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Email Customer Service Jobs in Remote, OR (NOW HIRING)

Purple Rain

Customer Success Manager

OR · On-site

... over email and instant messaging, - You'll enjoy working with our customers to empathise and ... and services, broadly defined Account management, project management and problem-solving skills ...

CLOSED Bay Point Landing

Guest Services

Coos Bay, OR · On-site

$12.75 - $15.50/hr

Outstanding customer service is a primary focus of Management Company. Process Reservations ... devices, e-mail, and notices provided to Guests and Staff. Dialogue - Courteous and respectful ...

CLOSED Bay Point Landing

Guest Services

Coos Bay, OR · On-site

$12.75 - $15.50/hr

Outstanding customer service is a primary focus of Management Company. Process Reservations ... devices, e-mail, and notices provided to Guests and Staff. Dialogue - Courteous and respectful ...

builders

Inside Sales Representative

Coos Bay, OR · On-site

Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges ...

Coastal Farm & Home Supply LLC

Cashier

Roseburg, OR · On-site

$11.25 - $15.25/hr

Description Primary Purpose To be responsible for maintaining customer service as per company ... Familiar with how to operate a computer system and email. * Preferably familiar with standard ...

Coastal Farm & Home Supply LLC

Cashier

Roseburg, OR · On-site

$11.25 - $15.25/hr

Description Primary Purpose To be responsible for maintaining customer service as per company ... Familiar with how to operate a computer system and email. * Preferably familiar with standard ...

Coastal Farm & Home Supply LLC

Cashier

Roseburg, OR · On-site

$11.25 - $15.25/hr

Primary Purpose To be responsible for maintaining customer service as per company standards ... Familiar with how to operate a computer system and email. * Preferably familiar with standard ...

Country Supplier

Cashier

Roseburg, OR · On-site

$11.25 - $15.25/hr

Job Type Part-time Description Primary Purpose To be responsible for maintaining customer service ... Familiar with how to operate a computer system and email. * Preferably familiar with standard ...

Country Supplier

Clothing Sales Associate

Roseburg, OR · On-site

$13.50 - $18.25/hr

Job Type Full-time Description Primary Purpose To be responsible for maintaining customer service ... Familiar with how to operate a computer system and email. * Preferably familiar with standard ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in Remote, OR

Email Customer Service information

See Remote, OR salary details

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How much do email customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for email customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Remote, OR?

The most popular types of Email Customer Service jobs in Remote, OR are:

What are popular job titles related to Email Customer Service jobs in Remote, OR?

For Email Customer Service jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Remote, OR look for?

The top searched job categories for Email Customer Service jobs in Remote, OR are:

What cities near Remote, OR are hiring for Email Customer Service jobs?

Cities near Remote, OR with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

Customer Success Manager

Purple Rain

OR • On-site

Part-time

Re-posted 23 days ago

Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities
Qualifications
You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.
Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information
Experience with Inside sales + account management is a plus!
This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.
Mandatory information to be sent during application
  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with
  6. Any additional skills which we should know about

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