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Email Chat Support Jobs in Rochester, NY (NOW HIRING)

Let's chat TODAY. Apply NOW or EMAIL store432@llflooring.com your resume, location, and contact ... The temporary Assistant Store Manager contributes and supports sales by: * Assisting customers with ...

Let's chat TODAY. Apply NOW or EMAIL store432@llflooring.com your resume, location, and contact ... The temporary Assistant Store Manager contributes and supports sales by: * Assisting customers with ...

The incumbent will be assigned to operational and administrative tasks in support of location and ... ryder.com] email address and will never conduct an interview online through a chat type forum ...

Real Time Specialist

Pittsford, NY · On-site

$16.25 - $21.25/hr

... that support you, your family, and your finances. And if it's career development you desire, we ... phone, chat, email) and provide findings to Operations management. * Monitors call out line ...

Real Time Specialist

Pittsford, NY · On-site

$78K - $78K/yr

... that support you, your family, and your finances. And if it's career development you desire, we ... phone, chat, email) and provide findings to Operations management. * Monitors call out line ...

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Email Chat Support information

See Rochester, NY salary details

$14

$25

$44

How much do email chat support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for email chat support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in an Email Chat Support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What is an Email Chat Support job?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What are the key skills and qualifications needed to thrive in the Email Chat Support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Rochester, NY? The most popular types of Email Chat Support jobs in Rochester, NY are:
What are popular job titles related to Email Chat Support jobs in Rochester, NY? For Email Chat Support jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Email Chat Support jobs? Cities near Rochester, NY with the most Email Chat Support job openings:

Temporary Assistant Manager - Sales

lls

Rochester, NY • On-site

$1.0K/wk

Other

Re-posted 29 days ago


Job description

Temporary Assignment Paying $17.75/hr + Monthly Bonus + Weekly Pay + $1,000 Sign on Bonus. Want to learn more?!?! Let's chat TODAY.

Apply NOW or EMAIL store432@llflooring.com your resume, location, and contact number for IMMEDIATE consideration!

 

Opportunity – Temporary Assistant Store Manager - Sales (ASM2):

The temporary Assistant Store Manager - Sales (ASM2) at LL Flooring will assist the store in its liquidation process and is responsible for sales support, superior customer services and for maintaining the warehouse and stockroom.

As the temporary Assistant Store Manager - Sales, you will be accountable for assisting the Store Manager and the Assistant Store Manager – Sales Supervisor. The temporary Assistant Store Manager contributes and supports sales by:  

  • Assisting customers with making the best selection for their flooring projects
  • Delivering on overall customer satisfaction
  • Providing store management, associate supervision, and daily store operations of the store in the absence of the Store Manager
  • Assisting with maintenance of the warehouse
  • Proactive selling including outbound sales calls to customers and pros.

What you need to succeed for the Temporary Assistant Store Manager – Sales (ASM2):

  • A passion for customer service and a desire to grow within our company
  • 1+ years of customer facing experience within sales, retail, hospitality etc.
  • A High School degree, GED or equivalent
  • An interest in home improvement and influencing flooring design choices
  • Comfortable with technology, Microsoft office products and basic computer skills
  • Engaging communication skills and a conversation starter
  • The ability to occasionally lift heavy boxes
  • Willingness to learn and operate a forklift – all training will be provided

 

Our commitment to you as our Temporary Assistant Store Manager – Sales (ASM2):

  • 6 to 12-week assignment with a $1,00 sign on bonus if you stay through store liquidation process.
  • A work life balance with non-traditional retail working hours
  • Monthly Sales Incentives

We appreciate your interest in exploring this temporary Assistant Store Manager - Sales (ASM2) career opportunity with LL Flooring and look forward to learning more about you.