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Remote Email Customer Service Jobs in Columbus, OH

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Destinee Travel

Customer Service Rep - Remote

Columbus, OH · Remote

$15 - $20.25/hr

About the job Customer Service Rep - Remote Our agents are avery important part of our family. You ... Your Responsibilities Connect with customers via phone / email / chat / and or social media to ...

eTeam

Customer Service Associate

Columbus, OH · Remote

$13.50 - $18.75/hr

Conduct outreach phone calls and emails * Provide outstanding customer service * Recognize and ... Quiet and private remote work location * Proficiency with computers (Internet, Outlook, etc.

Dawson

Be Seen First

Remote Customer Service Representative

Columbus, OH · Remote

$17.50/hr

Customer Service Representative Publishing / Education $17.50 per hour Sunday-Saturday, Open ... Respond to phone calls, chats, emails, and other support requests regarding digital products

Kim Luxe Travel

Travel Customer Service

Columbus, OH · Remote

$15 - $20.25/hr

Communicate with clients through email, phone, and messaging platforms to answer questions and ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

Liveops

Remote Customer Service Agent

Hilliard, OH · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Columbus, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lancaster, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Grove City, OH · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Newark, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Westerville, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Remote Email Customer Service information

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How much do remote email customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote email customer service in Columbus, OH is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is a Remote Email Customer Service job?

A Remote Email Customer Service job involves assisting customers via email, addressing their inquiries, resolving issues, and providing support for products or services. This role requires strong written communication skills, attention to detail, and the ability to respond professionally and efficiently. Agents typically work from home or any remote location, using company-provided tools and guidelines. The focus is on delivering clear, helpful, and timely responses to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive in the Remote Email Customer Service position, and why are they important?

To thrive as a Remote Email Customer Service representative, you need excellent written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-focused mindset are valuable soft skills in this role. These qualifications ensure timely, accurate, and empathetic support for customers, which is crucial for customer retention and positive brand reputation.

What does a typical workday look like for a Remote Email Customer Service representative?

A typical day involves responding to customer inquiries, resolving issues, and providing information or guidance via email. You will generally work within a set shift, collaborating with team members through digital communication tools, and logging interactions in internal systems. While the role is highly independent, there are often regular virtual meetings, ongoing training sessions, and opportunities to share feedback or best practices with colleagues. The work can be fast-paced, as you may be required to handle multiple conversations simultaneously while maintaining a high standard of professionalism and accuracy. This environment helps develop valuable skills in time management, communication, and problem-solving.
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What are popular job titles related to Remote Email Customer Service jobs in Columbus, OH? For Remote Email Customer Service jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Email Customer Service jobs in Columbus, OH look for? The top searched job categories for Remote Email Customer Service jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Email Customer Service jobs? Cities near Columbus, OH with the most Remote Email Customer Service job openings:
Remote Email Customer Service jobs near you
Infographic showing various Remote Email Customer Service job openings in Columbus, OH as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,764 per year, or $18.2 per hour.

Remote Customer Service Representative

Next Stop Travel

Columbus, OH • Remote

$15.50 - $21/hr

Part-time

Posted 7 days ago

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

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