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Emea Region Jobs (NOW HIRING)

Arclin

Customer Operations Manager, Spain

Alpharetta, GA · On-site

$130K/yr

Lead Customer Operations activities across the EMEA region, ensuring consistent execution of customer service, order management, and fulfillment processes across multiple countries, markets, and ...

Axon

Corporate Commercial Counsel, EMEA

Boston, MA

Support the EMEA region sales teams with the potential of other regions as demand dictates. * Provide legal advice to global business partners (primarily including a growing and dynamic Sales ...

Dana Canada Corp.

Sehr gute Deutsch- und Englischkenntnisse, zusätzliche Sprachen im EMEA-Raum von Vorteil * Attraktives Gesamtpaket (IGBCE Tarif) Wir bieten - je nach Position -eine tariflich geprägte Vergütung ...

Axon

Corporate Commercial Counsel, EMEA

Sterling, VA · On-site

Support the EMEA region sales teams with the potential of other regions as demand dictates. * Provide legal advice to global business partners (primarily including a growing and dynamic Sales ...

DuPont

WI · On-site

Why Join Us | DuPont Careers Reporting to the EMEA Commercial Leader , the Sales Leader is accountable for the commercial and financial performance of assigned market/s. The role leads regional sales ...

New

Vertiv Co

NY · On-site

Leads the onsite Commissioning process for projects in the Europe, Middle East, and Africa (EMEA) Region. Manage, and lead Commissioning Electrical team for Integrated Modular Data Center Solutions ...

DuPont Group

WI · On-site

Why Join Us | DuPont Careers Reporting to the EMEA Commercial Leader, the Sales Leader is accountable for the commercial and financial performance of assigned market/s. The role leads regional sales ...

New

Canon

With a strong presence across EMEA for over 60 years, our regional HQs in London and Amstelveen support operations in 120+ markets. We're proud of our diverse, inclusive culture and our philosophy of ...

Tilla

Customer Success Manager - EMEA

Lead pilot onboardings across new EMEA regions (Greece, the Nordics, and others) from the very first day of go-live * Manage the pilot-to-full conversion journey, spotting expansion moments and ...

Axon

Corporate Commercial Counsel, EMEA

Atlanta, GA · On-site

Support the EMEA region sales teams with the potential of other regions as demand dictates. * Provide legal advice to global business partners (primarily including a growing and dynamic Sales ...

Adepto Technical Recruitment

NY · On-site

Lead the delivery of a portfolio of capital investment projects across multiple manufacturing sites within the EMEA region. * Drive project development from concept through business case creation ...

Axon

Corporate Commercial Counsel, EMEA

New York, NY · On-site

$179K - $217K/yr

Support the EMEA region sales teams with the potential of other regions as demand dictates. * Provide legal advice to global business partners (primarily including a growing and dynamic Sales ...

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How much do emea region jobs pay per year?

As of Sep 14, 2026, the average yearly pay for emea region in the United States is $97,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What is an EMEA Region?

An EMEA Region job refers to a role that involves managing business operations, sales, marketing, or other functions across Europe, the Middle East, and Africa (EMEA). These jobs often require familiarity with regional markets, cultural understanding, and sometimes multilingual skills. Professionals in these roles may work in international strategy, regional sales management, or customer support across multiple countries. Travel and collaboration with teams in different time zones are often involved.

What are the key skills and qualifications needed to thrive in the EMEA Region position?

To excel in roles focused on the EMEA region, professionals typically need expertise in regional business practices, strong cross-cultural communication skills, and proficiency in multiple languages, often supported by a degree in international business or a related field. Familiarity with CRM systems, regional compliance standards, and market analysis tools is highly valuable. Exceptional relationship-building, adaptability, and project management skills distinguish top candidates. These competencies enable individuals to navigate diverse markets, ensure effective collaboration, and drive successful business outcomes across EMEA countries.

What are some common challenges faced by professionals managing responsibilities across the EMEA Region?

One of the main challenges is navigating the diverse cultural, legal, and business environments across Europe, the Middle East, and Africa. Coordinating projects or strategies often requires balancing different time zones, local regulations, and customer expectations. Professionals must remain agile when adapting to rapidly changing market conditions and regulatory requirements. Effective communication and relationship-building with teams and partners in multiple countries are crucial for overcoming these challenges and ensuring smooth business operations.

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Emea Region jobs near you
Infographic showing various Emea Region job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $97,643 per year, or $46.9 per hour.

Customer Operations Manager, Spain

Alpharetta, GA • On-site

Arclin
Chemical Manufacturing • 201 - 500 employees
Learn more about Arclinexternal

$130K/yr

Full-time

Posted 6 days ago

Arclin rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

You can find Arclin everywhere. Our technologies make homes and transportation safer, help crops flourish, keep water clean, protect first responders and members of the military, and preserve the purity of essential pharmaceuticals. These vital, everyday products can't fail, and we're here to give the world an extra layer of performance and peace of mind.
With ~4,000 team members across more than 30 global manufacturing facilities, we operate with the scale to make a global impact and the agility to solve complex challenges at the molecular level. Rooted in scientific discovery and innovation, Arclin's materials redefine performance across industries - from Firepoint®'s patented intumescent technology that helps stall flames and save lives to the iconic Kevlar® and Nomex® brands trusted to protect those who serve, strengthen aerospace and industrial systems, and perform where reliability and safety are top of mind.
As we expand our mission-critical materials portfolio and shape the next era of performance technologies, we're looking for people who want to grow, lead, and solve the challenges others can't. Together, we'll advance the innovations that keep the world moving. Because at Arclin, our people are truly Vital Beyond Measure.
The Customer Operations Manager, EMEA is responsible for leading customer operations activities across Europe, the Middle East, and Africa. This role ensures consistent execution of customer service, order management, supply chain collaboration, logistics coordination, and finance support processes across EMEA to support a cohesive regional customer operations model.
As a key member of the Customer Operations organization, this position partners closely with Sales, Supply Chain, Logistics, Finance, Regulatory, Quality, and other business functions to optimize the end-to-end order-to-cash process, improve service levels, and resolve customer and operational challenges across EMEA. The successful candidate will champion a customer-centric culture, drive continuous improvement initiatives, develop regional capability, and ensure alignment with global standards while addressing the diverse regulatory, trade, language, and market requirements of EMEA.
This opportunity is located in Spain
Key Responsibilities
Customer Operations Leadership
  • Lead Customer Operations activities across the EMEA region, ensuring consistent execution of customer service, order management, and fulfillment processes across multiple countries, markets, and regional operating models.
  • Manage and develop regional customer service and order management teams in EMEA to achieve aligned operational and customer service objectives.
  • Drive talent development, succession planning, employee engagement, and organizational capability building across the EMEA Customer Operations organization.
  • Establish governance, performance cadences, and escalation mechanisms across EMEA to ensure regional priorities are aligned with global customer operations strategy.
  • Foster a customer-centric culture focused on responsiveness, accountability, and continuous improvement.
  • Ensure alignment with global customer operations standards while addressing regional customer and business requirements.
  • Serve as the primary escalation point for critical customer issues, supply disruptions, and service recovery within EMEA.

Order-to-Cash Excellence
  • Oversee the regional order-to-cash process, including order entry, order management, fulfillment coordination, invoicing support, and customer issue resolution.
  • Ensure accurate and timely order processing in compliance with company policies, regulatory requirements, and customer agreements.
  • Drive improvements in order cycle times, first-pass accuracy, backlog management, and customer satisfaction.
  • Partner with Finance to support credit management, collections activities, dispute resolution, and working capital objectives.

Customer Supply Chain Collaboration
  • Build strong relationships with key customers to support supply continuity, proactive communication, and service excellence.
  • Collaborate with customers on forecasting, inventory management, replenishment planning, and demand visibility initiatives.
  • Participate in customer business reviews and support strategic customer discussions as required.
  • Partner with commercial teams to develop customer-specific service models and supply chain solutions.

Service Performance Management
  • Monitor service-level agreements (SLAs), KPIs, and customer performance metrics across the EMEA region.
  • Develop and maintain dashboards and reporting tools to provide visibility into operational performance.
  • Lead root-cause analysis and corrective actions to address service failures and recurring operational issues.
  • Drive continuous improvement initiatives that enhance customer experience while improving efficiency and reducing operating costs.

Cross-Functional Coordination
  • Partner closely with Supply Chain, Procurement, Logistics, Sales, Regulatory, and Finance teams.
  • Aligning customer demand priorities with production and distribution capabilities.
  • Represent Customer Operations in Sales & Operations Planning and Integrated Business Planning (IBP) processes.
  • Support new product introductions, product transitions, and customer onboarding activities.

Digital Transformation & Process Improvement
  • Support the implementation and optimization of customer service technologies, CRM platforms, ERP systems, and customer portals within the region.
  • Identify opportunities to automate customer-facing processes and streamline operational workflows.
  • Leverage data and analytics to improve service performance, customer collaboration, and operational decision-making.
  • Apply Lean and continuous improvement to drive operational excellence.

Compliance & Quality Management
  • Ensure adherence to customer requirements, quality standards, and regulatory expectations.
  • Maintain governance of customer master data and support compliance with commercial or legal agreements.
  • Support internal & external audits, quality reviews, and compliance initiatives when required.
  • Ensure compliance with export controls, customs procedures, trade regulations, VAT documentation, sanctions screening, and hazardous material documentation requirements across EMEA markets.

Qualifications
Education
  • Bachelor's degree in business, Supply Chain Management, Operations, Engineering, Chemistry, or related discipline.
  • Advanced degree or professional certification in Supply Chain, Operations, or Business Management is preferred.

Experience
  • 10+ years of experience in customer operations, customer service, supply chain, commercial operations, or order management across EMEA.
  • 5+ years of leadership experience managing customer operations functions, including direct or matrix leadership of multi-country teams within EMEA.
  • Experience within chemical manufacturing, specialty materials, industrial manufacturing, or related industries preferred.
  • Strong knowledge of ERP systems such as SAP, Oracle, or Microsoft Dynamics.
  • Demonstrated success in improving customer experience, operational performance, and cross-functional collaboration.
  • Experience working across multiple countries, cultures, regulatory frameworks, time zones, and business environments within EMEA, with demonstrated ability to lead through regional complexity and operational alignment.

Languages
  • Fluent English required.
  • Additional European language capability strongly preferred, such as Spanish or German.

Competencies
Leadership
  • Customer-focused leadership
  • Team development and coaching
  • Change management
  • Cross-functional collaboration
  • Regional governance and indirect leadership across geographically dispersed EMEA teams
  • Decision making and problem solving

Functional Expertise
  • Excellent communication skills
  • Customer Service Operations
  • Order Management
  • Order-to-Cash Processes
  • Customer Supply Chain Collaboration
  • Demand Fulfillment & Supply Planning Coordination
  • Global Trade & Logistics Awareness
  • Regional customer operations governance across EMEA
  • Sales & Operations Meeting Participation
  • Customer Experience Management
  • Process Excellence & Continuous Improvement

Technical Skills
  • SAP, Oracle, or other ERP platforms
  • CRM systems (Salesforce preferred)
  • Power BI, Tableau, or similar analytics tools
  • Customer portals and digital service platforms
  • Supply chain and operational reporting systems
  • Microsoft Excel and data analysis tools

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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