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Email Customer Service Jobs in Remote, OR (NOW HIRING)

... to send emails) and working skills with a PC (ex. using mouse and keyboard, accessing and ... customer service, accuracy, and compliance with regulatory requirements. The Pharmacy Technician ...

... and customer-ready. What You'll Do As a Merchandiser, you will independently service retail ... Strong communication and interpersonal skills including text and/or email * Ability to work in an ...

... and customer-ready. What You'll Do As a Merchandiser, you will independently service retail ... Strong communication and interpersonal skills including text and/or email * Ability to work in an ...

... and customer-ready. What You'll Do As a Merchandiser, you will independently service retail ... Strong communication and interpersonal skills including text and/or email * Ability to work in an ...

Parts Specialist

Winston, OR · On-site

$17.50 - $23.75/hr

Provide excellent service to customers calling the store on the phone by answering all calls ... email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested ...

Parts Specialist

North Bend, OR · On-site

$16.75 - $22.50/hr

Provide excellent service to customers calling the store on the phone by answering all calls ... email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested ...

Showing results 41-60

Email Customer Service information

See Remote, OR salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for email customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Remote, OR?

The most popular types of Email Customer Service jobs in Remote, OR are:

What are popular job titles related to Email Customer Service jobs in Remote, OR?

For Email Customer Service jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Remote, OR look for?

The top searched job categories for Email Customer Service jobs in Remote, OR are:

What cities near Remote, OR are hiring for Email Customer Service jobs?

Cities near Remote, OR with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

Certified Pharmacy Technician

Insight Global

OR • On-site

$20.50/hr

Contractor

Medical, Dental, Vision, Life

Posted 17 days ago


Job description

THIS POSITION IS FULLY REMOTE!!!

Must Haves

-Active National (PTCB) and/or State Board of Pharmacy Technician Licensure

-6+ months of call center experience in healthcare environment, ideally with prior authorizations exposure

-Technology savvy - Basic proficiency with Microsoft Excel (ability to create, edit, and save a basic spreadsheet), Microsoft Word (ability to create, edit, and save a basic document) and basic proficiency with Microsoft Outlook (ability to send emails) and working skills with a PC (ex. using mouse and keyboard, accessing and navigating through multiple systems and screens)


Job Description:

The Prior Authorization Pharmacy Technician is responsible for supporting members, providers, and pharmacies by processing prior authorization requests for prescription medications while ensuring excellent customer service, accuracy, and compliance with regulatory requirements. The Pharmacy Technician will answer inbound calls (up to 80 to 100 calls per day) from providers/members and electronic inquiries related to prior authorizations (PAs) with a high level of professionalism, empathy, and customer service. Demonstrate the ability to accurately capture and verify information provided by prescribers, members, and pharmacies to support timely and compliant medication access decisions. This role involves receiving and reviewing authorization requests via phone, fax, and electronic systems, gathering and verifying clinical information, documenting interactions, evaluating requests against coverage criteria and benefit plans, and collaborating with pharmacists to support coverage determinations. The technician manages a high-volume workload, prioritizes requests based on service level agreements and turnaround times, maintains accurate records, resolves coverage-related issues, and communicates effectively with providers, members, pharmacies, and internal teams to facilitate timely access to medications and positive patient outcomes. This position will take incoming requests for prior authorizations, for formulary and non-formulary medications (this can include Commercial, Part D, High Touch Clients, Community and State cliental, Adherence and Monitoring and Prior Authorization Clinical Appeals), while ensuring a high level of customer service and maximizing productivity. Requests can be received via fax or telephone, from providers' offices and pharmacists. The position provides clinical review for authorizations in keeping with legal and contractual requirements, including but not limited to turn around times (TATs) and service level agreements (SLAs). The technician must provide the information clearly, accurately and in a professional manner. Interactions with callers must be documented per contractual and various regulatory / legal requirements.