase, and high-visibility customer projects.
  • Develop project plans, timelines, milestones, and communication strategies.
  • Identify project dependencies and coordinate resources across departments.
  • Drive accountability among internal teams and external partners.
  • Ensure customer expectations are aligned with operational realities.

Customer Engagement
  • Serve as the primary point of contact for customer implementation projects.
  • Lead kickoff meetings and project reviews.
  • Establish communication cadence with project stakeholders.
  • Provide proactive updates on milestones, risks, and project status.
  • Build confidence and trust throughout the implementation lifecycle.
  • Coordinate efforts between:
  • Sales
  • Customer Delivery
  • Operations
  • Engineering
  • Customer Success
  • Vendors and Carrier Partners
  • Facilitate alignment meetings and decision-making discussions.
  • Ensure commitments made to customers are achievable and supported internally.
  • Promote accountability across project stakeholders.

Project Governance & Risk Management
  • Maintain project plans, risk registers, and status reporting.
  • Identify risks, roadblocks, and resource conflicts early.
  • Escalate issues appropriately and drive resolution.
  • Ensure all stakeholders remain informed and aligned.
  • Monitor project health and recommend corrective actions when necessary.

Delivery Excellence & Process Improvement
  • Establish and improve project management standards, tools, and reporting.
  • Develop implementation playbooks and best practices.
  • Analyze recurring delivery challenges and recommend improvements.
  • Contribute to CX operational maturity and scalability initiatives.
  • Assist in defining program management methodology across the organization.

Mentorship & Development
  • Serve as a resource and mentor for Customer Delivery Managers.
  • Support development of project management skills within the CX team.
  • Share lessons learned and implementation best practices.
  • Assist with onboarding and training of new delivery personnel.

Requirements
Required Qualifications:
  • 5+ years of project, program, implementation, or service delivery management experience.
  • Experience managing complex customer-facing projects.
  • Strong organizational, communication, and stakeholder management skills.
  • Ability to manage multiple priorities simultaneously.
  • Proven experience coordinating cross-functional teams.
  • Strong problem-solving and conflict-resolution capabilities.
  • Experience presenting to executive-level stakeholders.

Preferred Qualifications:
  • Telecommunications, technology, managed services, or SaaS experience.
  • PMP, CAPM, Agile, or equivalent project management certification.
  • Experience managing multi-site implementations.
  • Familiarity with NetSuite, CRM, project management, or service delivery platforms.

Key Performance Indicators
  • Strategic project delivery success rate
  • On-time milestone completion
  • Customer satisfaction during implementation
  • Reduction in project escalations
  • Risk identification and mitigation effectiveness
  • Program profitability and delivery efficiency
  • Successful handoff to Customer Success
  • CDM mentorship and development contributions

What Success Looks Like
  • Syringa's largest and most complex customer projects are delivered successfully.
  • Customers feel informed, confident, and supported throughout implementation.
  • Risks are identified early and proactively managed.
  • Internal teams operate with clear accountability and alignment.
  • Delivery processes become more scalable, predictable, and efficient.
  • Customer Delivery Managers develop stronger project management capabilities.
  • Strategic customer programs strengthen customer trust and long-term relationships.

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