ZipRecruiter

Log In

2

Remote Email Customer Service Jobs in Dallas, TX

ForgeFit

Remote Customer Service Specialist

Lewisville, TX · On-site +1

$16 - $21/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Arlington, TX · On-site +1

$15.25 - $20.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

next page

Showing results 1-20

All JobsEmail Customer Service JobsRemote Email Customer Service JobsRemote Email Customer Service Jobs in Dallas, TX

Remote Email Customer Service information

See Dallas, TX salary details

$9

$18

$26

How much do remote email customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote email customer service in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What is a remote email customer service?

A Remote Email Customer Service job involves assisting customers via email, addressing their inquiries, resolving issues, and providing support for products or services. This role requires strong written communication skills, attention to detail, and the ability to respond professionally and efficiently. Agents typically work from home or any remote location, using company-provided tools and guidelines. The focus is on delivering clear, helpful, and timely responses to ensure customer satisfaction.

What does a remote email customer service do?

A typical day involves responding to customer inquiries, resolving issues, and providing information or guidance via email. You will generally work within a set shift, collaborating with team members through digital communication tools, and logging interactions in internal systems. While the role is highly independent, there are often regular virtual meetings, ongoing training sessions, and opportunities to share feedback or best practices with colleagues. The work can be fast-paced, as you may be required to handle multiple conversations simultaneously while maintaining a high standard of professionalism and accuracy. This environment helps develop valuable skills in time management, communication, and problem-solving.

What are the key skills and qualifications needed to thrive in remote email customer service?

To thrive as a Remote Email Customer Service representative, you need excellent written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-focused mindset are valuable soft skills in this role. These qualifications ensure timely, accurate, and empathetic support for customers, which is crucial for customer retention and positive brand reputation.

What are popular job titles related to Remote Email Customer Service jobs in Dallas, TX?

For Remote Email Customer Service jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Email Customer Service jobs in Dallas, TX look for?

The top searched job categories for Remote Email Customer Service jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Email Customer Service jobs?

Cities near Dallas, TX with the most Remote Email Customer Service job openings:

Remote Email Customer Service jobs near you
Infographic showing various Remote Email Customer Service job openings in Dallas, TX as of August 2026, with employment types broken down into 62% Full Time, 25% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Digital Marketing Specialist- Email & CRM (Remote)

Mercury Radio Arts

Dallas, TX • Remote

$70K - $80K/yr

Full-time

Re-posted 7 days ago

Job description

NOTE TO APPLICANTS: When applying, please provide a brief cover letter demonstrating 1) your writing skills; 2) your familiarity with Glenn Beck and his brand; and 3) why you are a good fit for this role. Candidates that do not provide this will not be considered.
About Mercury Radio Arts & TorchMercury Radio Arts is the media company founded by Glenn Beck, home to his national radio show and a growing portfolio of content, platforms, and initiatives.Our newest venture, Torch, is a direct-to-audience platform built for people who want more than headlines and noise. It's focused on truth, history, faith, and the ideas that shape a free society. Through original programming, deep-dive investigations, and immersive storytelling, Torch is designed to inform, challenge, and equip people to better understand the world around them.We're building something intentional. And we're looking for people who want to be part of it.About the Role

This isn't just an email marketing job.

We're building a direct relationship with an audience that cares deeply about truth, history, faith, and the future of the country. And how we communicate with that audience matters.

We're looking for someone to own that responsibility.

What You'll DoEmail & Messaging (Core Responsibility)
  • Write and execute daily, weekly, and campaign-based emails
  • Develop compelling, on-brand copy that reflects our voice and mission
  • Build and deploy campaigns in our ESP
  • Manage segmentation, targeting, and personalization
  • Own the messaging calendar tied to our biggest moments (special releases, live events, etc)
  • Work closely with our content and production teams to amplify what matters most
Lifecycle & Journey Management
  • Design and optimize the journeys that shape how people experience Torch:
    • First impression (welcome/onboarding)
    • Ongoing engagement
    • Re-engagement when people drift away
  • Make every touchpoint feel intentional, not automated
Analytics & Optimization
  • Track and report on performance (open rates, CTR, conversions, revenue)
  • Run A/B tests on subject lines, messaging, and offers
  • Identify trends and provide actionable insights to improve performance
  • Help define and measure lifecycle KPIs (engagement, retention, LTV)
Take Ownership of the Audience
  • Build smart segmentation and targeting strategies
  • Maintain list health and data integrity
  • Help us better understand who our audience is and what they need
What We're Looking For
  • 2-4 years of experience in email or lifecycle marketing
  • A strong writer who knows how to hold attention and communicate clearly
  • Experience with email platforms (bonus points if you have used Iterable)
  • Someone who understands both storytelling and performance
  • Familiarity with segmentation, personalization, and automation
  • Someone who cares about the missionnot just the mechanics
What Success Looks Like
  • Our emails get opened, read, and shared
  • Our audience feels more connected, informed, and engaged
  • We are acquiring and retaining more subscribers to Torch
  • We build a stronger, more resilient direct relationship with our audience

If you're just looking to manage campaigns, this probably isn't the right fit. But if you want to help build something truly meaningful we'd love to talk. Only candidates that submit a cover letter explaining why they are a good fit for this role will be considered.