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Remote Email Customer Service Jobs in Toronto, ON

Acceler8labs

Email Marketing Specialist

Oakville, ON · Remote

Align email messaging with paid media creative to ensure a consistent customer experience * Track ... Live in Canada (we're a remote-first team) Why Acceler8 Labs? We built Acceler8 to bridge the gap ...

Acceler8Labs

Email Marketing Specialist

Oakville, ON · Remote

Align email messaging with paid media creative to ensure a consistent customer experience * Track ... Live in Canada (we're a remote-first team) Why Acceler8 Labs? We built Acceler8 to bridge the gap ...

Connection Inc.

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Remote Customer Success & Support Specialist (HighLevel Required)

Hamilton, ON · Remote

CA$50K - CA$60K/yr

... exceptional customer service? Have you worked in a digital marketing or mortgage environment ... Make proactive outbound client check-ins via phone, SMS, and email * Support clients inside ...

Vosyn

ESG & CSR - Master-Level Internship

Etobicoke, ON · On-site +1

$32/hr

ESG & CSR - Master-Level Internship Level: Master's Level Internship Department: ESG & CSR ... Remote (with hybrid options in Toronto) Compensation: Hourly ($32) About Us: At Vosyn, we embrace ...

AlgaeCal

Customer Lifecycle Manager

Toronto, ON · Remote

CA$120K/yr

Keep them coming back. -- This is not just an email role. It's a customer loyalty and retention role, with ownership across email, SMS, push notifications, segmentation, automated journeys, loyalty ...

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Remote Email Customer Service information

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How much do remote email customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote email customer service in Toronto, ON is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.31 and $22.48 per hour, depending on experience, location, and employer.

What is a remote email customer service?

A Remote Email Customer Service job involves assisting customers via email, addressing their inquiries, resolving issues, and providing support for products or services. This role requires strong written communication skills, attention to detail, and the ability to respond professionally and efficiently. Agents typically work from home or any remote location, using company-provided tools and guidelines. The focus is on delivering clear, helpful, and timely responses to ensure customer satisfaction.

What does a remote email customer service do?

A typical day involves responding to customer inquiries, resolving issues, and providing information or guidance via email. You will generally work within a set shift, collaborating with team members through digital communication tools, and logging interactions in internal systems. While the role is highly independent, there are often regular virtual meetings, ongoing training sessions, and opportunities to share feedback or best practices with colleagues. The work can be fast-paced, as you may be required to handle multiple conversations simultaneously while maintaining a high standard of professionalism and accuracy. This environment helps develop valuable skills in time management, communication, and problem-solving.

What are the key skills and qualifications needed to thrive in remote email customer service?

To thrive as a Remote Email Customer Service representative, you need excellent written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-focused mindset are valuable soft skills in this role. These qualifications ensure timely, accurate, and empathetic support for customers, which is crucial for customer retention and positive brand reputation.

What job categories do people searching Remote Email Customer Service jobs in Toronto, ON look for?

The top searched job categories for Remote Email Customer Service jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Remote Email Customer Service jobs?

Cities near Toronto, ON with the most Remote Email Customer Service job openings:

Remote Email Customer Service jobs near you
Infographic showing various Remote Email Customer Service job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,714 per year, or $20.1 per hour.

Bilingual Travel Customer Service Representative (English/French)

Aspire Lifestyles

Mississauga, ON • Remote

CA$20 - CA$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

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Job description

Position Title: Bilingual Travel Customer Service Representative (English/French)

Location: Remote – Ontario, Canada

Start Date: September 2026

Position Type: Permanent, Full-Time

Pay Range: $20.00 - $22.00 CAD per hour

This is a newly created permanent position

Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world’s most recognized brands. Our agents play a key role in ensuring customers receive responsive, professional support while representing our clients with care and attention to detail.

We are seeking highly skilled Travel Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.

In this role, you will respond to inbound requests through phone, email, and chat, delivering exceptional support for travel planning, reservations, itinerary coordination, and travel-related inquiries. From arranging and managing complex travel experiences to assisting with lifestyle services, dining, entertainment, events, and loyalty program benefits, you will provide personalized solutions that create seamless, unforgettable experiences for our clients while representing some of the world's most recognized brands.

Why you will love working with us:

· Competitive hourly rate + performance-based incentives

· Full-time (40 hours/week), Fixed Schedules

· Paid training

· RRSP Match

· Medical, Dental & Vision benefits

· Paid time off

· Remote Work from home opportunity

· No sales required

What you will do:

· Manage inbound customer requests through phone, email, and chat

· Provide accurate and timely support for customer inquiries and service requests

· Assist customers with travel-related or lifestyle loyalty program needs

· Document interactions and manage cases using company systems

· Maintain quality standards while meeting service and performance metrics

The goal of this role is to provide professional, seamless customer experience with every interaction.

What we are looking for in a successful candidate:

· A passion for helping customers and solving problems

· Strong communication and interpersonal skills

· The ability to multitask across multiple systems and requests

· Attention to detail and strong time management

· Comfort working in a fast-paced, performance-driven environment

Experience:

· Minimum 2 years of interactive customer service experience

· Call center or high-volume service experience preferred

· Hospitality, travel, tourism, airline, hotel, or loyalty program experience is highly valued

· Personal global travel experience is an asset

· Travel and Tourism diploma or equivalent preferred.

· Experience working with Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo is highly valued

· An investigative mindset with a passion for creating extraordinary customer experiences

Language Opportunities:

We are currently recruiting individuals who are professionally fluent (verbal and written) in English and French.

Please note: Language placement may vary depending on the client program supported.

Work Requirements:

· Must be located in Ontario, Canada

· Ability to work a flexible schedule including evenings, weekends, and holidays

· Have a private work-from-home environment with reliable hardwired internet

· Ability to pass required background screening

· High school diploma or equivalent is required.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Company Description

Aspire Lifestyles Services Limited is a leader in premium customer service solutions. We specialize in delivering exceptional experiences to Ultra High Net Worth clients around the globe.