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Email Customer Service Jobs in Portland, OR (NOW HIRING)

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a ... Delivering prompt and precise responses to customer inquiries via email and chat. You'll be the ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative NetVendor is dedicated to leveraging the power of online technology ... Respond to customer emails and chats in a timely, helpful, and professional manner. * Take on ...

NetVendor LLC

Customer Service Representative

Tualatin, OR · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Respond to customer emails and chats in a timely, helpful, and professional manner. * Take on ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Respond to customer emails and chats in a timely, helpful, and professional manner. * Take on ...

NetVendor

Customer Service Representative

Tualatin, OR

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role TheCustomer Service Representativeplays a vital role in ensuring a seamless ... Respond to customer emails and chats in a timely, helpful, and professional manner. * Take on ...

Alphagraphics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Answer phones and respond to email inquiries. * Assist with inventory management and ordering supplies as needed. Qualifications: * Previous customer service or retail experience preferred. * Strong ...

AlphaGraphics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Answer phones and respond to email inquiries. * Assist with inventory management and ordering supplies as needed. Qualifications: * Previous customer service or retail experience preferred. * Strong ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in Portland, OR

Email Customer Service information

See Portland, OR salary details

$10

$19

$28

How much do email customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for email customer service in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Portland, OR?

The most popular types of Email Customer Service jobs in Portland, OR are:

What are popular job titles related to Email Customer Service jobs in Portland, OR?

For Email Customer Service jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Portland, OR look for?

The top searched job categories for Email Customer Service jobs in Portland, OR are:

What cities near Portland, OR are hiring for Email Customer Service jobs?

Cities near Portland, OR with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,463 per year, or $19.9 per hour.

Customer Service Representative Team Support

A&E Plumbing, Heating & Air

Gresham, OR • On-site

$17 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

** This is a long-term posting that will remain open until filled.

Customer Service Representative is responsible for maintaining a high standard of customer service by answering all incoming phone calls and assisting the customer or directing those customers to the appropriate department.

Answer all incoming calls by the second ring

Thoroughly vet and route incoming calls in a timely manner to appropriate staff members.

When staff members aren’t available to take their phone calls always give the caller a choice of leaving voice mail or a message.

Contact proper team members with immediate customer concerns. If sensing a customer is becoming upset with a staff member or situation, notify the department manager then the general manager.

Maintain customer database.

Take customer payments

Email customer invoices or receipts

Assist with simple on call messages of cancelations, payments, receipts or estimates

Answer simple customer questions

Assist with scheduling customers for maintenance on their HVAC equipment with the appropriate Technician.

Maintains these agreements by inputting new or renewed memberships correctly, auditing each account for accuracy and making corrections when necessary

Assist team members with simple tasks

Needs to have great attention to detail

Needs to possess strong organizational skills

Proficient at multi-tasking

Above Average computer skills

Needs strong verbal and written communication skills

Strong Team orientation

Other projects or duties as assigned

Experience with Service Titan a PLUS!

Apply