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Email Marketing Operations Manager Jobs in Delaware

State of Delaware

Judicial Operations Manager

Dover, DE · On-site

$54K - $63K/yr

Summary Statement This is the first line manager of a unit of a court's operations (i.e., 24-hour ... be sent via email. Please keep your contact information current. You may also view all ...

JP Morgan Chase

Senior Marketing Associate

Wilmington, DE · On-site

  • Medical

  • Retirement

Execute end-to-end lifecycle and portfolio campaigns across email, push, in-app, direct mail, and ... Five or more years of experience in marketing operations, campaign execution, project management ...

Athenago

Hubspot Analyst

Wilmington, DE

Deep expertise in HubSpot CRM and associated hubs (Marketing, Sales, Service). * Strong understanding of go-to-market operations across Sales, Marketing, and Customer Success. * Experience with ...

G Fedale General Contractors

Marketing Manager

Wilmington, DE · On-site

$75K - $90K/yr

  • Medical

  • Retirement

  • PTO

Develop and execute targeted outbound campaigns via email and SMS to past customers, referral ... Identify recurring themes in negative feedback and escalate patterns that may indicate operational ...

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All JobsEmail Marketing Operations JobsEmail Marketing Operations Manager JobsEmail Marketing Operations Manager Jobs in Delaware

Email Marketing Operations Manager information

See Delaware salary details

$80.6K

$95K

$107.6K

How much do email marketing operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for email marketing operations manager in Delaware is $94,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,100.00 and $102,100.00 per year, depending on experience, location, and employer.

What is the difference between Email Marketing Operations Manager vs Email Marketing Specialist?

AspectEmail Marketing Operations ManagerEmail Marketing Specialist
ResponsibilitiesOversees email campaign workflows, manages automation, ensures technical setup, and optimizes email systems.Creates email content, designs campaigns, segments audiences, and analyzes campaign performance.
Required SkillsTechnical knowledge of email platforms, automation tools, data analysis, and project management.Copywriting, design skills, segmentation, and basic analytics.
CredentialsOften requires marketing certifications or technical training in email platforms.Marketing or communications degrees, with certifications like HubSpot or Mailchimp preferred.
Work EnvironmentTypically in marketing teams within digital agencies, e-commerce, or corporate marketing departments.

The Email Marketing Operations Manager focuses on managing the technical and operational aspects of email campaigns, ensuring systems run smoothly and efficiently. In contrast, the Email Marketing Specialist concentrates on content creation and campaign execution. Both roles often collaborate but serve different functions within email marketing strategies.

What are some common challenges faced by an email marketing operations manager when coordinating campaigns across multiple teams?

Email Marketing Operations Managers often face the challenge of aligning messaging, timelines, and data requirements across marketing, design, content, and IT teams. Coordinating these elements requires strong project management skills and clear communication to avoid delays or inconsistencies in campaigns. Additionally, ensuring compliance with data privacy regulations and maintaining list hygiene can add complexity, especially when managing multiple campaigns simultaneously. Proactively setting expectations, using collaborative tools, and establishing streamlined workflows can help mitigate these challenges.

What does an email marketing operations manager do?

An Email Marketing Operations Manager oversees the planning, execution, and optimization of email marketing campaigns. Their responsibilities include managing email lists, ensuring deliverability, analyzing campaign performance, and maintaining compliance with regulations like GDPR and CAN-SPAM. They work closely with marketing teams to create effective strategies, implement automation, and use analytics to improve engagement and conversion rates.

What are the key skills and qualifications needed to thrive as an email marketing operations manager, and why are they important?

To thrive as an Email Marketing Operations Manager, you need expertise in digital marketing strategies, campaign management, and a strong understanding of email compliance regulations, often supported by a degree in marketing or similar field. Familiarity with email marketing platforms (such as Salesforce Marketing Cloud, Mailchimp, or HubSpot), analytics tools, and CRM systems is typically required, along with certifications like HubSpot Email Marketing or Salesforce Certified Marketing Cloud Email Specialist. Strong project management, attention to detail, and effective communication skills help you excel in coordinating teams and optimizing campaign performance. These skills and qualifications are vital to drive engagement, maintain brand reputation, and achieve measurable business outcomes through targeted email campaigns.

What are popular job titles related to Email Marketing Operations Manager jobs in Delaware?

For Email Marketing Operations Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Email Marketing Operations Manager jobs in Delaware look for?

The top searched job categories for Email Marketing Operations Manager jobs in Delaware are:

What cities in Delaware are hiring for Email Marketing Operations Manager jobs?

Cities in Delaware with the most Email Marketing Operations Manager job openings:

Email Marketing Operations Manager jobs near you
Infographic showing various Email Marketing Operations Manager job openings in Delaware as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $94,959 per year, or $45.7 per hour.

Executive Director, Channel Execution Transformation and Martech Operations

JPMorgan Chase & Co.

Wilmington, DE • On-site

Full-time

Medical, Retirement

Posted 11 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description


Join the Marketing team!
As Executive Director, Channel Execution Transformation and Martech Operations, you will support a role that is intentionally anchored in operations while advancing technology-focused transformation. Approximately half of the role is focused on Channel Execution and Operations, including process discipline, service delivery, controls, quality, capacity support, issue management, and operational efficiency. The role also supports the transition from current-state marketing operations to a more AI-enabled and agentic marketing operating model, helping teams understand where AI agents, automation, decision support, and human-in-the-loop controls can improve marketing execution. It is ideal for a strong operator who is well versed in AI concepts, understands how AI can impact marketing and operations, and can help lead organization change from the front while operationalizing Martech capabilities in a practical, controlled, and scalable way.
Marketing transformation requires strong execution discipline, practical technology adoption, clear change management, and a forward-looking view of AI. This role is grounded in Channel Execution and Operations, with approximately 50% of the focus on operational routines, execution quality, controls, process discipline, and efficiency, while also helping teams move toward AI-enabled and agentic marketing operations.
Job responsibilities
  • Support transformation initiatives while staying closely connected to day-to-day Channel Execution and Operations, including execution quality, controls, service delivery, and operating routines.
  • Help define the transition from current-state marketing operations to AI-enabled and agentic marketing workflows, including use cases, process impacts, controls, adoption needs, and operating routines.
  • Bring working knowledge of AI concepts, automation, AI agents, decision support, human-in-the-loop controls, and responsible AI practices to improve marketing and operations outcomes.
  • Document current-state processes, operational pain points, controls, data handoffs, capacity impacts, technology gaps, and opportunities to improve efficiency.
  • Translate business and execution needs into requirements, user stories, process changes, readiness plans, and adoption materials.
  • Coordinate testing, validation, defect tracking, launch readiness, training, and post-launch stabilization for new Martech and AI-enabled capabilities.
  • Partner with Product and Technology teams to clarify platform needs, confirm release impacts, and support adoption across execution teams.
  • Engage Data, Controls, Risk, Legal, Compliance, business, and operations partners to ensure process changes are practical, controlled, and scalable.
  • Lead organization change activities by creating playbooks, process maps, job aids, change communications, FAQs, and operating routines that support consistent adoption.
  • Analyze team feedback and operational metrics to identify opportunities for simplification, automation, AI enablement, and continuous improvement.
  • Prepare leadership updates that summarize progress, impact, risks, adoption themes, organizational change needs, and recommended next steps.

Required qualifications, capabilities, and skills
  • Bachelor's degree in Computer Science, Information Systems, Marketing, Business, or related field.
  • Experience in marketing operations, Martech operations, campaign execution, process transformation, project management, technology adoption, AI enablement, or organization change.
  • Working knowledge of Martech tools and platforms, including workflow, campaign management, CRM, marketing automation, data activation, digital execution tools, Adobe, Segment, Tableau, Excel, SQL, or Python.
  • Proven experience in data analytics, customer segmentation, audience strategy, measurement, or data-driven marketing execution.
  • Working knowledge of AI concepts, agentic AI, automation, decision support, responsible AI, and how AI can impact marketing execution and operations.
  • Experience supporting teams that run channel execution or Martech operations, including operating routines, quality management, controls, service delivery, and process improvement.
  • Strong understanding of digital marketing principles, process transformation, change management, operating controls, training, adoption, and operational readiness.
  • Ability to translate business requirements into technical specifications and distill complex technical problems for non-technical business partners.
  • Ability to organize complex work, lead change from the front, manage action plans, track dependencies, and drive follow-through across multiple stakeholder groups.
  • Team player with ability to build strong cross-business relationships with Product, Technology, Data, Controls, Risk, Legal, Compliance, business, and execution partners.
  • Strong communication skills with the ability to influence, manage, and clearly articulate priorities, risks, decisions, AI concepts, and outcomes to project stakeholders and senior management.

Preferred qualifications, capabilities, and skills
  • Experience with enterprise marketing platforms, Salesforce Marketing Cloud or similar marketing automation tools, campaign workflow tools, or customer data platforms.
  • Experience supporting AI, agentic AI, automation, workflow modernization, controls enhancement, or operational excellence initiatives.
  • Experience helping teams move from current-state processes to future-state operating models through organization change, training, and adoption planning.
  • Experience with Agile delivery routines, user acceptance testing, release planning, defect management, or platform rollout support.
  • Experience in a regulated environment with control, risk, legal, compliance, responsible AI, and documentation requirements.
  • Experience creating executive-ready summaries, dashboards, process maps, training materials, adoption reporting, or change management materials.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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