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Remote Email Customer Service Jobs in Remote, OR

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Remote Duration: 3 Months Pay Rate: $18.00/hr. Days: Tuesday - Thursday Hours: 9:00 AM - 4:00 PM ... Experience: * 1+ year of Customer Service and Claims experience or equivalent. * Inbound Call ...

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The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis ...

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis ...

Major responsibilities are to drive customer satisfaction through the maintenance of Agfa DR ... Remote - Colorado What You'll Do: * Manage all AGFA imaging equipment in assigned territory. To ...

Major responsibilities are to drive customer satisfaction through the maintenance of Agfa DR ... Remote - Kentucky What You'll Do: * Manage all AGFA imaging equipment in assigned territory. To ...

Major responsibilities are to drive customer satisfaction through the maintenance of Agfa DR ... Remote - Virginia What You'll Do: * Manage all AGFA imaging equipment in assigned territory. To ...

Major responsibilities are to drive customer satisfaction through the maintenance of Agfa DR ... Remote - Florida. What You'll Do: * Manage all AGFA imaging equipment in assigned territory. To ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Sales Closer Remote

OR · Remote

$150K - $220K/yr

... services organization focused on helping local law firms achieve significant growth. We're a ... Experience using CRM platforms to execute campaigns that connect marketing-driven leads to sales ...

Remote: US / Canada * Travel is 25-35% depending on customer needs. What You'll Do ... Coordinate with internal teams (support, product, services) to drive timely resolution and ...

Remote: US / Canada * Travel is 25-35% depending on customer needs. What You'll Do ... Coordinate with internal teams (support, product, services) to drive timely resolution and ...

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Remote Email Customer Service information

See Remote, OR salary details

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$18

$26

How much do remote email customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote email customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Customer Service position, and why are they important?

To thrive as a Remote Email Customer Service representative, you need excellent written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-focused mindset are valuable soft skills in this role. These qualifications ensure timely, accurate, and empathetic support for customers, which is crucial for customer retention and positive brand reputation.

What is a Remote Email Customer Service job?

A Remote Email Customer Service job involves assisting customers via email, addressing their inquiries, resolving issues, and providing support for products or services. This role requires strong written communication skills, attention to detail, and the ability to respond professionally and efficiently. Agents typically work from home or any remote location, using company-provided tools and guidelines. The focus is on delivering clear, helpful, and timely responses to ensure customer satisfaction.

What does a typical workday look like for a Remote Email Customer Service representative?

A typical day involves responding to customer inquiries, resolving issues, and providing information or guidance via email. You will generally work within a set shift, collaborating with team members through digital communication tools, and logging interactions in internal systems. While the role is highly independent, there are often regular virtual meetings, ongoing training sessions, and opportunities to share feedback or best practices with colleagues. The work can be fast-paced, as you may be required to handle multiple conversations simultaneously while maintaining a high standard of professionalism and accuracy. This environment helps develop valuable skills in time management, communication, and problem-solving.

What are popular job titles related to Remote Email Customer Service jobs in Remote, OR? For Remote Email Customer Service jobs in Remote, OR, the most frequently searched job titles are:
What cities near Remote, OR are hiring for Remote Email Customer Service jobs? Cities near Remote, OR with the most Remote Email Customer Service job openings:
Claims Service Representative (Remote - Part-Time) (278469)

Claims Service Representative (Remote - Part-Time) (278469)

ASK Consulting

OR • Remote

$18/hr

Contractor

Posted 4 days ago

New

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Job description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".


Job Title: Claims Service Representative (Remote – Part-Time)

Location: Remote

Duration: 3 Months

Pay Rate: $18.00/hr.

Days: Tuesday – Thursday

Hours: 9:00 AM – 4:00 PM EST (7 hours/day)


Job Description:

Job Summary:

Process medical claims and communicate with providers regarding the claims process. Maintain daily claims management, document detailed claim notes, resolve issues, and escalate calls when necessary.


Schedule:

  • Days: Tuesday – Thursday
  • Hours: 9:00 AM – 4:00 PM EST (7 hours/day)
  • Fixed schedule (not flexible)
  • All candidates must work the full scheduled hours
  • 30-minute staggered breaks
  • Part-Time Position


Position Overview:

Handle inbound calls from healthcare providers.

Understanding of medical office operations is helpful but not required.

Spanish is a plus, not required.

Experience:

  • 1+ year of Customer Service and Claims experience or equivalent.
  • Inbound Call Center experience preferred.


Required Skills:

  • Medical terminology
  • Claims management
  • Microsoft Office
  • Comfortable on camera
  • Excellent verbal & written communication
  • Analytical & problem-solving skills
  • Organization & multitasking
  • Teamwork & interpersonal skills
  • Ability to support multiple clients and systems simultaneously
  • Ability to meet/exceed performance expectations


Essential Responsibilities:

  • Assist callers with claims and servicing questions.
  • Educate customers on documentation, timelines, payments, and claim status.
  • Explain client requirements and benefit plans.
  • Document calls accurately.
  • Enter information into the claims management system.
  • Assign new claims to handlers.
  • Route or escalate calls appropriately.
  • Maintain attendance during scheduled hours.
  • Support quality programs.
  • Perform other assigned duties.


Job Specification:

  • Education: Completed High School Diploma or GED.


About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.